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Rated 5 out of 5 stars

So simple and got multiply removal companies to choose from and contact cor a further quotation and to discuss in more detail, what was required and needed from the company. And if they could meet my... See more

Rated 5 out of 5 stars

Helpful,professional in allaspects. Nothing too much trouble. Everything I wanted they did and more. Two brilliant men,extremely polite and honest. By mistake I paid them too much and they told me ab... See more

Rated 1 out of 5 stars

CARDIFF MOVERS LIMITED REVIEW - Plates smashed and 1 mug that belonged to my LATE FATHER!!!. Cassettes in inch of water had to be thrown, box being left outside in rain. Glass stool cracked, 2 metal... See more

Company replied

Rated 5 out of 5 stars

I used Getamover.co.uk to find a removal company for my recent move, and the process was straightforward from start to finish. I filled in the details once and quickly received multiple quotes, wh... See more

Company replied

Company details

  1. Online Marketplace

Written by the company

Our mission is to connect people and moving companies. With our advanced matching system and wide-reaching network, we save customers time and money on their move. As for moving companies, we offer the benefits of an all-in-one marketing solution to receive requests from customers actively looking for moving services. With more than 15 years of experience and an international team of experts, it is our goal to take the hassle out of moving.


Contact info

3.8

Great

TrustScore 4 out of 5

106 reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

City Moves to the rescue

So simple and got multiply removal companies to choose from and contact cor a further quotation and to discuss in more detail, what was required and needed from the company. And if they could meet my needs within the slotted tine frame. Which City Moves most definitely did. Thank you

April 22, 2026
Unprompted review
Rated 1 out of 5 stars

CARDIFF MOVERS LIMITED

CARDIFF MOVERS LIMITED REVIEW - Plates smashed and 1 mug that belonged to my LATE FATHER!!!.
Cassettes in inch of water had to be thrown, box being left outside in rain. Glass stool cracked, 2 metal side tables scratches, tv screen had marks. Hifi left in rain, water in vents, will not work. Gouges to brown consol unit, broken ornate mirror, the round white plastic globe of lamp that I saw being dropped and bounce like a ball on the van, huge crack and marks. Oily dirty sack badly marking stairs carpet in old house. Van dissappearing and late twice. DO NOT RISK IT! A QUALITY MOVE MUCH BETTER THAN SAVING MONEY! OUTRAGEOUS!

April 15, 2026
Unprompted review
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Reply from Getamover

Hi Julian,

Thank you for your feedback, and we’re sorry to hear about the situation you described.

Getamover is not a moving company. We connect customers with independent removal companies who provide quotes and carry out the move.

If you’d like us to look into this further, please contact customerservice@getamover.co.uk with your details.

The Getamover Team

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Rated 5 out of 5 stars

Reliable Services

Very reliable and gave options to choose from. I was contacted by about 3 companies and I chose what is best for me.

April 12, 2026
Unprompted review
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Reply from Getamover

Hi,

Hearing that you had a positive experience with us is truly rewarding. Our team at Getamover is dedicated to making moving easy and stress-free, and we're glad we could achieve this for you.

Thank you for letting us be a part of your journey!

The Getamover Team

Rated 5 out of 5 stars

Professional and above exceptional service.

From start to finish it was a professional, tidy and well organised operation, like a version of Tetris but with furniture.

April 7, 2026
Unprompted review
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Reply from Getamover

Hi Anthony,

It is wonderful to hear that your experience was a positive one.

At Getamover, we work hard to make the moving process feel clearer, easier, and more manageable.

The Getamover Team

Rated 4 out of 5 stars

Moving Services

I received 3 quotations from suitably capable movers. Had to use the most expensive to achieve the date required.

March 27, 2026
Unprompted review
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Reply from Getamover

Hi Michael,

Hearing that you had a smooth and successful experience means a great deal to us. At Getamover, we are committed to making the moving journey easier and less stressful for our customers.

Thank you for taking the time to share your feedback and for trusting us to be part of your move.

The Getamover Team

Rated 5 out of 5 stars

The Driver arrived an hour before the…

The Driver arrived an hour before the tracker said he would, he was very pleasant and helpful in a difficult situation and made it the best it could have been.

March 23, 2026
Unprompted review
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Reply from Getamover

Hi Ms Heather,

It is wonderful to hear that your experience was a positive one.

At Getamover, we work hard to make the moving process feel clearer, easier, and more manageable.

The Getamover Team

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Rated 5 out of 5 stars

Found me a really good removal company

Found me a really good removal company, when I could not find one locally. I was getting stressed but they gave me the solution

March 17, 2026
Unprompted review
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Reply from Getamover

Hi Chris,

Hearing that you had a positive experience with us is truly rewarding. Our team at Getamover is dedicated to making moving easy and stress-free, and we're glad we could achieve this for you.

Thank you for letting us be a part of your journey!

