Get Trip UK Reviews 201

TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

My holiday plans wouldn’t have been nearly as good without Get Trip. John handled everything, from flights to hotels and some extra activities. He even managed to get me a couple of dinner reservatio... See more

Company replied

Rated 5 out of 5 stars

My experience with Joseph at Travel Times was brilliant. Can’t fault it! He was helpful with finding fare bookings that suited my schedule. His service was excellent and seamless, he was polite and pa... See more

Company replied

Rated 1 out of 5 stars

Please do not deal with this company - they are thieving fraudsters that have a complex scam set up. I have made a report to Action Fraud and my bank about them and their intermediate account that ta... See more

Rated 5 out of 5 stars

Get Trip arranged a wonderful vacation for our family, taking care of all the small details. John found hotels with play areas for the kids, so they had plenty to do. We got to relax while they had f... See more

Company replied

Company details

  1. Travel Agency

Written by the company

Travel made simple and affordable with Get Trip UK! We're a trusted travel agency (ATOL-protected and IATA-certified) that offers amazing flight deals and tour arrangements. Our goal? Great prices for everyone. We want travel to be accessible, so you can find the perfect flights and tours that fit your budget and schedule. Loyal customers are our priority. We work hard to understand your travel needs and ensure you get the flights and experiences you desire. Book your dream trip today with Get Trip UK!


Contact info

3.9

Great

TrustScore 4 out of 5

201 reviews

5-star
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1-star

Replied to 16% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Naza was extremely helpful

Naza was extremely helpful. I Google Brussels Airlines ticketing and got on to Naza. The first quote I had was very high, and he quickly suggested that'd if I was flexible with my dates he will give me another quote which was a promotional. That was almost half the amount compared with the previous quote. Thanks very much Naza you are a star.

March 22, 2023
Unprompted review
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Reply from Get Trip UK

Dear Valuable Customer
We are really glad to have your review and that too with such amazing words. We are honored to have you delivered our services. We look forward to assist you in future with same ethics.

Warm Regards
Glaxy Travel

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Rated 5 out of 5 stars

Nazar and his Team were very prompt to…

Nazar and his Team were very prompt to plan an itinerary and prepare a proposal which I accepted. The follow up was very efficient. I can recommend Glaxy Travel with confidence.

March 17, 2023
Unprompted review
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Reply from Get Trip UK

Dear James,

We are incredibly grateful for this review and your lovely compliments on Nazar's services. Your warm words have been shared with him.
Thank you for choosing and trusting Glaxy Travel. Have a lovely day!

Warm Regards
Team Glaxy Travel

Rated 5 out of 5 stars

Extent service and they followed The…

Extent service and they followed The costumer until destination place and then until coming back nicely and Friendly this company, God bless you all many thanks.

March 4, 2023
Unprompted review
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Reply from Get Trip UK

Dear Reaz,

Thank you for sharing your recent experience with us and for complimenting Joseph who will be happy with your recognition.
We eagerly await your next call. Till then, Be safe!

Warm Regards
Team Glaxy Travel

Rated 5 out of 5 stars

Excellent service and support from…

Excellent service and support from Nazar ali with his team GalaxyTravel

Much appreciated🙏

March 16, 2023
Unprompted review
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Reply from Get Trip UK

Dear Valuable Customer,

We are grateful to see a 5-star rating from your end for Nazar who assisted you. We value our customers beyond everything. Your trust in us is what makes our day better.
Till next time :)

Warm Regards
Team Glaxy Travel

Rated 5 out of 5 stars

Joseph was so helpful and patient with…

Joseph was so helpful and patient with me, he has a good customer service.

March 16, 2023
Unprompted review
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Reply from Get Trip UK

Dear Salamatu,

Thank you so much for your appreciation. We will always look forward to helping you in the future.

Warm Regards
Team Glaxy Travel

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Rated 5 out of 5 stars

I’m happy 😊 he Dan job on the time and…

I’m happy 😊 he Dan job on the time and good price

March 14, 2023
Unprompted review
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Reply from Get Trip UK

Dear Ali Reza,

We highly appreciate your kind words on the service rendered by Noraiz. We are delighted to know that you are satisfied with his guidance.
Till next time :)

Warm Regards
Team Glaxy Travel

Rated 5 out of 5 stars

Thank you at Joseph impeccable service…

Thank you at Joseph impeccable service was very patient and extremely professional and had to work well together, I say congratulations to him!!

