GetawayASAP Reviews 7

TrustScore 2.5 out of 5

2.3

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2.3

Poor

TrustScore 2.5 out of 5

7 reviews

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Rated 1 out of 5 stars

Buyers & Flyers BEWARE

Buyers & Flyers BEWARE! cheapbizclass.com is a complete SCAM! Boiler room operation filled with snake oil salesmen all with one common goal... say and do anything to make a sale! Peel the customers skull back, make a big rip, hang up the phone and high five the guy in the next cubicle. Smile and dial. Turn and burn. High commission tiers for bottom feeding, convicted felons who have the gift to gab. Personal gain is their top priority, do not be fooled or suckered into saving a few dollars. Your time, the stress and the legal fees are a big price to pay compared to the few dollars they promise to save you. Did a google search for CheapBizClass and in addition to finding CheapBizClass, I found another travel agency by the name of Alliance Travel a.k.a. GetawayASAP with the same owner (Joe Dugan), the same phone number and, the same address. Interesting to say the least. When calling the toll free number advertised on cheapbizclass.com (during normal business hours) an answering service fielded the call/screened the call. Clearly a buffer between you the customer and a deceitful, cowardly salesmen hiding behind the phone. At one point, I asked the sales rep and the answering service who Joe Dugan was and, even though Joe Dugan is listed as the owner of both CheapBizClass and Alliance Travel (a.k.a. GetawayASAP), neither of them knew who he was. It’s my belief, if not all, most of the owners and employees in all three companies are using fictitious names. My reps name is Joseph Howard. A young boy, middle to lower IQ, GED to high school diploma at best, short temper, who constantly contradicts himself. A class action law suit is exactly what these fraudsters need and deserve. The squeaky wheel gets the grease. I will stop at nothing to recoup my money. I know there’s strength in numbers and I’m certain there are many more hard working, blue collar individuals who were lied to, mistreated, taken advantage, defrauded and duped by these low level scum fraudsters. They are dirty people who like to lie and deceive people. If you’re incompetent enough to move forward with Joseph Howard, Joe Dugan and CheapBizClass after reading this, then you were not meant to win at the game of life. Like I said, there’s strength in numbers. If reading this has kept you away from making a quick decision (which leads to a bad decision), you’re welcome! If you failed to peel back the layers, do your due diligence and were suckered in like I was, post a review/your experience/your opinion. They need to be stopped and held accountable.

May 12, 2020
Unprompted review
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Rated 1 out of 5 stars

WORST CUSTOMER SERVICE No one picks up your call.

If you are an avid traveller like me, then you know NEVER to work with this company. I had one question but they would email back and forth BUT WILL NEVER CALL YOU. Also they are ok for refunding full if you book the wrong dates, but will CHARGE you a fee if you spell a passenger name incorrectly even if under 24 hours. When ask about calling, they hesistantly would not reply with a call but EMAIL. Their phone number will always go to voicemail. So unless you want to be answered only by a computer and never make an error. NEVER BOOK with this COMPANY!!! WORST CUSTOMER SERVICE EVER.

July 27, 2017
Unprompted review
Rated 5 out of 5 stars

Would use again

Cheapest option for flights to London this summer, way cheaper than Expedia, Orbitz or any of the other big names.

February 18, 2015
Unprompted review
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Rated 1 out of 5 stars

Shady Business

This company didn't change my ticket after I repeatedly asked for a change date. First they told me I would need to pay a $450 change fee and then they ignored me and zero valued my ticket. Basically they pocketed $742.99 for doing nothing.

This company has many complaints against it on TripAdvisor, FlyerTalk, the Better Business Bureau, and Webutations, I'd suggest you find somewhere else to buy your airfare unless you want to end up like me and other consumers.

If you've been screwed over by this company make sure you file a complaint with the Better Business Bureau, the Department of Transportation, the Consumer Financial Protection Bureau and your local Attorney General. If you are a resident of California you can apply for restitution from the Office of the Seller of Travel. Otherwise you will need to file in small claims court if you want to receive your money back. Don't expect anything from GetawayASAP/Alliance Travel (they go by two different names). They won't even refund your taxes, which they are required to do. After those numerous complaints, the airlines had to do that for me to save face.

Go with the airlines. You won't have to deal with the bs of a middle man. And in this case a middle man who doesn't even have a phone number, who hides behind everything being done through email. If you do have a problem DO NOT expect the airlines to help you. Once you give these people your credit card number, the airlines will have nothing to do with you. They'll tell you you didn't buy the ticket through them so it's not theirs. Any problems you encounter will be ignored because they won't consider this their ticket. They won't even consider you a passenger on their flight until you're in the seat.

September 9, 2014
Unprompted review

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