Giftbox Boutique Reviews 

14,308
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 1,983 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery service, noting that parcels arrive promptly and in perfect condition. People also appreciate the beautiful presentation, mentioning that the gift boxes are carefully curated with lovely packaging and thoughtful details. Consumers enjoy the extensive selection of quality items and find the online ordering process exceptionally easy to navigate. Some reviewers were not happy with delivery timing, stating that parcels occasionally arrived a couple of days late. These customers explained that shipments missed their preferred dates or experienced unexpected delays before reaching the final destination.

What people talk about most

Product

Customers expressed great satisfaction with the product, highlighting the beautiful presentation and high... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting fast shipping and prompt... See more

Order

People report positive experiences with order, highlighting the efficient and straightforward online process.... See more

Service

Consumers find service to be positive, highlighting prompt, efficient, and exceptionally friendly support... See more

Quality

Customers consistently note positive experiences with quality, praising the top class products and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Awesome, beautifully presented gift box. Would highly recommend. Even the gift card was presented in a beautiful font that made it that much more elegant. Slight issue with the couriers (where they b... See more

Company replied

Rated 5 out of 5 stars

I ordered the Snack Attack along with the Chocolate Bundle add-on for my mum's birthday and I couldn't be happier with the service. The gift arrived right on time, which made coordinating her special... See more

Company replied

Rated 5 out of 5 stars

Giftbox Boutique put together an amazing gluten free giftbox which was well received. It brought so much joy… even the packaging around the beautifully packaged gift box was delightful to the receiver... See more

Company replied

Rated 5 out of 5 stars

Giftbox Boutique's website was easy to use and provided some nice swap-outs/upgrades for the wine, along with other packaging choices. The Giftbox was delivered promptly and the recipient loved it. We... See more

Company replied


Company details

  1. Corporate Gift Supplier
  2. also in
  3. Candy Store
  4. Confectionery
  5. Food Products Supplier
  6. Gift Basket Store
  7. Wine Store

Written by the company

Giftbox Boutique offer a range of gift baskets & hampers, sure to make a real impression. Our award-winning gifts are stunningly presented and delivered to their door!

Giftbox Boutique

Written by the company

Happiness Delivered
Giftbox Boutique offers modern gift baskets for all occasions. Thoughtful, affordable gifts we call everyday luxury. From our stylish packaging, to the unforgettable goodies within - we take care of every detail so you don't have to.

Great Service and Speedy Delivery!

Packed in a matte black gift box with a beautiful ribbon.

A memorable gift should start from the outside, setting the scene for all the goodness within! From the packaging and presentation, to the products inside, we believe a gift should evoke a happy-dance from your recipient.

Contact info

4.9

Excellent

TrustScore 5 out of 5

14K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(14,308)

1,816 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to use website

Easy to use website, love the option to customise and add a note for the gift to go to the receiver.

August 19, 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you so much for your lovely review. We’re delighted to hear that you found our website easy to use and enjoyed the option to customise your gift and add a personal note for the recipient.

We love being able to help make each gift feel a little more personal, so it’s wonderful to know you appreciated these options. We truly appreciate your kind words and look forward to helping you again in the future.

Warm Regards,
Georgia-Ellen

Rated 5 out of 5 stars

I use Giftbox Boutique all the time

I use Giftbox Boutique all the time, great products and awesome service. Orders arrive on time every time.

August 12, 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you so much for your lovely review and for continuing to choose Giftbox Boutique. We’re so pleased to hear that you enjoy our products and have been happy with the service you receive from our team.

Knowing that your orders consistently arrive on time means so much to us. We truly appreciate your ongoing support and look forward to helping you with your future gifting needs.

Warm Regards,
Georgia-Ellen

Rated 5 out of 5 stars

Highly recommended

Went above and beyond to ensure my mother’s birthday gift arrived right on time, truly exceptional service.

