Digsy Reviews 

93
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I was doing a lot of driving around and calling the listed numbers on the business center "For Rent" signs. NOT 1 agent called me back, even after leaving a message saying that I am ready to sign this... See more

Rated 5 out of 5 stars

Corina, was stellar! We needed a very particular property type that could accommodate myself and my business partners and she came thru with great, creative ideas many times. Professional and thoughtf... See more

Rated 5 out of 5 stars

We started an office search with a well-known, reputable tenant firm in SoCal. After one day of touring, and a deal that we ultimately had to reject, they simply lost interest and abandoned us. So,... See more

Company replied

Rated 4 out of 5 stars

Looking for an office space was fairly easy thanks to my specialist at Digsy. J'aime Kim (TPG Commercial) was extremely helpful and persistent every step of the way. She was constantly checking in to... See more

Company replied

Company details

  1. Business to Business Service

Information provided by various external sources

Digsy is a tech-enabled concierge service that saves you time & stress finding the perfect Office, Warehouse or Retail space for your business. We make finding Commercial Real Estate easy as pie! Let Digsy hunt for your dream Office, Warehouse, Industrial & Retail spaces for you — Free, at www.getdigsy.com


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4.7

Excellent

TrustScore 4.5 out of 5

93 reviews

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4.7

All reviews

(93)

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Rated 5 out of 5 stars

Excellent service!

I had a great experience using Digsy. Their customer service is second to no one. They are extremely helpful and knowledgable people. I would recommend to everyone and will be using their service in the future.

September 21, 2016
Unprompted review
Rated 5 out of 5 stars

I highly recommend Digsy.

I would highly recommend Jeff Foster and Digsy. I can honestly say he is one of the most professional people I have ever dealt with in any profession. I would highly recommend Jeff Foster and Digsy to anyone interested in leasing commercial property.

August 30, 2016
Unprompted review
Rated 5 out of 5 stars

Amazing, quality service

I found Digsy on Google and sent them an internet query... hoping for the best, but thinking it might not pan out because how many random businesses you find on the internet turn out to be stellar, you know?

Within 15 minutes of the internet request, I got a call from a very friendly someone saying that they'd received my query and that a broker should be reaching out to me shortly. Later that day, I got an email from Derek Newton (a phenomenal broker!!) connecting with us about our needs. Shortly after that, I got an email from Andrew Bermudez (Digsy CEO) checking in with us to make sure everything was going smoothly and that all our needs were met.

Derek was absolutely fantastic and very patient with us (brand new business owners who'd never done this before) even though our needs were relatively small. We recently signed our lease and we got a follow up email from Andrew again thanking us for using Digsy. This is a truly wonderful company and I will be singing their praises for many years to come. Do I sound like a real person? I hope so. I promise I'm not a fake review!! Promise, promise! I really did just have the best experience with Digsy.

August 15, 2016
Unprompted review
Rated 1 out of 5 stars

HORRIBLE SERVICE

I found digsy online and reached out to them. This was one of the replies from Scott Underwood:

"""We reached out to all of our experts in your market, unfortunately none of our experts said "yes" to assisting you with your search due to various reasons (distance, too many clients, scheduling, personal reasons, etc...). Due to this, we are unable to help you at this time."""

Wow. Horrible. "None of our experts said yes to assisting you? "Who says that to a customer. Super blunt and snobby. It's just too bad because I'm going to take my business elsewhere.

August 12, 2016
Unprompted review
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Reply from Digsy

Hi Eli,

My name is Andrew and I'm the CEO & and Co-Founder of Digsy. I want to convey our deepest apologies for not being able to assist you in your search for space.

We're a young company that is growing very fast and we limit the number of customers each of our space experts can work on at the same time. This is because we strive to provide 5-Star service to all our clients (which you can witness from the other customer reviews below). Our space experts won't be able to provide great service if they're overwhelmed helping too many clients. So the limit on clients they can help is why no one was able to assist you. I'm personally leading the charge to recruit more space experts in your area as fast as possible. We hate to turn away business, and would have loved nothing more than to be able to help you find space.

