Dale from GEAB helped me find a zero standing charge electric policy for 2 micro-businesses which I currently manage. There aren't many tariffs like this on the market, and my current provider had pul... See more
Company replied
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Real people with understanding. Didn't have to explain myself twice and these guys understand their industry well enough to get me a fair deal Michael Hilton and Rober Bulmer have helped our busin... See more
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Been working with Josh for a while now and he helps get the best deals for all our utilities. We are a voluntary run organisation so Josh takes away a lot of the stress for us renewing contacts and... See more
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The company had fallen into Insolvency and all made redundant. The power had been cut off and it was the end of the line. After weeks of closure an Indian company purchased the name and the asse... See more
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Company details
- Utility Contractor
- also in
- Consultant
- Electric Utility Company
- Energy Equipment and Solutions
- Water Utility Company
About The Green Energy Advice Bureau
Written by the company
The Green Energy Advice Bureau are your partner in customised business and energy solutions. Our team of award-winning consultants provide efficiency analysis and review business requirements against current costs and budgets before navigating the energy market to negotiate the best solutions for your business.
We match your exact business requirements to the latest information and advice, ensuring you are fully aware of all applicable legislation and government incentives and benefit from energy-saving advancements. We’re proud that GEAB has contributed to a greener, more sustainable future for the UK and the ongoing success of our customers’ businesses.
Contact info
Unit 3a, Hylton Park Road, SR5 3HD, Sunderland, United Kingdom
- 0191 303 7750
- info@geab.com
- geab.com
4.5
Excellent
729 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 87% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I just leave them to it
I just leave them to it. Been with them for years..they look after our church energy . No hassle. Highly recommended.
June 15, 2026
Reply from The Green Energy Advice Bureau
Hi Jackie,
Thank you for taking the time to share your experience, we’re thrilled to hear it was such a positive one! Our goal is to make energy procurement simple and stress-free, so we’re delighted to know that we achieved that for your business.
We’ll make sure to pass your comments on to our team, they’ll be so pleased to hear your feedback.
Kind regards,
GEAB
Super Helpful Team!
I was provided with lots of helpful information from the team, especially Phil Lacey!
June 23, 2026
Reply from The Green Energy Advice Bureau
Hi Gregory,
Thank you for such a lovely review! We’re so pleased to hear that Phil provided you with excellent service. The team works hard to make sure our customers receive the best energy deals available, so it’s always rewarding to know our efforts make a difference.
We’ll be sure to share your comments with Phil and the wider team.
Kind regards,
GEAB
From A bad place
The company had fallen into Insolvency and all made redundant. The power had been cut off and it was the end of the line.
After weeks of closure an Indian company purchased the name and the assets of the old company and invited my self an approx 70% of the old team back on new contracts.
We could do nothing without power and Green energy agreed to supply the factory as it was a new enterprise, working tirelessly to make it happen and get a British manufacturer back into action.
Our sincere thanks for not judging the new company as the old one.
Thank you to Chris and all the Team for making this happen
May 22, 2026
Reply from The Green Energy Advice Bureau
Hi Tony,
We’re so grateful for your review! It’s great to know that Chris was able to assist you and provide the level of service we aim for with every customer.
Feedback like this keeps our team motivated to continue delivering great results and building trusted relationships with our clients.
Thank you again for taking the time to share your experience.
GEAB
Karl Stubbs called me to discuss our…
Karl Stubbs called me to discuss our business energy contract which was due for renewal in 3 months time. He explained the current climate with energy prices and all made sense with what is happening in a difficult economy and uncertainty. Karl shopped around providers for me with an overview in a clear and well laid out spreadsheet to review, we discussed the plans and best option for us. Karl was very professional, not pushy but I felt confident in his knowledge and finding us the best deal for our business needs. Thank you for your time Karl will look forward to speaking again and I know I can come to you if we ever have any queries, top man!
