My holiday plans wouldn’t have been nearly as good without Get Trip. John handled everything, from flights to hotels and some extra activities. He even managed to get me a couple of dinner reservatio... See more
Company replied
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My experience with Joseph at Travel Times was brilliant. Can’t fault it! He was helpful with finding fare bookings that suited my schedule. His service was excellent and seamless, he was polite and pa... See more
Company replied
Please do not deal with this company - they are thieving fraudsters that have a complex scam set up. I have made a report to Action Fraud and my bank about them and their intermediate account that ta... See more
Get Trip arranged a wonderful vacation for our family, taking care of all the small details. John found hotels with play areas for the kids, so they had plenty to do. We got to relax while they had f... See more
Company replied
Company details
Written by the company
Travel made simple and affordable with Get Trip UK! We're a trusted travel agency (ATOL-protected and IATA-certified) that offers amazing flight deals and tour arrangements. Our goal? Great prices for everyone. We want travel to be accessible, so you can find the perfect flights and tours that fit your budget and schedule. Loyal customers are our priority. We work hard to understand your travel needs and ensure you get the flights and experiences you desire. Book your dream trip today with Get Trip UK!
Contact info
Suite No.5, The Old Dispensary, 30 Romford Rd, E15 4BZ, London, United Kingdom
- 0203 900 3242
- adam@gettrip.co.uk
- gettrip.co.uk
3.9
Great
201 reviews
Replied to 16% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Mr John Gt thank you for your help…
Mr John Gt thank you for your help today Good man.
July 17, 2023
Unprompted review
Reply from Get Trip UK
Hey Mr. Martins
Thank you so much for finding time to appreciate the efforts of our agent he has put in to get you the best service possible.
We look forward to serving you again in the future.
Kind Regards
Glaxy Travel
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Use with caution
I am afraid i did not have a great experience. There were many reasons but I think customers should know you are made to make a £100 deposit off their secure system. I subsequently had my credit card compromised. Use with caution and ask to use only secure payment.
July 12, 2023
Unprompted review
Reply from Get Trip UK
Dear Customer, we regret to know about your experience and hope to provide you with the best of our services in future. The £100 deposit is our standard company policy which is made by the customer through a secure payment link (only valid for one-time transaction). However, you must contact your bank to scrutinize any suspicious activity related to your credit card. If you would like to have more information about our services, you can email us at info@glaxytravel.co.uk.
Regards,
Glaxy Travel
Very responsible man
Hi I am so happy from Customer Service Mr John he’s so nice man and he’s so calm and explain everything I’m more than happy to serve me hundred percent I’ll give them his number to the old friend he responsible person and lovely man
July 12, 2023
Unprompted review
Reply from Get Trip UK
Hey Mr. Darioush
Thank you so much for taking the time to send this! Everyone here at (Glaxy Travel) loves to know that our customers enjoy what we do. We're glad that you loved it. We are always trying our best to make your experience memorable, and we're glad that we've achieved it!
Kind Regards
Glaxy Travel
Very good service very satisfied
July 11, 2023
Unprompted review
Reply from Get Trip UK
Hey Ms. Ghadah
Thank you so much for finding time to write about our service. We are very glad to know that we were able to provide you with the best services.
We look forward to serving you again in the future.
Kind Regards
Glaxy Travel
The attendance MR Noraiz was absolutely…
The attendance MR Noraiz was absolutely amazing ! Very calm while was explaining things to me
July 11, 2023
Unprompted review
Reply from Get Trip UK
Hey Miss Lucy
Thank you so much for your precious review for Mr. Noraiz.
We hope to serve you again in the future.
Kind Regards
Glaxy Travel
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My Thanks to Joseph for everything…
I would like to express my thanks to the company but especially Joseph who booked our flight he was so polite and very helpful and nothing was too much trouble in sorting us out so many thanks and we won't hesitate in using them again.
July 5, 2023
Unprompted review
Reply from Get Trip UK
Hey Mr. Neil
We are really joyous to know that your experience with our company was so wonderful. These comments of yours are a huge source for Joseph do wonders in his work.
We look forward to serve you again in future.
Kind Regards
Glaxy Travel
Ticket Booking
Forefront workers are the ones who makes the good of the company. Noraiz is one who is contributing the good image of the company. The company has the best rules in flexibility, good courteousness in customer services care. I can definitely recommend anyone who needs where welcoming and dedication service is provided. Thumb up to Noraiz.#great help.
July 4, 2023
Unprompted review
Reply from Get Trip UK
Hey Mr. James
Thank you so much for appreciating our efforts so nicely. It gives us wings to do better and better.
No doubt, our agents are doing the best for the customers. We hope to serve you again in future.
Kind Regards
Glaxy Travel
My experience with Joseph was very…
My experience with Joseph was very smooth and easy. He was very helpful with resolving my needs and there was no complications at all.
July 3, 2023
Unprompted review
Reply from Get Trip UK
Hey Mr. Tommy
We are really excited to know that your experience with our company was so wonderful.
