I was previously with New Self and had several days before answers from the doctors. Since switching to General I have been almost instantly responded to and checked on often. I feel so fortunate. T... See more
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Company details
- #12 of 31 best companies in Medical Clinic
Written by the company
General Medicine makes it easy to get the care you need, when you need it—from virtual visits to labs, imaging, referrals, and prescriptions. Most insurance accepted and up-front prices.
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Replied to 89% of negative reviews
Typically replies within 1 week
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I have had 2 prescriptions....
I have had 2 prescriptions appointments with general medicine both were awesome and the provider's were excellent. I have since opted out of traditional in person medicine and my family will only use general medicine going forward
they listened to my concerns
they listened to my concerns, looked at my history and took care of me much better than urgent care in person visits without the wait!
Do not use this company if you care about your health
I had an appointment, and before the appointment, the website said my copayment would be $30, and that payments for people without insurance would be $100. It said they were in network. I just received a bill for over $300. On top of that, the medication the doctor prescribed was not covered by insurance and cost over $1,200. they time the appointment and wont cover everything you need to speak with them about even though you made it known before you made the appointment the reason for the visit. Then they wanted to charge me for another visit just to change the prescription. They don’t truly care about their patients, only about how to get money out of people. They said they would look into it, and I never heard anything else back. Try at your own risk.

Reply from General Medicine
Super quick
Super quick, helpful, and was able to get a prescription for within a few hours (not a controlled substance). The doctor also helped me figure out what I actually needed instead of what I initially made the appointment for. 10/10
General Medicine really listens to…
General Medicine really listens to the patient not just hear. The patient comes first.....Not pharmauticals.
General Medicine Changed My Expectations of Telemedicine
I’ve had an outstanding experience with General Medicine. Finding knowledgeable medical care can be incredibly difficult when you have complex health conditions, especially if you’re waiting months to see a specialist. General Medicine filled that gap for me in a way that exceeded my expectations.
One of the biggest strengths of the practice is that they don’t rush appointments. My providers have taken the time to listen, review my history, answer questions, and think through complex issues instead of treating the visit like a quick checklist. That level of attention is becoming increasingly rare in healthcare.
Their endocrinology care has been especially valuable for me. Having access to providers who understand endocrine disorders and can help coordinate care has made a significant difference. When additional testing or follow-up has been needed, the process has been straightforward and efficient.
The platform itself is easy to use, scheduling has been convenient, and communication has been professional throughout my experience.
If you’re struggling to get timely care, especially for endocrine or other complex medical issues, I would absolutely recommend General Medicine. They have provided compassionate, knowledgeable care when I needed it most, and they’ve shown that telemedicine can be both thorough and personal.
I may never see an in person doc again.
Rather than wait days for an appointment or sit in an urgent care waiting room for hours, I was so relieved to be able to treat my issues with tele-health!
The doc was fantastic and my meds were called in faster than my local clinic ever did.
I’m so happy I found this option!
Its really easy to sign up and see a…
Its really easy to sign up and see a health care provider by text or video call
Great
Great! Easy to use the platform and easy to get appointments, labs, etc.
Absolutely great
Absolutely great. Always attentive, responsive, and great for folks who need help fast, remotely, and don't have a lot of time.
I received so much helpful information…
I received so much helpful information and the full report was provided to me within an hour. Very thorough and very knowledgeable m.
On a limited budget
On a limited budget , they got me my medication quickly and we're efficient and low cost.
I was about to talk to someone quickly…
I was about to talk to someone quickly who reviewed my medical file and was able to address my prescription request. They also scheduled blood work. Everything was extremely fast and efficient. They listened to my concerns and was able to resolve my request
The process was seamless
The process was seamless, handled completely online and I received the drug I needed quickly.
General medicine has been absolutely…
General medicine has been absolutely incredible so far during my GL1 weight loss journey! Their response and prompt follow up is appreciated plus the process to see a telehealth doc is very easy. I would highly recommend to anyone Looking to improve their health and start their weight loss journey!
Quick Appointments
They are easy to contact, you can get help and you can get appointments quickly. I love the text communication and the fact that they check up on you to make sure things are good. I love my experience with them.
The ease of creating a request
The ease of creating a request, the timeliness and responsiveness to the request and the human support for an issue preventing me from uploading proof pf my identity all made the experience as frictionless as possible. The Physician Assistant was knowledgeable and researched questions I had on the spot.
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