The Getamover Team

Rated 5 out of 5 stars

Easy and quick response

Easy and quick response

February 20, 2026
Unprompted review
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Reply from Getamover

Hi Rashad,

We are thrilled to hear that you had a good experience with Getamover!

Our goal is to make moving as easy as possible, and we're happy that we were able to deliver on that promise for you.

The Getamover Team

Rated 5 out of 5 stars

Seamless Experience

Getamover made my home moving seamless by providing me with the platform of getting the best deal within the shortest possible time. Thank you so much

March 3, 2026
Unprompted review
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Reply from Getamover

Hi Idris,

It is wonderful to hear that your experience was a positive one.

At Getamover, we work hard to make the moving process feel clearer, easier, and more manageable.

The Getamover Team

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Rated 5 out of 5 stars

The fact they were willing to help me…

The fact they were willing to help me move stuff upstairs and make sure I was completely moved in before leaving

February 9, 2026
Unprompted review
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Reply from Getamover

Hi Anthony,

We are delighted to hear everything worked as expected and that you were able to move successfully.

Thank you for choosing Getamover.

The Getamover Team

Rated 5 out of 5 stars

Excellent service.

Excellent service.
Quick, friendly and very efficient.
Also, very good price. Would highly recommend, and would definitely use them again for sure.

December 18, 2025
Unprompted review
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Reply from Getamover

Hi Lucy,

It's wonderful to hear that your experience with our website was a good one!

At Getamover, we aim to simplify the moving process, and we're overjoyed to know we succeeded in making your move easier.

Thank you for your trust in us.

The Getamover Team

Rated 1 out of 5 stars

Very disappointing experience.

Very disappointing experience.

We signed up to the platform expecting clear and transparent pricing. However, during the initial registration process, the charges for individual leads were not clearly highlighted. After activation, we were charged for leads despite not having secured or completed any jobs through the platform.

As a small business, unexpected costs like this are extremely frustrating — especially when no work was carried out and no revenue was generated. When we raised our concerns, the company maintained that the pricing was “clearly stated” and insisted the invoice remained payable, offering only a small goodwill reduction.

We feel the pricing structure could be made much clearer at the outset to avoid situations like this. I would strongly advise other businesses to carefully review all terms and take screenshots before activating their account.

Unfortunately, based on our experience, we cannot recommend this service.

February 19, 2026
Unprompted review
Getamover logo

Reply from Getamover

Hi Octavian,

Thank you for taking the time to share your feedback. I’m sorry to hear about your experience and that this has led to your decision not to continue with the platform.

However, I do need to address one point directly, as what you’ve described is not consistent with how the process works on our side. The cost per lead is clearly displayed before activation of the full membership, at the point where payment details are entered to proceed. At that stage, all pricing information is visible and must be acknowledged in order to complete activation.

We are very focused on transparency around costs, and this is exactly why pricing is shown upfront prior to any activation or commitment. In addition, we also offer a free trial period where all costs are visible before any ongoing usage.

I also think it’s important to clarify how the service works. We are not an agency selling guaranteed jobs, but a platform that generates qualified quote requests from individuals who have expressed interest in receiving moving estimates for a potential relocation.

As such, it is completely normal that some leads convert into actual jobs while others do not. That is the nature of a lead generation model. If the service did not perform or provide value, we would not have over 6,000 active companies using the platform over the last 10+ years.

That said, we always take feedback seriously, even when we see things differently, and I’m sorry that your experience did not meet your expectations.

Rated 5 out of 5 stars

Quick, Simple and Effective Service

I used Getamover.co.uk to find a removal company for my recent move, and the process was straightforward from start to finish. I filled in the details once and quickly received multiple quotes, which saved me a lot of time compared to contacting companies individually.

A mover reached out almost immediately, and the matching process felt efficient and relevant to what I needed. The platform makes comparing options easy and removes a lot of the usual stress involved in organising a move.

I’ve used the service before and would use it again. It does exactly what it says, connects you with suitable movers quickly and without hassle.

January 15, 2026
Unprompted review
Getamover logo

Reply from Getamover

Hi Byron,

It is wonderful to hear that your experience was a positive one.

At Getamover, we work hard to make the moving process feel clearer, easier, and more manageable.

The Getamover Team"

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Rated 5 out of 5 stars

They found me a company extremely…

They found me a company extremely quickly, that was exactly what I was looking for, no quotes, just a simple per hour charge. Brilliant.

February 6, 2026
Unprompted review
Getamover logo

Reply from Getamover

Hi Paddy,

Thanks so much for taking the time to share your positive experience with us!

We're thrilled to hear that the platform enabled a successful move and we appreciate your support

The Getamover Team

Rated 5 out of 5 stars

Made finding companies very easy.

Made finding companies very easy.

February 4, 2026
Unprompted review
Getamover logo

Reply from Getamover

Hi Heidi,

We are delighted to hear everything worked as expected and that you were able to move successfully.

Thank you for choosing Getamover.

The Getamover Team

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