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See what reviewers are saying

Rated 1 out of 5 stars

I've been a Gcore customer for about two years, and for the first year or two everything was fine. But recently, it's like they just stopped caring completely, even though I'm paying them thousand... See more

Company replied

Rated 1 out of 5 stars

Gcore breaks their online published rules and policies by not acting upon complaints sent to their abuse addresses, e.g., with regard to spammers using their IP address ranges (forty-five dot ten dot... See more

Company replied

Rated 5 out of 5 stars

Before using G-core I tried other services and there always were annoying errors. I was hunting for hosting to transfer my online shop. My friend advised g-core, so I chose it. Transferring was prompt... See more

Company replied

Rated 1 out of 5 stars

Biggest source of phishing and spam targeting Brazil. One of the biggest sources of spam and phishing in the world. Every day I receive the criminal phishing attack coming from gcore servers.... See more

Company replied

Company details

  1. Software Company
  2. Cloud Storage Service
  3. Web Hosting Company

Written by the company

Gcore is a technology company that provides a comprehensive suite of cloud and edge solutions, including content delivery, compute, hosting, and security services. Its platform is built on globally distributed infrastructure designed to handle high-traffic, latency-sensitive workloads at scale. The company serves a wide range of industries, with particular expertise in gaming, iGaming, e-commerce, and digital-native businesses. Its offerings cater to organizations of all sizes, from small and mid-sized businesses seeking fast, reliable deployment to large enterprises requiring advanced customization, automation, and compliance capabilities. Gcore's approach centers on integrating its full product portfolio—edge delivery, cloud compute, and security—within a single ecosystem. This unified architecture enables tighter coordination between services, resulting in faster response times, more reliable performance, and simplified operations for customers who would otherwise need to manage multiple vendors and fragmented toolsets. The platform supports a broad set of market segments, including B2B, B2C, B2G, B2B2C, and B2E use cases. Customers benefit from features such as management APIs, Terraform provider support, real-time analytics, SIEM/SOC integrations, and role-based access control, allowing teams to incorporate Gcore's services into existing workflows and complex architectures with minimal friction. Gcore's infrastructure is specifically optimized for workloads that demand consistent uptime, low latency, and the ability to absorb unpredictable traffic spikes without degradation.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

35 reviews

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4-star
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1-star

Replied to 87% of negative reviews

Typically takes over 1 month to reply

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Rated 1 out of 5 stars

Extremely Poor Service Quality - Not Recommended!

I would not recommend this website to anyone. I had a bad experience with one of their services during my first use of the website. I encountered a server issue and contacted their support, but it was of no use. Every time I reached out to them, they would promise to resolve the problem, but nothing happened. They kept lying for 20 days, and since I didn't benefit from the service, I requested a refund. They continued to delay the process, and in the end, they refunded the money to the website's balance, not my bank account. They are extremely unprofessional, and they lack technical expertise. All their claims are lies, and even the simplest problems have no solutions for them.

May 5, 2023
Unprompted review
gcore.com logo

Reply from gcore.com

We're sorry to hear about your experience — this is not the standard of service we aim to provide. We take feedback like this seriously.

Please contact us if the issue is still not resolved https://support.gcore.com/hc/en-us/requests/new?ticket_form_id=17260813349137

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Rated 5 out of 5 stars

I recently tried out G-Core's CDN and…

I recently tried out G-Core's CDN and overall, I'm quite impressed. One of the biggest pluses for me was the pricing - it's really competitive compared to other CDNs out there. Additionally, the network coverage is pretty extensive, so I didn't have to worry about any areas being left out. The support team was also great - I had a couple of questions during my trial period and they were always quick to respond and helpful. And speaking of the trial period, it was great to have the option to test everything out before committing.

The only downside I experienced was that it took a bit of time to set everything up, but that's to be expected with any new system.

Overall, I'd definitely recommend G-Core's CDN to others looking for a reliable and cost-effective solution.

April 1, 2023
Unprompted review
gcore.com logo

Reply from gcore.com

Appreciate the thorough review. Good to know the CDN pricing, coverage, and support all hit the mark. You’re right that initial setup could be faster - it’s something we keep chipping away at.

