Good welcome by reception, didnt have to wait long before Kevin invited me into the surgery.After a quick examination he told me what was needed to be done. Throughout the procedure he kept checking... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
A routine check up identified a filling that needed replacing in my rear lower jaw. An appointment was set but I also received texts in advance of this to say slots had become available. The third tex... See more
Treated by Nausheen and her assistant nurse Vidya. I was having composite bonding and was completely unsure of what to expect. The whole process was relaxing painless and every detail during the proce... See more
Company replied
Wonderful experience with Maria and her assistant Emma. I was extremely anxious about my dental issues but Maria made it so lovely and i felt at ease with her. I am delighted with the outcome of my tr... See more
Company replied
Company details
Written by the company
At Genix Healthcare, our approach is centered around a commitment to delivering personalised, patient-focused care that goes beyond traditional healthcare. We believe in treating every patient with empathy, respect, and the highest standard of clinical excellence. Our holistic approach integrates advanced medical technologies with a compassionate, human touch, ensuring that every aspect of your health is considered and cared for.
Contact info
Genix Healthcare Ltd, LS27 7WF, Leeds, United Kingdom
- 01132 244 460
- info@genixhealthcare.com
- genixhealthcare.com
4.7
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service given much…
Excellent service given much appreciated, friendly and professional many thanks 😊
September 3, 2026
Unprompted review
Reply from Genix Healthcare
Hello, and thank you very much for your kind feedback about your recent visit to Genix Healthcare.
We’re delighted to hear that you received excellent service and found our team friendly and professional. We really appreciate you taking the time to share your experience and your lovely thanks.
We look forward to welcoming you back in the future.
Advertisement
I had a tooth removed yesterday and it…
I had a tooth removed yesterday and it was very painless thank you to the all the teams
September 3, 2026
Unprompted review
Reply from Genix Healthcare
Hello, and thank you very much for your kind feedback about your recent visit to Genix Healthcare.
We’re so pleased to hear that your tooth removal was painless and that you were happy with the care you received from our team. We really appreciate you taking the time to thank everyone involved.
We’ll be sure to share your lovely feedback with the team, and we look forward to welcoming you back in the future.
Excellent service very politel
September 3, 2026
Unprompted review
Reply from Genix Healthcare
Hello, and thank you very much for your kind feedback about your recent visit to Genix Healthcare.
We’re delighted to hear that you received excellent service and found our team polite and welcoming. We really appreciate you taking the time to share your experience, and we look forward to welcoming you back in the future.
Had toothache Monday night awake most…
Had toothache Monday night awake most of the time got a urgent appointment Tuesday Sept 1st at 12-45pm booked in at reception and was seen by the dentist xrayed tooth and had it removed job done well satisfied and now feeling much better thank you.Alan
September 1, 2026
Unprompted review
Reply from Genix Healthcare
Hello Alan, and thank you very much for taking the time to share your feedback about your recent visit to Genix Healthcare.
We’re pleased to hear that we were able to arrange an urgent appointment for you so quickly and that your tooth could be treated on the same day. It’s great to know that you were happy with the care you received and that you’re now feeling much better.
Thank you again for your kind words, and we look forward to welcoming you back in the future.
Highly Recommended
Great staff, excellent service. Gave me my confidence back after trauma from previous dentist.
Professional, friendly and compassionate
Highly recommended!
September 2, 2026
Unprompted review
Reply from Genix Healthcare
Hello, and thank you very much for your wonderful feedback about your recent experience with Genix Healthcare.
We’re so pleased to hear that you found our team professional, friendly and compassionate, and especially that we were able to help restore your confidence following a difficult experience with a previous dentist. Making our patients feel comfortable and well cared for is so important to us, so it’s lovely to hear that this was your experience.
Thank you again for your kind words and recommendation. We really appreciate it and look forward to welcoming you back in the future.
Advertisement
My hubby is 89 n needed your NHS…
My hubby is 89 n needed your NHS emergency treatment. Thankyou for your treatment
September 2, 2026
Unprompted review
Reply from Genix Healthcare
Hello, and thank you very much for taking the time to share your kind feedback about your husband’s recent visit to Genix Healthcare.
We’re pleased that we were able to provide the NHS emergency treatment he needed and that you were happy with the care he received. We really appreciate your lovely comments and will be sure to share them with the team.
Thank you again for choosing Genix Healthcare, and we wish you both all the very best.
I have been a patient at Genix for a…
I have been a patient at Genix for a number of years and they have always been great with me.
