About 6 months after we got our bed frame, we were having some back issues. We emailed the customer support team and George responded within a day. He was professional and kind, responding with empath... See more
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We are known for our high quality craftsmanship of 100% solid wood bed frames. Offering a leading 11 year guarantee alongside the widest range of customisable bed options in the world. As an advocate of sustainability, we are also helping re-forest the lower Lower Imenti Forest in Kenya.
Barn 3-5, Wharf Way, LE2 9UT, Leicester, United Kingdom
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Grace was a massive help! Very helpful and a prompt reply each time I contacted her. Excellent service!

Reply from Get Laid Beds
Very happy with Get Laid Bed's products and service. This is the third bed purchased from them, and they are all great. There was a minor problem with an item shipped this time, but Steven took care of it right away. I would recommend these solid wood beds to anyone who is looking for great quality at a reasonable price with excellent customer service.

Reply from Get Laid Beds
Steven has been outstanding in responding to my issue of loosing the instructions of how to put my beds together ( after taking them down for decorating) and suppling some bolts that I had mislaid. He went above and beyond to find my original order (4years ago). What a great company.

Reply from Get Laid Beds
I already have an oxford bed for a year, and just bought another. The bed is great quality, and the service is very friendly. I bought both by beds at a 30% discount during sale events, so they were quite well priced for a solid wood bed. Also special thanks to Nicola for answering my questions and very swiftly helping me place the order.

Reply from Get Laid Beds
Excellent customer service from Chris - thanks for your help!

Reply from Get Laid Beds
Elisha was super helpful. Can’t wait for our Tokyo low to arrive!

Reply from Get Laid Beds
Fast responding and very helpful
Thank you Grace !

Reply from Get Laid Beds
Customer service was great!
They were able to rush my delivery for me when I requested as I was in a hurry.
Really grateful!

Reply from Get Laid Beds
Chris Brown? TOP-NOTCH customer service he is!
Get-Laid Beds is the best bang for the buck around IMO. Quick delivery too. This is my second bed with them and the first went together like a sherman tank.

Reply from Get Laid Beds
Very good customer support (i was handled by Lewis). Thanks! ;)

Reply from Get Laid Beds
Very helpful customer service provided by Nicola...thank you

Reply from Get Laid Beds
Lewis and Amy helped me so much!! Being able to set the delivery date, the frequent updates, and the clear communication and prompt responses from customer service all contributed to my amazing experience

Reply from Get Laid Beds
Lewis was an amazing asset in the process of buying a new bed! Kind, patient, and helpful. He made a huge difference in this purchase! Looking forward to the final product.

Reply from Get Laid Beds
I spoke to a nice Lady named Elisha Shelley, she was very friendly and helpful. All my queries were dealt with swiftly and promptly. She also guided me online while I was making my purchase to make sure I didn’t make a mistake, I asked her to support me because It was the first time ever tailored a bed to my specs.
I truly grateful for her care and attention.

Reply from Get Laid Beds
Amy was really helpful. She was responsive and took our call to clear up our confusion. 5 star customer service

Reply from Get Laid Beds
I bought the oxford bed with under bed drawers for my daughter in 2022. We have never had any issues with it and have enjoyed using it for over 3 years. Recently my daughters were jumping on the bed and one of the side panels broke in half, right in the middle at its weakest point. I reached out to the company about buying a replacement. Chris responded back to me within a few hours and asked for pictures which I sent. Then Steven reached out to me that they are going to replace both side panels for me free of charge. I am so grateful and feel blessed to have bought this bed from this company. I plan to get another one shortly for my other child. Thank you!!!

Reply from Get Laid Beds
About 6 months after we got our bed frame, we were having some back issues. We emailed the customer support team and George responded within a day. He was professional and kind, responding with empathy and without blame. Turns out that we installed our bed frame incorrectly. They issued some new boards and supplied direct instruction so we didn't make the same mistake again. It was incredibly refreshing to have someone care and help us fix our bed frame. Since getting the new boards (and installing them correctly this time), we're back to having well rested nights.

Reply from Get Laid Beds
We bought the Low Oriental Bed. The bed is very well made, solid wood, and no toxic finishes. The customer service is also excellent. We had a small issue with one piece that arrived damaged, but Nicola responded quickly and was very helpful.

Reply from Get Laid Beds
Nicola from Get Laid Beds did an excellent job answering all my questions before I made the online purchase from US. Great customer service on the phone as well as online.

Reply from Get Laid Beds
Lewis did a lot of converting dimensions for me . Then It was customized and he wasn’t bothered at all with the additional answers he had to provide.

Reply from Get Laid Beds
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