Gcore Team

Rated 1 out of 5 stars

Not a pleasant experience

I am writing about what I have experienced currently with Gcore and it was not a really good one, on 29/11/2022 I made an order on 1 dedicated server on a black Friday sale that was advertised, and when payment got thru I waited and write up a ticket to support asking what is the average time for deployment and to my disappointment, the support team told me it was out of stock, my question was if they know it was out of stock why make it available on the website in the first place, a bit misleading I would say. Then of course I requested a refund which also has its own problem, they refund it as credits instead of refunding back to the payment source. I was really furious, contacted support they say they will pass the info to their colleague and for 2 days no answer to the point I gave up, instead I top up an additional 27 eur ontop of the 149eur i have in credit to buy a server that is available for deployment to my dismay that itself have an issue, Contacted support and they say the engineer only work from Monday - Friday and they can't do anything as the engineer need to manually enable the server , then of course i really feel frustrated so right now i have to wait atleast 3 days that is even if they activate the server manually. At this point, all i have to do is wait,

- Asking for a refund they gave in credit.
- Asking for the money back to the payment source is so difficult.
- Buying a dedicated server hoping that it can just solve all of this, is also a problem.

No words to say at this time, I wanted to move to Gcore because of the good network it offers but currently by the look of it from my experience I say otherwise.

November 28, 2022
Unprompted review
gcore.com logo

Reply from gcore.com

Hello! Due to the Black Friday servers were bought so fast, so we didn't have time to update the status. Sorry for this, we'll try to fix this. Our support team will send you a message in the ticket about the case and solution.

Rated 5 out of 5 stars

Good quality hosting

Before using G-core I tried other services and there always were annoying errors. I was hunting for hosting to transfer my online shop. My friend advised g-core, so I chose it. Transferring was prompt and finally everything works without bugs. There are also convenient and detailed statistics and I can split traffic across different devices. I’ve been using it for 7 months so far and I’m satisfied with everything.

February 2, 2022
Unprompted review
gcore.com logo

Reply from gcore.com

Smooth migration and a bug-free online shop - that’s a solid outcome. Good to hear you’re using the traffic-splitting feature too, it’s one of the more underrated tools in the platform.

Gcore Team

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Rated 1 out of 5 stars

Haven for spammers

Gcore breaks their online published rules and policies by not acting upon complaints sent to their abuse addresses, e.g., with regard to spammers using their IP address ranges (forty-five dot ten dot fifty-eight dot zero --thru-- forty-five dot ten dot fifty-nine dot two-fifty-five) for months at a time. When spammers are forced to change servers after other ISP's shut them down, Gcore servers seems to be where they fall back to. We've blacklisted Gcore servers since they've become a menace to the internet.

December 28, 2021
Unprompted review
gcore.com logo

Reply from gcore.com

Hi!

We at G-Core Labs try to make the Internet better and safer. Of course, there is no place for illegal/malicious activity on the Internet, such as spam, phishing, etc. We respond to every complaint, report and signal of malicious activity as quickly as possible.
Our complaint specialists are available 24/7 and are always ready to help in any situation.

If you have sent us a complaint but for some reason we have not responded, please email us at abuse@gcore.lu and send us all the information you have.

Thank you

Rated 1 out of 5 stars

Biggest source of phishing and spam…

Biggest source of phishing and spam targeting Brazil.
One of the biggest sources of spam and phishing in the world.
Every day I receive the criminal phishing attack coming from gcore servers.

I reported multiple times for them, but the problem keep coming almost daily, at more than one year.

Gcore do not care about criminal activity, and they are happy with the profit providing services to criminals.

Stay away of this server, unless you are a criminal.

December 4, 2021
Unprompted review
gcore.com logo

Reply from gcore.com

Hi,

We do not ignore any appeals on malicious activity from our servers and fix the violation as soon as possible in accordance with our user agreement.

You can contact our technical support and tell us what happened. Our specialists will help you to solve the problem.

Best wishes, G-Core Labs Team

Rated 5 out of 5 stars

Great CDN

I haven't run into any confusing or complex issues that need me to take lots of time to deal with. I can upload our files to a network that can load them the fastest for particular users. The user interface and control panel provide us with valuable data and row logs that help us to understand how our business perform and how much traffic we are distribute.

February 26, 2021
Unprompted review
gcore.com logo

Reply from gcore.com

Thank you for the positive feedback! We're glad the platform has been straightforward and easy to use for your team.

It's great to hear that the control panel analytics and raw logs are helping you gain real insight into your traffic and business performance. That's exactly what they're designed for — giving you full visibility without the complexity.

Thanks for choosing Gcore!

Rated 5 out of 5 stars

Shared of hosting. Pretty good

I've been using shared hosting for about a year. Overall rating is positive:
- there is an entire standard set of options,
- there are no restrictions on the number of databases and sites,
- intuitive admin panel.

November 5, 2019
Unprompted review
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Rated 5 out of 5 stars

Good product, good service

I've been using G-Core Labs CDN for 5 months and it really helps us to provide content very quick. We are a media company, so provide video content is very important for us. CDN is very helpful. I also like that pricing is transparent and I can look traffic statistics any time I need. At first I had some problems with adjusting CDN, but tech support helped me a lot to fix them.
My verdict is: good product, good service!

June 25, 2019
Unprompted review
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