We really appreciate you for writing so nice words for us.
We look forward to serve you again in future.
Kind Regards
SCAMMERS stay away
Scammers stay away please.
I called them thinking this is the number to call and modify my Royal Air Maroc reservation, the guy was talking very bad English after he got all the information about my booking and asked to make a modification he gave me a quote of £500 to add a service, I got a bit suspicious because he was getting off the phone and coming back to give a bit lower price. When I told him I don’t need your services and put the phone down he went to my reservation online at the Royal Air Maroc website and changed the email address of the reservations.
I am now having the nightmare of my life this guy only he needs is a booking reference and a last name of the passenger to change my booking!!
June 30, 2023
Unprompted review
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I had an issue with the airlines and…
I had an issue with the airlines and they resolved it immediately. Thanks.
June 9, 2023
Unprompted review
Reply from Get Trip UK
Hey Mr. Onur
Thank you so much booking with us. We appreciate your valuable time that you spared to write for us the best review. We look forward to help you again.
Kind Regards
Glaxy Travel
John
John is one off the nicest honorable gentleman I had the pleasure to deal with,he is very articulate iffishant,customer caring,that gentleman deserves a huge rise,very well spoken.in fact I will definitely recommend customers to him,Dimond man.
June 9, 2023
Unprompted review
Reply from Get Trip UK
Hey Mr. Dave
We thank you for finding time and writing these priceless words for Mr. John. He undoubtedly is a hard working agent of ours and these comments will help him grow even stronger.
Kind Regards
Glaxy Travel
It was good and rememberable travel…
It was good and rememberable travel thank you Nazar Ali for this 😍
June 1, 2023
Unprompted review
Reply from Get Trip UK
Hey Mr. Zeeshan
We are really glad to know that your experience with our company was so wonderful. Our focus is to give the best and we will continue to do that. We really appreciate that you chose to confide in us and also that your experience with us was so good.
Kind Regards
Glaxy Travel
Reply from Get Trip UK
Hey Rebecca
Thank you for your precious words.
We really appreciate your time and comments.
Kind Regards
Glaxy Travel
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Reply from Get Trip UK
Hey Husnu
Thanks much for the comment. We will always continue to give our best.
Kind Regards
Glaxy Travel
Very helpfull .....looked at many…
Very helpfull .....looked at many different dates and prices for my husband to get home to Guinea .Nothing was too much trouble for him ......thank you once again
May 17, 2023
Unprompted review
Reply from Get Trip UK
Hey Miss Anna
We thank you for finding time and writing the precious comments about our services. We are really excited to know that we were able to provide you with the best. We wish to serve you again in future.
Kind Regards
Glaxy Travel
I'm very happy to the service
I'm very happy with the service have had and I wil like to ask for this service again from john
May 12, 2023
Unprompted review
Reply from Get Trip UK
Hey Mr. Zadi
Thank you so much for you review. We really appreciate your time and promise to continue to giving our best always.
Kind Regards
Glaxy Travel
Train strike made me miss my flight.
Train strike made me miss my flight.
And Noraiz helped me. He was kind and professional. I was stressed and concerned after I couldn’t get to Gatwick on time and he talked me through the whole process.
Thank you kind sir.
Rob.
May 12, 2023
Unprompted review
Reply from Get Trip UK
Hey Mr. Rob
We really appreciate your kind comments. Noraiz is a very hard working agent. Agents like him are our pride. Solving issues like this is our strong suit. We will continue to giving our best.
Kind Regards
Glaxy Travel
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Good customer service from Mr Noraiz
Good customer service from Mr Noraiz
I was looking for ticket and search Goggle and found this telephone I rang it then a gentleman called Noraiz picked it he has been very helpful and he got a reasonable price ticket. He has been polite and understanding with good communication and customers service skills while on the phone with me . I hereby gave him 5 stars ***** for his patience’s and understanding , customer service towards me in my search for a ticket.
May 11, 2023
Unprompted review
Reply from Get Trip UK
Dear Darboe,
Thank you for the wonderful 5⭐️ rating for "Noraiz".
We are glad we could meet your travel requirements and promise to deliver outstanding customer service for every travel itinerary.
Have a splendid day!
Regards
Team Glaxy Travel
Nazar - angel sent from above
Nazar assisted me in getting an emergency flight going home in the Philippines. He is so compassionate in dealing w/ me. Very professional as well.. recommendable to everyone
May 11, 2023
Unprompted review
Reply from Get Trip UK
Hey Miss Efren
We really thank you for you commendable words for Mr. Nazar. Reviews like this really boost our agents' morale. We wish to serve you again in future.
Kind Regards
Glaxy Travel
My experience with Glaxytravel was…
My experience with Glaxytravel was absolutely amazing, everything was good and I was very pleased with Mr Oscer James. I told him I’m going to recommend him to my friends.
May 9, 2023
Unprompted review
Reply from Get Trip UK
Hey Sir
Thank you for trusting us. Providing our customers with the best service is our aim. We hope to serve you again.
Kind Regards
Glaxy Travel
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