Giftbox Boutique Reviews 

14,299
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 1,983 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery service, noting that parcels arrive promptly and in perfect condition. People also appreciate the beautiful presentation, mentioning that the gift boxes are carefully curated with lovely packaging and thoughtful details. Consumers enjoy the extensive selection of quality items and find the online ordering process exceptionally easy to navigate. Some reviewers were not happy with delivery timing, stating that parcels occasionally arrived a couple of days late. These customers explained that shipments missed their preferred dates or experienced unexpected delays before reaching the final destination.

What people talk about most

Product

Customers expressed great satisfaction with the product, highlighting the beautiful presentation and high... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting fast shipping and prompt... See more

Order

People report positive experiences with order, highlighting the efficient and straightforward online process.... See more

Service

Consumers find service to be positive, highlighting prompt, efficient, and exceptionally friendly support... See more

Quality

Customers consistently note positive experiences with quality, praising the top class products and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Awesome, beautifully presented gift box. Would highly recommend. Even the gift card was presented in a beautiful font that made it that much more elegant. Slight issue with the couriers (where they b... See more

Company replied

Rated 5 out of 5 stars

I ordered the Snack Attack along with the Chocolate Bundle add-on for my mum's birthday and I couldn't be happier with the service. The gift arrived right on time, which made coordinating her special... See more

Company replied

Rated 5 out of 5 stars

Giftbox Boutique put together an amazing gluten free giftbox which was well received. It brought so much joy… even the packaging around the beautifully packaged gift box was delightful to the receiver... See more

Company replied

Rated 5 out of 5 stars

Giftbox Boutique's website was easy to use and provided some nice swap-outs/upgrades for the wine, along with other packaging choices. The Giftbox was delivered promptly and the recipient loved it. We... See more

Company replied


Company details

  1. Corporate Gift Supplier
  2. Candy Store
  3. Confectionery
  4. Food Products Supplier
  5. Gift Basket Store
  6. Wine Store

Written by the company

Giftbox Boutique offer a range of gift baskets & hampers, sure to make a real impression. Our award-winning gifts are stunningly presented and delivered to their door!

Giftbox Boutique

Written by the company

Happiness Delivered
Giftbox Boutique offers modern gift baskets for all occasions. Thoughtful, affordable gifts we call everyday luxury. From our stylish packaging, to the unforgettable goodies within - we take care of every detail so you don't have to.

Great Service and Speedy Delivery!

Packed in a matte black gift box with a beautiful ribbon.

A memorable gift should start from the outside, setting the scene for all the goodness within! From the packaging and presentation, to the products inside, we believe a gift should evoke a happy-dance from your recipient.

Contact info

4.9

Excellent

TrustScore 5 out of 5

14K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(14,299)

1,981 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Beautiful gifts

Beautiful gifts! Quick service

August 23, 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you for your lovely review.
We’re delighted to hear that you loved the gifts and were happy with our quick service.
We truly appreciate you choosing Giftbox Boutique and hope to help you again in the future.

Warm regards,
Hine

Rated 5 out of 5 stars

The gift was delivered on time as…

The gift was delivered on time as promised. Thank you.

August 21, 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you so much for your lovely review. We’re delighted to hear that your gift was delivered on time as promised. We know how important it is for gifts to arrive when expected, so it’s wonderful to know we could provide a smooth and reliable experience.

We truly appreciate your support and look forward to helping you again in the future.

Warm Regards,
Georgia-Ellen

Rated 5 out of 5 stars

Giftbox Boutique - way to go!

Giftbox Boutique were easy to use, quick in delivery, could personalise it with extra goodies. Would recommend.

August 22, 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you so much for your lovely review. We’re delighted to hear that you found Giftbox Boutique easy to use and were happy with the quick delivery. It’s wonderful to know you enjoyed being able to personalise your giftbox with some extra goodies too.

We truly appreciate your recommendation and support, and we look forward to helping you again in the future.

Warm Regards,
Georgia-Ellen

Rated 5 out of 5 stars

Easy online gift sent to nz

Easy online gift sent to nz, I am in a Australia, receiver loved it!

August 14, 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you so much for your lovely review. We’re delighted to hear that you found the online ordering process easy and that we could help you send a gift from Australia to New Zealand. It’s wonderful to know that the recipient loved it.

We truly appreciate you choosing us to send your thoughtful gift and look forward to helping you again in the future.

Warm Regards,
Georgia-Ellen

Rated 5 out of 5 stars

Quick delivery of my gift box and beautiful gifts

I really appreciated how quickly my giftbox was delivered to my sister. She absolutely loved the treats and it really made her day. Thank you so very much.

August 12, 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you so much for your lovely review. We’re delighted to hear that your giftbox arrived quickly and that your sister absolutely loved the treats. It’s wonderful to know that the gift helped make her day a little more special.

We truly appreciate you choosing us to help celebrate such a thoughtful moment and look forward to helping you again in the future.

Warm Regards,
Georgia-Ellen

Rated 5 out of 5 stars

All good

All good. Gift ordered. Gift delivered. Gift (reportedly) enjoyed.

August 21, 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you so much for your lovely review. We’re delighted to hear that everything went smoothly with your gift order and delivery, and that the gift was enjoyed by the recipient. It’s always wonderful to know that we could help make sending a thoughtful gift a simple and enjoyable experience.

We truly appreciate your support and look forward to helping you again in the future.

Warm Regards,
Georgia-Ellen

Rated 5 out of 5 stars

Lovely choice of gift boxes

Lovely choice of gift boxes which are beautifully presented. Best gift boxes received said the recipient.

