Daisy went out of her way to resolve my issue! Even followed up when I did not respond due to stolen phone! Very much appreciate your excellent customer service Daisy! Regards Annette
Gethomebits
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See what reviewers are saying
I wanted to cancel my membership and the online chat was not as helpful as I'd hoped but they said it would be escalated to the customer services team. The next day a very helpful lady called Violet c... See more
The whole thing is a scam enterprise. You find yourself signed up to a 'membership' without this being remotely clear and then there are auto-top up payments. When you try to cancel the cancellation p... See more
The customer service I have received has been exceptional. The team have done everything they can to fix my issue and I am very happy with the outcome. I appreciate how quickly they responded to all o... See more
Membership cancellation request
I wanted to cancel my membership and the online chat was not as helpful as I'd hoped but they said it would be escalated to the customer services team. The next day a very helpful lady called Violet called me (twice in fact as we got cut off) and then sorted out an immediate cancellation and refund for me. Thank you++
It was okay but I had a confusion I…
It was okay but I had a confusion I thought it was for SHEIN but sorry I don’t want it
Please refund me if possible thanks
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