Giftarama Design 

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Rated 1 out of 5 stars

I am reluctant to give this company one even star. I complained about the quality of goods I received and they never even sent me a reply to my emails or letter. Steer well clear of this shambolic out... See more

Rated 2 out of 5 stars

Ordered birthday personalised pencil case as gift on 29.12.12 , money taken from account on 2.1.13. Still awaiting for delivery , no response from email enquiry and not answering phone/ saying offic... See more

Rated 1 out of 5 stars

Order a laptop sleeve and ipad cover on the 11th December 2012, website promised all orders would be received in plenty of time for christmas. I requested a preview of the items before despatch... See more

Rated 1 out of 5 stars

After paying for 1st class over two weeks ago I finally receive the gift I was going to give my father for Christmas, an iPad case with a personal photo of our dog. Only to find that the photo is ap... See more

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Rated 5 out of 5 stars

Wonderful service!

I ordered a kindle cover for my husbands kindle, the service I received was second to none. They were so helpful and the case arrived in plenty if time for his birthday, even though it was just before Christmas! Many thanks I would definitely recommend Giftarama!

February 21, 2014
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Rated 5 out of 5 stars

great communications, great product!

I have recently used Giftarama Design to purchase a present for my sister. I had a few questions for the company, along with a request for a preview of what the finished product would look like. I had great email communications with the company, who were more than happy to help! I would not fault this company in the slightest. Was thoroughly pleased with my experience and would gladly recommend to others! The finished product was top notch and my sister was delighted. Thanks again.

February 10, 2014
Unprompted review
Rated 5 out of 5 stars

Fantastic Christmas Present

Everything about my recent purchase was brilliant, can't fault this company at all they were so helpful I bought a cushion with a photo of our German pointer on for my son for Christmas the quality is excellent, the price very good and delivery was fast considering the time of year and most of all my son loved his pressie. Will be buying another cushion for mothers day. Would defnitley recommend.

February 9, 2014
Unprompted review
Rated 5 out of 5 stars

AMAZING

I ordered a product from this company but added the wrong image so I emailed them and they got straight back to me and helped me with my problem. They've got amazing customer service and would definitely order from them again! My product was also really good quality and i'm really pleased with it :)

January 29, 2014
Unprompted review
Rated 5 out of 5 stars

reasonably priced and helpful service

I Emailed idea for wall stickers that I needed.. I ordered 3 separate orders as I needed different sizes of letters...Staff member, Sara, emailed me back saying that it fitted onto one order and promptly refunded the money due..any query I had was answered as well as I'd liked...when the product did arrive it was perfect and exactly how I wanted.. I would definitely recommend this company to anyone

January 15, 2014
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Rated 1 out of 5 stars

poor

Ordered personalised birthday invites and had to chase after the 5 working day max period to be told their machine had broken down and would receive them today and still not here. Really bad service and they could see from the invites that the party is only 2 weeks from now! Never use them again.

October 4, 2013
Unprompted review
Rated 3 out of 5 stars

Smallest back bag ever with terrible flap !

Bought one lunch box and one school bag lunch boxes fantastic actually ordered another one for wee boy to but school bag is a handbag my fault should have read size but just read bag pack have had to buy another bag as flap very poor and never get anything other than purse in bag

July 31, 2013
Unprompted review
Rated 5 out of 5 stars

Fantastic!!!! A+++++

I required a special order and was sent a proof of my product on request which was exactly as described, I ordered, and my product came in brilliant time, undamaged (it was glass) and exactly how I wanted it! The customer service was impeccable as the company are easy to contact and reply quickly.

I WILL USE THIS COMPANY AGAIN!! :)

July 23, 2013
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Rated 5 out of 5 stars

Recommended company, faultless service, quality product

I ordered birthday invitations for my sons 5th birthday. I received excellent service. I needed the invitations urgently, they were produced & dispatched the same day that I ordered them & I received them in the post the following day. My son loved the invitations, they were great quality & the envelopes were strip peel & seal so no cheap lick yourself which I hate. I received excellent communication through the order/delivery process. I would definitely recommend this company & will be using them again for my daughters birthday on Christmas Eve.