I suffer with Anxiety and they check i'm okay and im never waiting long.
Recommend to anyone.
September 1, 2026
Unprompted review
Reply from Genix Healthcare
Hello, and thank you very much for your lovely feedback and for being a patient with Genix Healthcare for so many years.
We’re really pleased to hear that you have always had positive experiences with our team and that they take the time to make sure you feel comfortable during your visits. It’s also great to hear that you’re not left waiting long and that you would recommend us to others.
We really appreciate your continued support and kind words, and we look forward to welcoming you back in the future.
I have been with Genix since this…
I have been with Genix since this opened in Garforth. Really professional, caring staff. Alex Ha who has been my dentist for years is a remarkable young man and I would highly recommend him.
September 2, 2026
Unprompted review
Reply from Genix Healthcare
Hello, and thank you very much for your lovely feedback and for being a patient with Genix Healthcare since the Garforth practice first opened.
We’re delighted to hear that you have always found our team professional and caring. It’s especially wonderful to hear such high praise for Alex Ha and that, after so many years as your dentist, you continue to have such confidence in his care.
Thank you again for your continued support and recommendation. We really appreciate you taking the time to share your experience, and we will be sure to share your kind words with Alex and the team.
We look forward to welcoming you back in the future.
I have just been to Genix for my first…
I have just been to Genix for my first appointment with Abdul he was such a lovely kind guy who was easy to talk to and put me at ease .He explained that some areas would be kept an eye on but no treatment was needed .I signed up for a private dental plan as the price was very reasonable and the care I received was excellent. Also a big thankyou to the reception girls and the dental nurse that looked after me you were all a Ray of sunshine love Debby x
September 1, 2026
Unprompted review
Reply from Genix Healthcare
Hello Debby, and thank you so much for your lovely feedback about your first visit to Genix Healthcare.
We’re delighted to hear that Abdul made you feel so comfortable and at ease, and that you appreciated the time he took to explain everything clearly. It’s also great to hear that you felt no treatment was needed for the areas being monitored and that you found our private dental plan to be good value.
Thank you again for your wonderful feedback, and we look forward to welcoming you back in the future!
Advertisement
Trouble-free Wisdom Tooth Extraction
Trouble-free and pain-free wisdom tooth extraction by Zaineb Rahman. No problems and no complications. A little more pain relief injected when that appeared necessary!
September 1, 2026
Unprompted review
Reply from Genix Healthcare
Hello, and thank you very much for your kind feedback about your recent visit to Genix Healthcare.
We’re so pleased to hear that your wisdom tooth extraction with Zaineb Rahman was trouble-free and pain-free, with no complications. It’s great to know that the team made sure you were comfortable throughout the procedure and provided additional pain relief when needed.
We really appreciate you taking the time to share your experience, and we look forward to welcoming you back in the future.
A LOVELY APPOINTMENT
Nobody seems to know where Mr Ramsden has gone from Dalton Dental Care, it's a tad disappointing that he isn't at Genix Health care as he's been my dentist for over 20yrs, but it is what it is. The dentist I did see was very, very good, he explained everything apart from the result of an x-ray that I had done, but I'll be back in six months if not before. I would like to add that the accessible doorbell(s) at the side of the premises weren't working, so my husband went to the front desk & made them aware of it.
September 2, 2026
Unprompted review
Reply from Genix Healthcare
Hello, and thank you very much for taking the time to share your detailed feedback about your recent visit to Genix Healthcare.
We’re really pleased to hear that you had a lovely appointment and found the dentist very good, particularly in taking the time to explain your treatment. We’re sorry to hear that the result of your X-ray wasn’t explained to you, and we appreciate you bringing this to our attention.
We’re also sorry to hear that the accessible doorbell wasn’t working. We appreciate your husband making the team aware of this during your visit.
Thank you again for your kind comments, and we look forward to welcoming you back for your next appointment.
Tooth extraction
Had to have a tooth out, bit of a shock but the Dentist explained exactly why I needed this treatment. The whole process was painless as the Dentist was so gentle & took everything slow and steady. Aftercare was explained really clearly too.
September 1, 2026
Unprompted review
Reply from Genix Healthcare
Hello, and thank you very much for taking the time to share your kind feedback about your recent visit to Genix Healthcare.
We’re pleased to hear that your dentist took the time to explain why the treatment was needed and made you feel comfortable throughout the procedure. It’s also great to hear that the aftercare was explained clearly. We understand that having a tooth removed can be a daunting experience, so we’re especially pleased that you felt the treatment was handled gently and at a pace you were comfortable with.