March 13, 2023
Unprompted review
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Reply from Get Trip UK

Dear Remi,

Thank you for taking the time to write this review and appreciating the efforts of Joseph, who will be motivated by the recognition. We are glad to hear that you had an excellent experience.

We hope you remain safe and contact us again for future bookings.

Warm Regards
Team Glaxy Travel

Rated 5 out of 5 stars

Effortless

Nazer was the best,I'm not good with computers, he stayed very patient with me, anyone who gets him on the telephone, will have a knowledgeable young man to help you.

March 5, 2023
Unprompted review
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Reply from Get Trip UK

Dear Parry,

Thank you for your valuable review and rating for Nazar. It keeps the spirit high and positive. We are glad to hear that you had a good experience with your travel-related queries.

Hope you have a lovely and safe day ahead.

Warm Regards
Team Glaxy Travel

Rated 5 out of 5 stars

Hi Josheph I happy and I got Ea

Hi Josheph I happy and I got Ea : Ticket . And Good.
Thanks

March 5, 2023
Unprompted review
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Reply from Get Trip UK

Dear Mohan,

Many thanks for this review. We are happy to note that you were pleased with Joseph's services.

So glad that you chose us. We won't settle for less in serving you at any time. Have a wonderful time.

Warm Regards
Team Glaxy Travel

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Rated 5 out of 5 stars

Joseph is very helpful goes out of his…

Joseph is very helpful goes out of his way to. He is also knowledgeable in his work and efficient.

December 30, 2022
Unprompted review
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Reply from Get Trip UK

Dear Cus,

We are grateful for this review and your lovely compliments on Joseph's services. Your precious words have been shared with him.

Thank you for choosing and trusting us. Have a lovely day!

Warm Regards
Team Glaxy Travel

Rated 5 out of 5 stars

Joseph Quinn is an outstanding person and a really great asset to the agency..Very keen and kind to help in everyway.I hope that the agency appreciate him..thank you Joseph Quinn.

This agency is great , quick and efficient service.Very helpful.excellent staff like Joseph Quinn is what makes a good company.Joseph Quinn's is outstanding.

February 6, 2023
Unprompted review
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Reply from Get Trip UK

Dear N Chetty,

Your satisfaction is our number one priority and reading your wonderful review only affirms that our goal is met. Joseph will be motivated by your wonderful words of appreciation.

We truly appreciate you taking the time to provide your thoughts and can't wait to assist you on your next reservation.

Warm Regards
Team Glaxy Travel

Rated 5 out of 5 stars

Well done Mr Nazar

Mr Nazar kept us regularly updated of our flight schedule - very important to us as this was a holiday delayed by one year due to Covid !

February 6, 2023
Unprompted review
Get Trip UK logo

Reply from Get Trip UK

Dear Stanley,

We highly appreciate your kind words on the service Provided by Nazar. We are delighted to know that you are satisfied with his guidance.

Warm Regards
team Glaxy Tarvel

Rated 5 out of 5 stars

Amazing service I highly recommend it…

Amazing service I highly recommend it for everyone.Fast and accurate blus the staff are very helpful

January 27, 2023
Unprompted review
Get Trip UK logo

Reply from Get Trip UK

Dear Gihan,

Thank you for the wonderful 5★ rating. We are glad we could meet your travel requirements. We promise to deliver an outstanding customer service for every travel itinerary.

Have a pleasant day!

Warm Regards
Team Glaxy Travel

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Rated 5 out of 5 stars

I am very pleased with the service

I am very pleased with the service , the person who serve me Mr Joseph was truly great and helpful . I really appreciate their work and support , i wish them best luck

January 25, 2023
Unprompted review
Get Trip UK logo

Reply from Get Trip UK

Dear Scandari,

Thank you for your valuable review and rating for Joseph. It keeps the spirit high and positive. We are glad to hear that you had a good experience with your travel-related queries.

Hope you have a lovely and safe day ahead.

Warm Regards
Team Glaxy Travel

Rated 5 out of 5 stars

Great Customer Service

Nazar is particularly great at his job.
He goes the extra mile. I always have a great experience dealing with Nazar.

January 12, 2023
Unprompted review
Get Trip UK logo

Reply from Get Trip UK

Dear Ajo,

Thank you for your review.
It was great to get a five-star review from a valued customer like you. This will help us to maintain the continued growth of our business.

Warm Regards,
Team Glaxy Travel

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