GHOST Reviews 

1,936
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 434 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality and delicious, authentic flavors, with many noting how these items enhance their daily routines and taste expectations. Many people commend the exceptional customer service, describing the team as quick, responsive, and highly professional in addressing and resolving any issues or inquiries. Reviewers frequently highlight individual staff members, appreciating their helpfulness, understanding, and dedication to ensuring a positive experience for consumers.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the excellent quality, taste, and... See more

Customer service

Reviewers consistently express high satisfaction with customer service, often describing it as exceptional,... See more

Staff

People report positive experiences with staff, highlighting their kindness, professionalism, and helpfulness.... See more

Order

Consumers generally report positive experiences with their orders, often highlighting prompt processing of... See more

Quality

Customers consistently note positive experiences with quality, frequently praising the amazing flavor, taste,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Received my products after a sale and turned out to be past their Best By date. Reached out to support and in less than 24hrs got a response back. Carlos promptly processed a refund for my full order,... See more

Company replied

Rated 5 out of 5 stars

I’ve ordered several products from pre workout bcaa and nitric oxide. They all taste great and give intense workouts. I ordered from Amazon and received a punctured unsealed package. Carol from custom... See more

Company replied

Rated 5 out of 5 stars

Ok so, product... Cinnabon whey... exactly that..absolutely amazing flavour. Peanut butter Cereal milk...Holy Heavens, best ever flavour of any whey I've ever had. BCAAs tasty, no artifical flavo... See more

Company replied

Rated 5 out of 5 stars

Update: took a bit of time but Tony managed to send a replacement. Flavours on point on Cinnabon! Would recommend. Made my first order after hearing great reviews. However parcel was delivered and... See more

Company replied


Company details

  1. Vitamin and Supplements Store

Information provided by various external sources

GHOST® at its simplest form is the world's first lifestyle sports nutrition brand. the name GHOST® and mantra "be seen" come from that feeling of being behind the scenes and wanting to be heard, wanting to make an impact; we're all ghosts. This is our ...


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(1,936)

407 reviews in the last 12 months

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Rated 5 out of 5 stars

Amazing company

Amazing company , never dissapointed 10/10
i recommand

April 20, 2026
Unprompted review
GHOST logo

Reply from GHOST

We love to hear it! Thank you for your support, Alin!

Rated 1 out of 5 stars

On Sunday (19th April) I made an order…

On Sunday (19th April) I made an order from EU site in the amount of 215,98 euros. Yet I have not received any confirmation and support has not reached out to me after three emails. My credit card has already been charged. Poor service.

April 19, 2026
Unprompted review
GHOST logo

Reply from GHOST

Hey Ingus, I'm Lauryn, Customer Support Manager. Thank you for your review! We understand your frustration, and this is not the experience we want you to have with GHOST®! We value your feedback, and we strive to provide every customer with the best experience possible. That being said, it looks like our team was able to follow up with you and was able to assist with the issue. Please reach out to support@ghostlifestyle.com if you have any further questions!

Rated 4 out of 5 stars

Ordered from the eu store

Ordered from the eu store - good preworkout. The only issue I had was trying to pay with my credit card which was denied so I had to use another payment.

May 20, 2025
Unprompted review
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Reply from GHOST

Hey Flemming, thank you for sharing your feedback! We apologize for the inconvenience, and assure you that we are committed to improving our checkout process. We appreciate your support!

Rated 5 out of 5 stars

ordered my 2 cases wensday and got them…

ordered my 2 cases wensday and got them saturday , fast shipping and got the raspberry cream witch is impossible to find here

April 18, 2026
Unprompted review
GHOST logo

Reply from GHOST

We love to hear that you got your GHOST® ENERGY RASPBERRY CREAM! Thanks for your support, Carl!

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Rated 5 out of 5 stars

Excellent Customer Service

My order was shipped my old address. Custom service quicking reshipped my order to my new address. Pain free and just plan awesome. Thank you!

April 15, 2026
Unprompted review
GHOST logo

Reply from GHOST

Thank you for your review, Michael! We are happy to hear that you received your order!

