GDK UK Reviews 

The baldock gdk is absolutely amazing. Amazing customer service and puts the best interest in customers.

Small portions and nothing like they picture each dish. Kebabs are too salty as well. Never GDK again

Excellent service and clear communication

customer service is brilliant and food is bussing

First time at GDK Weston super mare.

Firstly was confused by ordering. Remove items etc. but this didn't matter as at the counter they sorted for me.

Food came over, I had the fajita wrap and hisband the large kebab, both presented very well and was absolutely gorgeous. I even wrapped up half of mine and brought it home with me.

I would definitely recognise.

Found restaurant very clean, and welcoming. Only thing I noticed was the toilets need a good bleaching down the pan.

Senuth was very helpful with serving my food today

very good service. amazing food. amazing servers

Great customer service

I've had this 3 times in 2 branches in ireland both liffey valley and glasnevin. Each time I waited over an hour for the order. This time the kebab was stone cold. I wouldnt both ever getting it again it isn't worth the waiting

First time trying the chicken kebab, and unfortunately, it was a complete disappointment. There was hardly any salad in it, and it was so peppery that it was inedible and ended up going straight in the bin.

The small chips were an absolute rip-off. I received around 12 chips, smaller than what you'd expect in a McDonald's Happy Meal.

Definitely not worth the money.
I ordered through Deliveroo, and the food was only just warm when it arrived.

Overall, very poor value for money and disappointing food quality. I certainly wouldn't rush back after this experience.

I didn’t receive any sauce with my Uber Eats order from the Derby branch, making all three boxes dry and disappointing.

Disgusted GDK offer a 15 pound voucher which doesn't cover cost of our meals let alone running to and through to try sort order.maybe stop opening shops and focus on your franchise partners poor performances based on fact trust pilot reviews for one star superseding your five.

Ive ordered many times. But this time. Nope. The meat and salad taste and looked old. Dry, tasteless. Last time I order.

Really nice

I failed the free kebab test and they allowed me to go again, 10/10 would go again!! I paid for food and they gave me extra so kind!!

⭐ Disappointing experience at GDK Wembley – poor customer service

I have been a loyal GDK customer for over three years, so I was extremely disappointed by the way I was treated during my visit to the Wembley branch.

I went to the counter to buy the £5 Fiv£r. According to the information available online, I could purchase it at the counter without needing the app. I also bought the same offer at the counter with cash just last week.

However, the staff member serving me insisted that I needed the app. When I explained that I had purchased it at the counter the previous week, he told me that this was not true. I found his attitude rude, dismissive and completely unacceptable.

As a regular customer of more than three years, I was disappointed not only by the lack of clear information but also by the way I was spoken to. If the policy has changed, it should be explained politely and professionally. There is absolutely no reason to make a customer feel as though they are lying about their own experience.

Loyal customers deserve to be treated with respect. Unfortunately, this experience has seriously affected my impression of GDK Wembley. I hope management takes this feedback seriously and addresses both the staff member's attitude and the lack of clear communication regarding the offer.

Went to GDK in West Bromwich. Nice place. Courteous staff , esp Aisha. Food was great too

Placed an order with Elephant & Castle branch on September 24th and found a large (almost 2 inches long) shard of bone in my meal.
It cracked the top of my tooth crown and I was unable to eat the rest of my meal.

I filed a complaint and submitted photos and received an automated response followed a few days later by a message saying they would look into it and be in touch.
I heard nothing so I sent another message on 30th September
I received an automated reply followed by a reply yesterday saying again that they would look in to it but that they "advise customers to consume the product with care", which is not at all reassuring.
They advised that they "cannot provide a timescale".
I have not even received a refund (which I would consider the bare minimum in this situation), nor have they requested the shard of bone (which I saved) be sent to them for their "investigation".

The website states that "there may be a very slight chance that a small piece of bone can be found" but the shard in my meal was almost 2 inches long, it was thin but solid and very sharp.

The poor quality of both the food and the (pretty much non existent) follow up from customer service demonstrates a lack of care or respect for customers that amounts to negligence.