July 17, 2013
Unprompted review
Rated 2 out of 5 stars

Super start but left feeling disappointed

I ordered a persoanlised gift for my husband for Father's Day and initially emailed to check that the photo I wanted to use would be ok. i put in the e-mail that I would appreciate a speedy reply as I was worried i was leaving it a bit late to receive it in time (this was Saturday the 8th June and Father's Day was the 16th). I got a very speedy replay within the hour saying that the photo was fine and that as long as I orderd by Monday lunchtime then my item would arrive in time. To be on the safe side and ordered there and then on the Saturday morning. I received an email saying it had been posted on Friday and I am still waiting for it to arrive. It's now the Monday after Father's Day. What started off as a very helful serivce actually ended up being the complete opposite. Had the email not stated that it would have been fine then I would have used the quicker delivery option although I wonder whether it would have made any difference.
I emailed them today and am waiting for a reply as i type...

June 17, 2013
Unprompted review
Rated 3 out of 5 stars

lovely products but slow delivery

placed an order with this company money taken at time of order,after 10 working days i had emailed them as was concerned that my account said processing and i hadn't received my order,i then telephoned the company and this was on answerphone,and the answer phone recording was asking to call back in business hours,however this was business hours,as stated on the website the times.
I then read all these reviews below,got very worried and sent another email.
The following day i then got a reply saying that they had been waiting on some blank bags (my order was a personalised bag for my daughter) and that it would be posted that day.
I did get this order the next day,and the product was far better than i thought it would be,real quality and the design had been made to fit onto the bag perfect,my daughter was over the moon with it.
I dont think the communication is that great in my experience,however the product was great so i would shop here again,i think the delivery times take a bit longer than stated on the website.

February 26, 2013
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Rated 4 out of 5 stars

A positive experience

I ordered personalised mugs for my 2 boys on 6 Jan the money was taken 7 Jan and they were dispatched yesterday 18 Jan and received today and are lovely. I was worried after reading some of these reviews but other than being a bit slow it has been fine and their T&Cs say 14 days. I wonder if they have just been snowed under with orders and struggling with fulfilling them . Sorry to read of others bad experiences though. The mugs themselves are lovely and excellent quality my only question is the website says they are dishwasher safe but the base of the mug says hand wash. Not a huge deal though

January 19, 2013
Unprompted review
Rated 1 out of 5 stars

Think the company is no longer in business.

Ordered a birthday present before christmas for a January birthday (well before last postage date) and not received by 31.12.12. Sent an email and got a fairly quick reply on 07.01.13 saying it must have been lost in the post and gave me a choice of a refund or re-order. As the birthday wasn't until January I decided upon a reorder - wrong choice!
Still heard nothing, telephone out of order now and no reply from emails I have sent. I think they have gone under. Wish I had taken refund. Wont recommend and won't use again.

P.S they managed to take the money very quickly out of my account!

Carol Kay

January 18, 2013
Unprompted review
Rated 1 out of 5 stars

Absolutely disgusting

I have written to this company twice about my missing order from December 26th 2012 but had no reply YET they have taken my money!!! DO NOT USE THIS COMPANY!!!!!!

January 10, 2013
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Rated 1 out of 5 stars

Not to be trusted

Like the previous four reviews, I ordered a gift prior to the 12th December deadline for Christmas delivery. Likewise, I received an email teh day after the last christmas posting date and come Christmas Eve, nothing had arrived.

I did email complaining and received a refund pretty quickly, with an apology, but that doesn't make up for the gift not arriving that my children had brought for their mummy.

Unsurpsingly, the gift still hasn't arrived, like others have experienced and I am beginning to wonder whether it has been sent at all, and the email sent the day after the last posting date was a ruse to mis-direct. They are not to be trusted to order from but at least I got my money back. I hope the rest of you do too.

January 2, 2013
Unprompted review
Rated 1 out of 5 stars

No communication and no delivery

I made an order for five items on 11th if December all Christmas presents - they have yet to arrive. No response to phone calls or emails. I was so disappointed especially as it was assured on the website that goods ordered before 12th of December would arrive for Christmas. Very disappointed!!

I hope the products are of good quality if they arrive.

December 27, 2012
Unprompted review
Rated 1 out of 5 stars

awful service!!!! haven't even received items!

ordered a ipad case and iphone cover on 8/12/12 for xmas presents and still haven't received items! why say on the website if ordered before the 12th your guaranteed xmas delivery? i also received an email saying it had beed dispatched which they obv hadn't! ive tried calling and emailing company but have had no response.
i will not be using this company ever again!! im gutted i was so looking forward to giving these gifts and instead ive been left very disapointed! especially as i could of used another company and actually got my items! sorry for the rant but after trying to contact the company for the 100th time i decided to write a review for the first time ever!!!

December 27, 2012
Unprompted review

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