August 19, 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you so much for your lovely review. We’re so pleased to hear that our team could help ensure your mother’s birthday gift arrived exactly when it was needed.

It means a lot to know you were happy with our service and that we could help make such a special occasion even more memorable. We truly appreciate your kind words and look forward to helping you again in the future.

Warm Regards,
Georgia-Ellen

Rated 5 out of 5 stars

Quality gift options delivered as…

Quality gift options delivered as required

August 11, 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you so much for your lovely review. We’re delighted to hear that you were happy with the quality of our gift options and that your order arrived as expected.
We truly appreciate you taking the time to share your review with us and look forward to helping you again in the future.

Warm Regards,
Georgia-Ellen

Rated 5 out of 5 stars

I order the gift box didn’t know it…

I order the gift box didn’t know it wasn’t coming from the north island as my sister lives in Christchurch
Her birthday gift was couple days late but these things happen but she loved her hamper gift

August 12, 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you so much for taking the time to share your review. We’re delighted to hear that your sister loved her hamper and enjoyed her birthday gift.

We’re sorry to hear that the delivery was a couple of days later than expected. We completely understand how important it is for a birthday gift to arrive on time and really appreciate your understanding.

We’re so pleased that, despite the delay, the gift was well received. Thank you for choosing us to help celebrate your sister’s special day.

Warm Regards,
Georgia-Ellen

Rated 5 out of 5 stars

Great options for Blokes!!

Great choice of giftboxes, the best I have seen for blokes! A good range of yummy stuff they like chocolate, chips, jerky etc, no quince paste in sight!!

August 11, 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you so much for your wonderful review. We’re thrilled to hear that you enjoyed our range of gift boxes for men and found plenty of treats to suit their tastes.

It’s great to know that the selection of chocolate, chips and jerky was exactly what you were looking for. We love hearing that our gift boxes offer something a little different and are enjoyed by their recipients.

We truly appreciate your kind words and look forward to helping you again in the future.

Warm Regards,
Georgia-Ellen

Rated 5 out of 5 stars

Easy as

This is a great product, easy to order with excellent communications from order to delivery.
The range of options seems limitless- a solution for every gift requirement.

August 11, 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you so much for your wonderful review. We’re delighted to hear that you found the ordering process easy and were happy with our communication from order through to delivery.

It’s wonderful to know that you enjoyed the wide range of options available and found us to be a great choice for all your gifting needs. We truly appreciate your kind words and look forward to helping you again in the future.

Warm Regards,
Georgia-Ellen

Rated 5 out of 5 stars

Very fast and efficient

Very fast and efficient. Love the range too!

August 11, 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you so much for your lovely review. We’re delighted to hear that you found our service fast and efficient and enjoyed the range of gifts available.

We truly appreciate you taking the time to share your review with us and look forward to helping you again in the future.

Warm Regards,
Georgia-Ellen

Rated 5 out of 5 stars

Very good service

August 11, 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you so much for your lovely review. We’re delighted to hear that you were happy with our service.

We truly appreciate you taking the time to share your review with us and look forward to helping you again in the future.

Warm Regards,
Georgia-Ellen

Rated 5 out of 5 stars

Fast delivery

Fast delivery, easy web to navigate and great products to choose from. Will definitely order again

August 18, 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you so much for your lovely review. We’re so pleased to hear that you found our website easy to navigate and enjoyed the variety of products available. It’s also wonderful to know that your order arrived quickly and that you’re planning to order with us again.

We truly appreciate your support and look forward to helping you again in the future.

Warm Regards,
Georgia-Ellen

Rated 5 out of 5 stars
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you so much for your lovely review. We’re delighted to hear that you found our website easy to use and were pleased with the speedy delivery.

We truly appreciate you taking the time to share your review with us and look forward to helping you again in the future.