June 18, 2026
Unprompted review
Reply from The Green Energy Advice Bureau
Hi Barnaby,
We really appreciate you taking the time to leave such a detailed review. It’s great to hear that Karl delivered the level of service we pride ourselves on.
At GEAB, Customer Care is one of our core values, and feedback like yours helps us continue to provide that same experience to other businesses.
Thanks again for choosing us.
GEAB
Reply from The Green Energy Advice Bureau
Hi Lionel,
Thanks you for your positive review. We are pleased to have resolved any previous issues you might've had, continuing our commitment to providing our clients with impeccable customer service.
We appreciate you updating your review and we'll be sure to share your comments with our team.
Kind regards,
GEAB
Reply from The Green Energy Advice Bureau
Hi Roger,
Thank you for taking the time to share your experience, we’re thrilled to hear it was such a positive one! Our goal is to make energy procurement simple and stress-free, so we’re delighted to know that we achieved that for your business.
We’ll make sure to pass your comments on to the team, they’ll be so pleased to hear your feedback.
Kind regards,
GEAB
My experience was limited to arranging…
My experience was limited to arranging an extension of an existing contract. Service and support was first class
June 3, 2026
Reply from The Green Energy Advice Bureau
Hi William,
We’re so grateful for your review! It’s great to know that we were able to assist you and provide the level of service we aim for with every customer.
Feedback like this keeps our team motivated to continue delivering great results and building trusted relationships with our clients.
Thank you again for taking the time to share your experience.
GEAB
Reply from The Green Energy Advice Bureau
Hi,
Thank you for your positive feedback. We’re delighted to know you’re pleased with how our team handled your energy procurement.
We’ll make sure the team see your kind words - recognition like this keeps us motivated to go the extra mile for our customers.
Kind regards,
GEAB
Karl Stubbs has been absolutely…
Karl Stubbs has been absolutely fantastic in dealing with an issue we had with an energy company. He got this resolved very quickly. Thank you Karl as this has taken a lot of stress off me!
June 2, 2026
Unprompted review
Reply from The Green Energy Advice Bureau
Hi Cheryl,
Thank you for such a lovely review! We’re so pleased to hear that Karl provided you with excellent service. The team works hard to make sure our customers receive the best energy deals available, so it’s always rewarding to know our efforts make a difference.
We’ll be sure to share your comments with Karl and the wider team.
Kind regards,
GEAB
Thanks to Dale Conway and Michael Hilton
A huge thank you to Dale Conway and Michael Hilton for all the help and support they gave us.
Not only did they secure fantastic energy rates for our business, but they also helped us deal with an £80k debt left behind by previous tenants, which unfortunately resulted in our electricity meter being disconnected.
Dale and Michael worked tirelessly for over a week to get everything resolved and have our electricity turned back on so we could get back to operating the business properly again. Their communication, support, and dedication throughout the process were outstanding.
If anyone is looking for help with energy issues, account problems, or simply wants a great rate with excellent service, I would highly recommend speaking with these two.
Thanks again, Dale and Michael. We genuinely appreciate everything you’ve done for us.
Tom @ Joseph’s Tony Shop, Sunderland
May 28, 2026
Unprompted review
Reply from The Green Energy Advice Bureau
Hi Tom,
We’re so grateful for your review! It’s great to know that Dale and Michael were able to assist you and provide the level of service we aim for with every customer.
Feedback like this keeps our team motivated to continue delivering great results and building trusted relationships with our clients.
Thank you again for taking the time to share your experience.
GEAB
Very good and helpful
May 18, 2026
Reply from The Green Energy Advice Bureau
Hi Rosjarin,
Thank you for such a lovely review! We’re so pleased to hear that our team were very helpful.
The team works hard to make sure our customers receive the best energy deals and service available, so it’s always rewarding to know our efforts make a difference.
We’ll be sure to share your comments with our team.
Kind regards,
GEAB
Reply from The Green Energy Advice Bureau
Hi Jeanne!