Rated 5 out of 5 stars

Fast, friendly, HELPFUL support - what more can you ask for?

I was sad when I wrote to Ghost Support because I thought one of my favorite products was gone. That didnt last long though - Tony replied not only with the good news that it was still available, but he also shared the link to the new product page where I could order it. Talk about making things easy :)

Amazing products AND great support are two of the many reasons I am a happy, loyal Ghost customer.

April 15, 2026
Unprompted review
GHOST logo

Reply from GHOST

We are pumped to hear about your experience and that Tony helped! Welcome to the GHOST® Fam!

Rated 5 out of 5 stars

They Take Care of You!

They take care of the customer, even when they aren't required too. They want the customer happy and that matters!

April 14, 2026
Unprompted review
GHOST logo

Reply from GHOST

We appreciate your support, Raffi!

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Rated 5 out of 5 stars

The ghost lifestyle

The ghost lifestyle
Pre-work out orange cream 🍦 flavor
Had me working out 💪 like a human monster I love this product !!!!!! 💪💪💪💪

April 13, 2026
Unprompted review
GHOST logo

Reply from GHOST

We're stoked to hear that you're loving GHOST LEGEND® ORANGE CREAM! Thank you for being a part of the fam, Michael!

Rated 5 out of 5 stars

My order got lost in the mail and the…

My order got lost in the mail and the carrier would not let me claim so ghost went ahead and sent me a new order! Means a lot from a product I really enjoy

April 13, 2026
Unprompted review
GHOST logo

Reply from GHOST

We are happy to hear that our team took care of the issue! Thanks for your review, Gage!

Rated 5 out of 5 stars

Timely and understanding help with an…

Timely and understanding help with an order! A great customer service experience

April 13, 2026
Unprompted review
GHOST logo

Reply from GHOST

We appreciate you sharing your experience with our team! Thanks for your review, Emily!

Rated 5 out of 5 stars

Carlos was very helpful and patient…

Carlos was very helpful and patient with me during my situation. The 7-up link wasn’t working, at first we thought it was WiFi that was blocking me from the site & even using mobile date, I still wasn’t able access the site. I told Carlos every update & he ended up taken care of the order for me. 🙏🏾

April 13, 2026
Unprompted review
GHOST logo

Reply from GHOST

Thank you for your review, Dorian! We are hyped to hear that Carlos was able to help!

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Rated 5 out of 5 stars

Outstanding support with lightning…

Outstanding support with lightning quick responses! Had an order destroyed in shipping by UPS, and the Ghost team sent out a replacement so quickly!

April 9, 2026
Unprompted review
GHOST logo

Reply from GHOST

Thank you for sharing your experience with our Customer Support Team! We appreciate your support, Ross!

Rated 5 out of 5 stars

I am obsessed with their protein…

I am obsessed with their protein powders, really good products. I had a problem with the website (I guess the website wasn’t up to date on what was out of stock) and they got back to me pretty quickly and helped me get my order in.

April 9, 2026
Unprompted review
GHOST logo

Reply from GHOST

Hey Brianna, we’re happy to hear that you’re loving your GHOST®! Stoked to hear that our team was able to assist!

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Rated 5 out of 5 stars

Emailed Ghost because I was in a hurry…

Emailed Ghost because I was in a hurry to secure a case of the new 7UP flavor and forgot to use the promo code I had. I took a shot in the dark and emailed them to see if it could be added after I already placed my order. Ian emailed me to tell me he applied the code and refunded me. I was not expecting them to honor it at all but they did. Another reason to love Ghost! Customer service is top tier!

April 9, 2026
Unprompted review
GHOST logo

Reply from GHOST

We’re happy to hear that you had a good experience with Ian! Thanks for being a part of the GHOST® Fam!

Rated 5 out of 5 stars

Had an issue with a product - Great service

Had an issue with a product. The team were very quick to assist and i had the issue sorted within a few days. Super happy and couldn't recommend the customer service more.

April 9, 2026
Unprompted review
GHOST logo

Reply from GHOST

We are hyped to hear that our team took care of the issue! Thanks for your support!

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