Warm Regards,
Georgia-Ellen

Rated 5 out of 5 stars

Easy as

Being from Australia and needing a gift for someone in NZ was a perfect choice and your site was so easy to use

August 17, 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you so much for your lovely review. We’re so pleased to hear that you found it easy to send a gift from Australia to someone special in New Zealand. Making gifting simple and convenient is something we really value, so it’s wonderful to know you had such a smooth experience using our website.

We truly appreciate you choosing us and look forward to helping you again in the future.

Warm Regards,
Georgia-Ellen

Rated 4 out of 5 stars
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you for your lovely review.
We’re delighted to hear that you found the purchasing process easy and enjoyed the range of gift choices available.
We truly appreciate you taking the time to share your review and look forward to helping you again in the future.

Warm regards,
Hine

Rated 5 out of 5 stars

Very happy!

Very prompt service and the box was just as pictured. One very happy recipient! Wouldn't hesitate to use Giftbox again, in the future :)

August 17, 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you so much for your wonderful review. We’re delighted to hear that you were pleased with our prompt service and that the gift box was just as you expected from the pictures.

It’s especially lovely to know that the recipient was so happy with their gift. We truly appreciate your kind words and are thrilled to hear you wouldn’t hesitate to use us again.

We look forward to helping you with another special gift in the future.

Warm Regards,
Georgia-Ellen

Rated 4 out of 5 stars

Good packaging

Good packaging, quick delivery, acceptable service.

August 16, 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you for your review.
We’re pleased to hear that you were happy with the packaging and quick delivery.
We truly appreciate you taking the time to share your review and look forward to helping you again in the future.

Warm regards,
Hine

Rated 5 out of 5 stars

Highly recommended!

I live in Aus and bought one of the lovely custom “made” gift hampers for my friend’s birthday. The shipment was shipped quickly, beautifully packaged and my friends absolutely loved the variety of stuff she received. Highly recommend and would be happy to return as a customer.

August 10, 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you so much for your wonderful review. We’re delighted to hear that your friend loved the custom-made gift hamper and enjoyed the lovely variety of gifts included. It’s also wonderful to know that you were pleased with the quick shipping and beautiful packaging.

We truly appreciate your recommendation and are so pleased to know you would be happy to return as a customer. We look forward to helping you with another special gift in the future.

Warm Regards,
Georgia-Ellen

Rated 4 out of 5 stars

Great service

Good communication

August 16, 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you for your lovely review.
We’re delighted to hear that you were happy with our communication throughout the process.
We truly appreciate you taking the time to share your review and look forward to helping you again in the future.

Warm regards,
Hine

Rated 5 out of 5 stars
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you so much for your lovely review. We’re delighted to hear that you were pleased with the presentation of your gift. We put a lot of care into making each gift feel special, so it’s wonderful to know this was appreciated.

We truly appreciate you taking the time to share your review with us and hope to help you again in the future.

Warm Regards,
Georgia-Ellen

Rated 5 out of 5 stars

Amazing gift packages

Amazing gift packages, affordable prices.
Fast delivery and great customer service

August 10, 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you so much for your wonderful review. We’re delighted to hear that you loved our gift packages and found our prices affordable. It’s also lovely to know that you were pleased with the fast delivery and customer service.

We truly appreciate your kind words and look forward to helping you again in the future.

Warm Regards,
Georgia-Ellen

Rated 5 out of 5 stars

The ordering process was easy

The ordering process was easy, and it was delivered the next day, packaged carefully. In the words of the recipient
"Thank you so much for the beautiful gift box we received when we arrived at our new home. Whoever selected the goodies in the box did an amazing job as we love everything."

August 16, 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you so much for your wonderful review. We’re delighted to hear that you found the ordering process easy and that your gift box arrived the very next day, carefully packaged.

It’s especially lovely to hear that the recipient loved everything in their gift box and that it was there to welcome them to their new home. We’re so pleased our selection of goodies helped make their arrival extra special.

We truly appreciate your kind words and look forward to helping you again in the future.

Warm Regards,
Georgia-Ellen

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