It is evident from the reply you received from our team that we did a poor job communicating why we are unable to help at this time — due to not having an expert in your area who has not hit the limit of clients they can work on, and that we're working very hard to recruit more as fast as possible. It is our fierce commitment to provide 5-Star service that sometimes causes us to not take on clients who we will not be able to give the level of service and detailed attention they deserve.

I want to thank you very much for trying Digsy, from the bottom of my heart. The team and I have already spoken about making sure that customers is aware of our commitment to great service whenever we are unable to help, and to be clear in their messaging so situations like this won't happen.

I sent you a little gift card via email earlier this week to thank you for trying our service. I hope to have more space experts in your area soon, and hope you'll give us another shot then.

Thank you so much for your time, Eli.

Sincerely,

Andrew Bermudez
CEO, Co-Founder @ Digsy

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Rated 5 out of 5 stars

Dedicated Agent

I was looking for specific space within a very tight nonprofit Budget. I had met with a number of agents who were not responsive, much less aggressive. Katherine Tong was responsive, committed, and I felt she had our best interests at heart, no matter the size of her commission. Digsy came through for my company.

August 10, 2016
Unprompted review
Rated 5 out of 5 stars

Wow!

Great communication and the broker we got paired with was outstanding! Very awesome service.

August 9, 2016
Unprompted review
Rated 5 out of 5 stars

Quick and Helpful

Digsy found my company Offices/Warehouse within 7 days of email them. Everyone was very polite and helpful. Would definitely recommend them.

July 26, 2016
Unprompted review
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Reply from Digsy

Cheers Bill; glad we could help!

Rated 5 out of 5 stars

I rarely take the time to complete surveys, but this is one I had to complete

I decided to look for an office to move my business from my home. Knowing how time consuming and daunting that challenge would be, I stated looking online and came across Digsy. Contacted them via email and they took it from there. Now I didn't have to call places and drive around looking at sites and trying to negotiate rates, etc. They did it all for me and gave me a list of sites based on my budget and wants and needs. I am so grateful to this fabulous group of people, especially Darren D. I ended up with a great office suite for a great rate and looking forward to moving in next month. Thanks Digsy! this experience was painless and not cumbersome at all.

July 25, 2016
Unprompted review
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Reply from Digsy

Fantastic, Carlos! Thank you for the review.

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Rated 5 out of 5 stars

Found Jamie Kim (TPG Commercial) thanks to Digsy

We had the very fortunate experience of being connected with Jamie Kim of TPG Commercial because of Digsy. Jamie worked relentlessly on our behalf, and we couldn't have asked for more in terms of commitment to our project, creativity, tenacity, and negotiation skills. Thanks to her we were able to find the ideal property, in the ideal location, in a very tight market. She was also able to negotiate better than market terms on the lease, and overall went above and beyond what we expected to get. Thank you Jamie and Digsy!

July 8, 2016
Unprompted review
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Reply from Digsy

Thank you Ried! Glad we could help.

Rated 5 out of 5 stars

Found Trusted Agent William Sisk through Digsy!

We are a small Aerospace Manufacturing facility that was in the Commercial Real Estate market looking for a new location. Being a small family owned business, we had a lot of expectations for our new location, for our growth, and for our future. To many it may seem like just another office building, but to us, it was putting food on our families tables, and a way for us to give back to the communities we grew up in. Unfortunately for most realtors, they do not see this, they only see the monetary value and the commissions. We were looking for a " smaller commercial space, and most realtors deemed us as not worth their time. Through Digsy we found William Sisk.

He is an AMAZING realtor. He sent us listing instantly that related to what we were looking for. He was patient with our needs, and met us as soon as he could, if we saw a listing we were interested in. After many multiple offers and fail attempts, we were able to find a new location. We are happy to say that we are moving in soon, and could not be happier.