Thank you for your positive feedback. We’re delighted to know you’re pleased with how our team handled your energy procurement!
We’ll make sure the team see your kind words - recognition like this keeps us motivated to go the extra mile for our customers.
Kind regards,
GEAB
Very helpful staff
Very helpful staff, very efficient. I spoke to Karl and within a week he has sorted out both my electric and water contacts saving me money on both. As a small business this is exactly what I need, He also talked me through all the e sighing and paperwork
May 14, 2026
Reply from The Green Energy Advice Bureau
Hi Bev,
Thank you for such a lovely review! We’re so pleased to hear that Karl provided you with excellent service.
The team works hard to make sure our customers receive the best energy deals available, so it’s always rewarding to know our efforts make a difference.
We’ll be sure to share your comments with Karl and the wider team.
Kind regards,
GEAB
Andrew Brewer has been a fantastic…
Andrew Brewer has been a fantastic support throughout our challenging and difficult time dealing with our Solar Energy needs. Andrew has been so professional and has made himself available at all times to go the extra mile and more for us!
Thank you so much Andrew and team!!
May 15, 2026
Unprompted review
Reply from The Green Energy Advice Bureau
Hi Kevin,
We’re so grateful for your review! It’s great to know that Andrew was able to assist you and provide the level of service we aim for with every customer.
Feedback like this keeps our team motivated to continue delivering great results and building trusted relationships with our clients.
Thank you again for taking the time to share your experience.
GEAB
Great Service from Dale
Great Service from Dale, he worked tirelessly with the energy companies on our behalf
April 30, 2026
Unprompted review
Reply from The Green Energy Advice Bureau
Hi Nick,
We’re so grateful for your review! It’s great to know that Dale was able to assist you and provide the level of service we aim for with every customer.
Feedback like this keeps our team motivated to continue delivering great results and building trusted relationships with our clients.
Thank you again for taking the time to share your experience.
GEAB
Dale Conway was amazing and he was very…
Dale Conway was amazing and he was very helpful. thank you so much once again
May 11, 2026
Unprompted review
Reply from The Green Energy Advice Bureau
Hi Yeter,
We’re so grateful for your review! It’s great to know that Dale was able to assist you and provide the level of service we aim for with every customer.
Feedback like this keeps our team motivated to continue delivering great results and building trusted relationships with our clients.
Thank you again for taking the time to share your experience.
GEAB
They are very proactive to sort issues
April 27, 2026
Reply from The Green Energy Advice Bureau
Hi Simon,
Thank you for taking the time to share your experience, we’re thrilled to hear it was such a positive one! Our goal is to make energy procurement simple and stress-free, so we’re delighted to know that we achieved that for your business.
We’ll make sure to pass your comments on to the team, they’ll be so pleased to hear your feedback.
Kind regards,
GEAB
Very helpful.
May 1, 2026
Reply from The Green Energy Advice Bureau
Hi Gary,
Thank you for your positive feedback. We’re delighted to know you’re pleased with how our team handled your energy procurement.
We’ll make sure the team see your kind words - recognition like this keeps us motivated to go the extra mile for our customers.
Kind regards,
GEAB
Attentive and informative through the…
Attentive and informative through the whole process…. and a dedicated account manager too!
April 28, 2026
Reply from The Green Energy Advice Bureau
Hi John,
Thank you for your positive feedback. We’re delighted to know you’re pleased with how our team handled your energy procurement.
We’ll make sure the team see your kind words - recognition like this keeps us motivated to go the extra mile for our customers.
Kind regards,
GEAB
Reply from The Green Energy Advice Bureau
Hi Brian,
Thank you for your positive feedback. We’re delighted to know you’re pleased with how our team handled your energy procurement.
We’ll make sure the team see your kind words - recognition like this keeps us motivated to go the extra mile for our customers.
Kind regards,
GEAB
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