Daisy went out of her way to resolve my issue! Even followed up when I did not respond due to stolen phone! Very much appreciate your excellent customer service Daisy! Regards Annette
Gethomebits
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See what reviewers are saying
I wanted to cancel my membership and the online chat was not as helpful as I'd hoped but they said it would be escalated to the customer services team. The next day a very helpful lady called Violet c... See more
The whole thing is a scam enterprise. You find yourself signed up to a 'membership' without this being remotely clear and then there are auto-top up payments. When you try to cancel the cancellation p... See more
The customer service I have received has been exceptional. The team have done everything they can to fix my issue and I am very happy with the outcome. I appreciate how quickly they responded to all o... See more
I don’t remember setting up a direct…
I don’t remember setting up a direct debit but lady very helpfully sorted this for me
Issue being addressed
Issue being addressed. Thank you for the assistance Kurt.
Abby resolved my issue
Scam don't bother with this company…
Scam don't bother with this company rang for a refund based in Cyprus said they would but up to now haven't then when I checked the bank trying to get another £8.50P PAYMENT
The accommodation of your customer…
The accommodation of your customer service
Thankful for your consideration
I'm thankful for the offer of a refund on the membership as I didn't understand your actual scheme or want to be a member of Gethomebits. Again, I'm grateful for your kind understanding of my situation.
Speedy response
Thank you for your quick and speedy response. I believe that the end result will be swift which will in turn will result in effective and satisfactorily customer service.
A misunderstanding corrected
I signed up for something from an Instagram post from the company but I didn’t feel they had been transparent in the costs involved and what I was signing up for.
After engaging with the company by email and phone I am now completely satisfied with the outcome
Excellent.
A BIG SCAM
Misleading advertisement. They have malicious ads where it will give you a discounted price. After you process payment, it will be a membership instead of getting the actual product. What a shame
Thank you for support.
Well they have good offers and it is easy to comunicate with them when you need help and support, in this time was Van who helped me to solve my problem.
Escalation team is in touch and helping…
Escalation team is in touch and helping to resolve the issue
What I liked about gethomebits is that…they have good people to give help to those in need
What I liked about gethomebits is that they have good service and attention to those in need of it
that the company knows their mistakes and it does rectify them.
they got back at me even though it was too late but I'm glad thank to Mr Kevin.
Claire is being very helpful
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