Received In Good Condition and been working well. However Requested on Delivery if no one was home to leave with either neighbour, but was left at front door in full view of anyone going past and sh... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Prompt delivery, although the strimmer arrived poorly packed and missing a harness. However…the help from the support team was truly superb - prompt, helpful and going a step beyond to rectify the i... See more
Company replied
Lived nearby for years but have never been into George Browns Chesham before. Went in for a mower earlier in the week, which wasn’t in stock, so was ordered and arrived 2 days later. The machine was... See more
Company replied
My order was confirmed and dispatched very promptly. I was given contact details should I need any further information on the product I ordered. Very good service. I am impressed with this companies... See more
Company replied
Company details
- Agricultural Product Wholesaler
- Agricultural Service
- Garden
- Grounds Maintenance Service
- Lawn Mower Repair Service
- Plant and Machinery Hire
Written by the company
Welcome to George Browns Ltd - specialists in Groundcare, Garden & Agricultural machinery and equipment for six generations. You can find out George Browns stores in five locations, covering Bedfordshire, Buckinghamshire, Cambridgeshire, Essex, Hertfordshire, Leicestershire, Oxfordshire, Northamptonshire, North London, Warwickshire and West Midlands.
Contact info
Unit 5b, Grovebury Road, LU7 4SF, Leighton Buzzard, United Kingdom
- 01525 372062
- onlinestore@georgebrowns.co.uk
- georgebrowns.co.uk
4.4
Excellent
238 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 70% of negative reviews
Typically replies within 1 week
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Reply from George Browns
Thank you for your kind words
Courteous and helpful staff
The staff was very helpful in discussing our requirements. The mower that we purchased was prepared and reserved for us to collect at a time suitable for us. We have been using the machine since getting it and is perfect for our current need.
April 24, 2025
Reply from George Browns
Thank you for your kind words. We hope you love your machine!
Haven't even had it a week and the…
Haven't even had it a week and the wheel fell off can't put it back on as no idea where the nut went for it. I have emailed but no reply not happy
April 28, 2025
Amazing hedge cuttters glide through…
Amazing hedge cuttters glide through high bushes very smoothly very easy to handle I’d recommend them to anyone best paid I’ve had by far
April 25, 2025
Reply from George Browns
Thank you for your kind words
Delivered but wouldn't trust.
Bought online. Best price paid for the Stihl FS55 but didn't receive the head mentioned in the description. Delivery was £7.99 which I thought was expensive for standard delivery but did dispatch quickly. No communication from company although I sent a couple of emails. Hoping the brush cutter doesn't have any issues.
April 23, 2025
Reply from George Browns
I'm sorry you had this experience. We have changed the information on the listing to reflect the new FS55 kits.
Enjoy your new strimmer
Reply from George Browns
Thank you for your kind feedback
Reply from George Browns
Thank you for the kind words
Reply from George Browns
Thank you for your kind words
First class service
First class service, the goods arrived quickly and were as described.
March 26, 2025
Reply from George Browns
Thank you for your kind words
Great service and competitive price.
March 25, 2025
Reply from George Browns
Thank you for your kind words
To be honest
To be honest, we were extremely disappointed that there had not been a proper check of the strimmer and all its constituent parts before it left your premises. Parts were (and remain) missing and despite repeated emails to the gentleman who we were dealing with, no response was received. We subsequently learnt that he had left the company but it would appear that no provision was made to cover his work in his absence. However, when my wife spoke to you yesterday, she was impressed by your friendly manner and the fact that you are looking to address the issue.
April 1, 2025
Reply from George Browns
Hello, thank you for your review. We are working to resolve this issue and we apologise for any inconvenience this will have caused.
I purchased a STIHL scarifier cordless
I purchased a STIHL scarifier cordless. From George Browns. It was the cheapest on the Internet, in some cases nearly £100 cheaper.
Nick sent me an email to say that they have only the display model and more is coming in the following week. I agreed to wait, but two days later brand new STIHL scarifier cordless arrived. I was very happy with the purchase. Can’t fault George Browns at all.
March 31, 2025
Reply from George Browns
Thank you for your kind words, enjoy your new Scarifier!
Reply from George Browns
Thank you for your kind words
Sent out strimmer in a broken box and…
Sent out strimmer in a broken box and the handles are missing. Tried emailing and have had no response, have rung your online sales number multiple times and it has never been answered. Easily the worst online shopping experience I’ve ever had
March 26, 2025
Reply from George Browns
Hello, we have emailed you regarding this issue. We hope to find a resolution soon. We are sorry for any inconvenience this will have caused.
Reply from George Browns
Thank you for your kind words
Quick delivery and an excellent price .
March 24, 2025
Reply from George Browns
Thank you for your kind words
Seamless process
Great price, simple online transaction and delivery within a couple of days.
March 18, 2025
Reply from George Browns
Thank you for your Feedback, we hope you enjoy your product
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