Received my products after a sale and turned out to be past their Best By date. Reached out to support and in less than 24hrs got a response back. Carlos promptly processed a refund for my full order,... See more
Company replied
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GHOST® at its simplest form is the world's first lifestyle sports nutrition brand. the name GHOST® and mantra "be seen" come from that feeling of being behind the scenes and wanting to be heard, wanting to make an impact; we're all ghosts. This is our ...
South Green Valley Parkway 170, 89012, Henderson, United States
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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Perfect handling of my issue and great communication.

Reply from GHOST
Amazing company , never dissapointed 10/10
i recommand

Reply from GHOST
On Sunday (19th April) I made an order from EU site in the amount of 215,98 euros. Yet I have not received any confirmation and support has not reached out to me after three emails. My credit card has already been charged. Poor service.

Reply from GHOST
Ordered from the eu store - good preworkout. The only issue I had was trying to pay with my credit card which was denied so I had to use another payment.

Reply from GHOST
ordered my 2 cases wensday and got them saturday , fast shipping and got the raspberry cream witch is impossible to find here

Reply from GHOST
Has to be the best cutsomer support ive had from a large company, makes me feel like family

Reply from GHOST
My order was shipped my old address. Custom service quicking reshipped my order to my new address. Pain free and just plan awesome. Thank you!

Reply from GHOST
I was sad when I wrote to Ghost Support because I thought one of my favorite products was gone. That didnt last long though - Tony replied not only with the good news that it was still available, but he also shared the link to the new product page where I could order it. Talk about making things easy :)
Amazing products AND great support are two of the many reasons I am a happy, loyal Ghost customer.

Reply from GHOST
They take care of the customer, even when they aren't required too. They want the customer happy and that matters!

Reply from GHOST
The ghost lifestyle
Pre-work out orange cream 🍦 flavor
Had me working out 💪 like a human monster I love this product !!!!!! 💪💪💪💪

Reply from GHOST
My order got lost in the mail and the carrier would not let me claim so ghost went ahead and sent me a new order! Means a lot from a product I really enjoy

Reply from GHOST
Timely and understanding help with an order! A great customer service experience

Reply from GHOST
Carlos was very helpful and patient with me during my situation. The 7-up link wasn’t working, at first we thought it was WiFi that was blocking me from the site & even using mobile date, I still wasn’t able access the site. I told Carlos every update & he ended up taken care of the order for me. 🙏🏾

Reply from GHOST
Very responsive and quick to fix issues 👌🏼

Reply from GHOST
Outstanding support with lightning quick responses! Had an order destroyed in shipping by UPS, and the Ghost team sent out a replacement so quickly!

Reply from GHOST
I am obsessed with their protein powders, really good products. I had a problem with the website (I guess the website wasn’t up to date on what was out of stock) and they got back to me pretty quickly and helped me get my order in.

Reply from GHOST
Emailed Ghost because I was in a hurry to secure a case of the new 7UP flavor and forgot to use the promo code I had. I took a shot in the dark and emailed them to see if it could be added after I already placed my order. Ian emailed me to tell me he applied the code and refunded me. I was not expecting them to honor it at all but they did. Another reason to love Ghost! Customer service is top tier!

Reply from GHOST
Swift responses and detailed descriptions . Really down to earth leveled headed experience .

Reply from GHOST
Had an issue with a product. The team were very quick to assist and i had the issue sorted within a few days. Super happy and couldn't recommend the customer service more.

Reply from GHOST
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