If we could put 10 million stars on this page we would. Thanks for finding us William!

June 17, 2016
Unprompted review
Rated 5 out of 5 stars

Digsy found us a great broker in Jeff Foster.

Jeff Foster listened to all of our needs and found a great location for us. He went above and beyond and negotiated out all of our tenant improvements that we needed. He was in constant communication and provided consistent feedback. We would recommend him to others without hesitation.

June 10, 2016
Unprompted review
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Reply from Digsy

Thank you Jill and Frank! Best wishes in your new space.

Rated 5 out of 5 stars

Very helpful

Judd was extremely helpful in finding suitable locations and aiding in the negotiation process. He is the reason I was able to get anywhere.

June 8, 2016
Unprompted review
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Reply from Digsy

Thank you for the kind words, Chris!

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Rated 5 out of 5 stars

very happy with service

Kathryn Tong was very helpful and she did very good on my lease
i save $70 a month on lease

Thank you

June 7, 2016
Unprompted review
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Reply from Digsy

Glad we could save you some dough, Jay!

Rated 4 out of 5 stars

Helpful Customer Experience

Looking for an office space was fairly easy thanks to my specialist at Digsy. J'aime Kim (TPG Commercial) was extremely helpful and persistent every step of the way. She was constantly checking in to make sure that my needs were still the same, or if they had changed. When a new property would become available she would update me with all of the information, and when we ultimately found a place, she seemed genuinely excited for us that we had settled into our new office space. Thanks Team!

June 7, 2016
Unprompted review
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Reply from Digsy

Hello Ryan,

Thank you for your TrustPilot review and the Digsy team is very happy that you like your new space.

I have to ask though; how could we have gotten to 5 stars for you?

Rated 5 out of 5 stars

Instrumental in our search

Digsy was instrumental in helping our company find the perfect broker for our search. Audrey, our broker, was efficient, diligent and on point every step of the day. Without Digsy, we wouldn't have been able to find and work with Audrey.

I would recommend Digsy to anyone.

June 3, 2016
Unprompted review
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Reply from Digsy

Hey Jason, can't tell you how pleased the whole team and I are that you're pleased.

Rated 5 out of 5 stars

Digsy connected me with the perfect tenant representation commercial RE broker, Kathryn Tong

My thank you email to Digsy:

Hi there, whom ever you are.

I want to recognize my agent Kathryn Tong as being one of the most helpful RE agent’s I’ve had the pleasure of working. I’ve been searching for a warehouse space for over a year and have worked with 3 separate brokers. No one could find the right spot for the right price. Katheryn on the other hand… well… let’s just say that I wish that I would have saved my self a whole year of wasting countless hours and touring spaces completely outside of the spec that I specified.

Thank you for putting me in touch with Kathryn. She is seriously incredibly good at what she does. I’ve got my warehouse, the lease is signed and we are moving in next week. THANK YOU!

Her info:
Kathryn Tong, Principal
CityLights Realty, LLC
Direct: (626) 872-4579 | Mobile: (909) 204-1768
BRE# 01407036

May 30, 2016
Unprompted review
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Reply from Digsy

We're pretty pumped that you feel like Kathryn Tong went the extra mile for you. Many thanks, Z!

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Rated 5 out of 5 stars

Fantastic Company

Digsy helped me obtain a location for my new restaurant. The process was incredibly smooth and they were there to assist me every step of the way. Very professional company, I wish them great success in the future. Highly Recommend!

May 27, 2016
Unprompted review
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Reply from Digsy

Sam. Thank you for the compliment!

Rated 5 out of 5 stars

Easy, professional, and timely

Digsy was super responsive, great follow up, caring and connected me with a professional broker. They are doing a great job of using technology combined with personalized customer service.

I highly recommend them!

May 15, 2016
Unprompted review
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Reply from Digsy

Hey there Greg — we appreciate you sharing your experience.

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