Thank you again for your lovely feedback, and we look forward to welcoming you back in the future.
Aggressive dentist
Aggressive dentist. Did not check my charts for medical conditions. Got argumentative when i requested a different route for treatment.
Same dentist i requested the year before to not have again but was clearly ignored.
Tried to call after my appointment to speak to someone and was ignored consistently.
Would not recommend this dentist.
August 29, 2026
Unprompted review
Reply from Genix Healthcare
Hello, and thank you for taking the time to share your feedback about your recent experience with us at Genix Healthcare.
We are very sorry to hear that you felt uncomfortable during your appointment and that your concerns regarding your treatment options were not handled as you had hoped. We are also concerned to hear that you had previously requested not to see the same dentist again and that you felt your attempts to speak with someone following your appointment were not responded to.
We take feedback of this nature seriously and would encourage you to contact your local practice manager directly so that your concerns can be discussed further. Contact details for all of our practices can be found here: https://genixhealthcare.com/clinics/.
If you remain dissatisfied after speaking with the practice manager, you can also contact our Head Office at contact@genixhealthcare.com.
Advertisement
A faultless visit
A faultless visit. All staff and dentist perfect. Please don't change.
August 28, 2026
Unprompted review
Reply from Genix Healthcare
Hello, and thank you very much for your fantastic feedback about your recent visit to Genix Healthcare.
We’re absolutely delighted to hear that you had a faultless experience and found our staff and dentist so professional and welcoming. Your kind words mean a lot to the team, and we’ll be sure to share your feedback with them. Thank you for your lovely comments, and we look forward to welcoming you back in the future.
Staffs are always polite and…
Staffs are always polite and professional
August 29, 2026
Unprompted review
Reply from Genix Healthcare
Hello, and thank you very much for your kind words about your recent experience with Genix Healthcare.
We’re delighted to hear that you have found our staff polite and professional. We really appreciate you taking the time to share your feedback, and we look forward to welcoming you back in the future.
The Ladies were brilliant and explained…
The Ladies were brilliant and explained everything
August 28, 2026
Unprompted review
Reply from Genix Healthcare
Hello, and thank you very much for your kind words about your recent visit to Genix Healthcare.
We’re so pleased to hear that you found our team brilliant and that they took the time to explain everything clearly. We really appreciate your feedback and look forward to welcoming you back in the future.
I returned due to pain after a week…
I returned due to pain after a week after an extraction.
My dentist is such a lovely man, he irrigated the extraction area, and prescribed antibiotics for an infection.
He is so very calm and gentle explaining everything as he went along.
August 27, 2026
Unprompted review
Reply from Genix Healthcare
It’s reassuring to hear that you were able to return to the practice and receive the care you needed when you were experiencing pain after your extraction. We’re glad your dentist was able to treat the area and provide antibiotics for the infection.
Your comments about his calm and gentle manner are particularly appreciated, and it’s great to know that he explained everything clearly throughout your appointment. We’ll be sure to pass your kind words on to him and the wider team. Thank you for sharing your experience with us.
Advertisement
The whole staff are amazing patient and efficient
Everyone was very helpful
August 26, 2026
Unprompted review
Reply from Genix Healthcare
It’s lovely to hear that everyone was so helpful during your visit. We really appreciate you recognising the whole team, and we’ll be sure your kind words are shared with them.
Thank you for taking the time to leave us a review.
My local NHS dentist - and great, trusted service.
My local NHS dentist - nice modern surroundings and a great, trusted and sympathetic service from the whole team. Been under Kirsten’s monitoring for a number of years and always feel well looked after with a thorough tooth, gum and jaw inspection every 6 months!
August 27, 2026
Unprompted review
Reply from Genix Healthcare
It’s fantastic to hear that you’ve felt so well cared for over the years. We’re glad you’re happy with the modern surroundings and, most importantly, the service you receive from the whole team.
It’s especially lovely to hear that Kirsten has looked after you for several years and that you continue to feel reassured by the thorough checks at each visit.
Thank you for your continued trust in Genix Healthcare!
As always very efficient
As always very efficient, polite and informative always a pleasure
August 27, 2026
Unprompted review
Reply from Genix Healthcare
It’s always lovely to receive feedback from a returning patient. We’re glad to know that you continue to find the team efficient, polite and informative, and that your visits remain a pleasure.
Your continued support is greatly appreciated, thank you for taking the time to let us know.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.