GHOST Reviews 

Had a small issue. Fixed right away with no effort or fuss. Great work!

Love their products and their customer service was great to work with!

There was an issue with the website/app defaulting the shipping address to my old address, I went through the AI chat and then to a chat with a Ghost customer service rep and they were able to update the mailing address before my package was sent out. They worked quickly to make sure it was corrected before it was sent to UPS to be shipped. Great work team!

Customer service is always helpful and responds within a reasonable time!

So I placed a order for a few things including the Protien cereal, the box arrived very damaged and cereal boxes also damaged, I sent in a email and photos just to let them know so they can maybe fix in future cases didn’t expect anything back. They responded timely and sent me new boxes of the product and my money back which is much more then I expected and really quality service. Very much appreciated this and will continue to purchase from them!

Fast, friendly and on top of everything. Couldn't be more solid!

Quick and helpful responses! Resolved my account issues within hours.

Quick replying, quick acting company for my issue. I had brought up a quality issue with a product I purchased, sent a couple of pics and before I know it, I received another email that my replacement order was on the way! Emails were short and to the point.

Great customer service very helpful solving my problem with mistake I made

I had an inquiry with my order since I thought I managed to place an order within their promo duration. Carol helped me clarify that my order was placed earlier than the promo period and still managed to help me get the free item in their promo. Kudos to Carol and the Ghost team for their customer service.

Very fast to get problem fixed. Very friendly. Couldn't have had a better experience.

Ian was super helpful! Got me help right away. Wayyyy better than my AI experience.

Great customer service! They fixed my issue promptly!

I loved that I was able to get a quick response and an easy solution. True Legends!

Nice and quick, emailed for a mistake that happened and they handled it within a hour or so.

I love the greens, they really help with my bowels as someone with a chronic disease. good customer service too.

Carol from Ghost support was very friendly and helpful. I received a damaged order and less than 24 hours later I have a replacement on the way with zero hassle.

I bought a Ghost product from GNC, got home and it was all clunky. I was starting stress and worry that I would have to sit on hold or email and wait 5 days for a response to get help.
Surprisingly, there was a chat option that I could go straight to a live representative with, and it allowed pictures so I could get the support I needed right then and there. It was quick and stress free. Great customer service! Thanks Tony!

I ran into an issue with a recent product, but the Ghost customer support team handled it really well. Tony was incredibly responsive and made sure everything was taken care of quickly. It’s always reassuring when a company stands behind their products and takes customer concerns seriously. I’ve been a long-time fan of Ghost products and this experience definitely reinforced that.

Great response time and assistance with a product purchased at the end of 2024