August 20, 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you so much for your lovely review.
We’re delighted to hear that you loved the range of gift boxes and that the recipient thought it was the best gift box they had received. It’s wonderful to know that the beautiful presentation made such a great impression.
We truly appreciate you taking the time to share your review and look forward to helping you with many more special gifting occasions.

Warm regards,
Hine

Rated 4 out of 5 stars

Well priced

On time every time

August 13, 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you so much for your lovely review. We’re delighted to hear that your orders consistently arrive on time. We know how important it is for gifts to arrive when expected, so it’s wonderful to know we’ve been able to deliver a reliable experience.

We truly appreciate your continued support and look forward to helping you again in the future.

Warm Regards,
Georgia-Ellen

Rated 5 out of 5 stars

Had to organise over the phone ringing…

Had to organise over the phone ringing from Townsville Australia I had so
Much help deciding what to put in my gift and it was amazing Thanks so very much!!

August 17, 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you so much for your wonderful review. We’re delighted to hear that our team could assist you over the phone and help you decide what to include in your gift.
It’s wonderful to know that you were so happy with the final selection and that we could make the process easy for you, especially while ordering from Townsville. We truly appreciate your kind words and are so pleased we could help create something special.

We look forward to helping you again in the future.

Warm Regards,
Georgia-Ellen

Rated 5 out of 5 stars

Easy website

Easy website, delivery prompt, gift was beautifully presented.

August 17, 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you so much for your lovely review. We’re delighted to hear that you found our website easy to use and were pleased with the prompt delivery. It’s also wonderful to know that you were happy with the beautiful presentation of your gift.

We truly appreciate you taking the time to share your review with us and look forward to helping you again in the future.

Warm Regards,
Georgia-Ellen

Rated 5 out of 5 stars

Easy to use website

Easy to use website, love the option to customise and add a note for the gift to go to the receiver.

August 19, 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you so much for your lovely review. We’re delighted to hear that you found our website easy to use and enjoyed the option to customise your gift and add a personal note for the recipient.

We love being able to help make each gift feel a little more personal, so it’s wonderful to know you appreciated these options. We truly appreciate your kind words and look forward to helping you again in the future.

Warm Regards,
Georgia-Ellen

Rated 5 out of 5 stars

I use Giftbox Boutique all the time

I use Giftbox Boutique all the time, great products and awesome service. Orders arrive on time every time.

August 12, 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you so much for your lovely review and for continuing to choose Giftbox Boutique. We’re so pleased to hear that you enjoy our products and have been happy with the service you receive from our team.

Knowing that your orders consistently arrive on time means so much to us. We truly appreciate your ongoing support and look forward to helping you with your future gifting needs.

Warm Regards,
Georgia-Ellen

Rated 5 out of 5 stars

Highly recommended

Went above and beyond to ensure my mother’s birthday gift arrived right on time, truly exceptional service.

August 19, 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you so much for your lovely review. We’re so pleased to hear that our team could help ensure your mother’s birthday gift arrived exactly when it was needed.

It means a lot to know you were happy with our service and that we could help make such a special occasion even more memorable. We truly appreciate your kind words and look forward to helping you again in the future.

Warm Regards,
Georgia-Ellen

Rated 5 out of 5 stars

Quality gift options delivered as…

Quality gift options delivered as required

August 11, 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you so much for your lovely review. We’re delighted to hear that you were happy with the quality of our gift options and that your order arrived as expected.
We truly appreciate you taking the time to share your review with us and look forward to helping you again in the future.

Warm Regards,
Georgia-Ellen

Rated 5 out of 5 stars

I order the gift box didn’t know it…

I order the gift box didn’t know it wasn’t coming from the north island as my sister lives in Christchurch
Her birthday gift was couple days late but these things happen but she loved her hamper gift

August 12, 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you so much for taking the time to share your review. We’re delighted to hear that your sister loved her hamper and enjoyed her birthday gift.

We’re sorry to hear that the delivery was a couple of days later than expected. We completely understand how important it is for a birthday gift to arrive on time and really appreciate your understanding.

We’re so pleased that, despite the delay, the gift was well received. Thank you for choosing us to help celebrate your sister’s special day.

Warm Regards,
Georgia-Ellen

Rated 5 out of 5 stars

Great options for Blokes!!

Great choice of giftboxes, the best I have seen for blokes! A good range of yummy stuff they like chocolate, chips, jerky etc, no quince paste in sight!!

August 11, 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you so much for your wonderful review. We’re thrilled to hear that you enjoyed our range of gift boxes for men and found plenty of treats to suit their tastes.

It’s great to know that the selection of chocolate, chips and jerky was exactly what you were looking for. We love hearing that our gift boxes offer something a little different and are enjoyed by their recipients.

We truly appreciate your kind words and look forward to helping you again in the future.

Warm Regards,
Georgia-Ellen

Rated 5 out of 5 stars

Easy as

This is a great product, easy to order with excellent communications from order to delivery.
The range of options seems limitless- a solution for every gift requirement.

August 11, 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you so much for your wonderful review. We’re delighted to hear that you found the ordering process easy and were happy with our communication from order through to delivery.

It’s wonderful to know that you enjoyed the wide range of options available and found us to be a great choice for all your gifting needs. We truly appreciate your kind words and look forward to helping you again in the future.

Warm Regards,
Georgia-Ellen

Rated 5 out of 5 stars

Very fast and efficient

Very fast and efficient. Love the range too!

August 11, 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you so much for your lovely review. We’re delighted to hear that you found our service fast and efficient and enjoyed the range of gifts available.

We truly appreciate you taking the time to share your review with us and look forward to helping you again in the future.

Warm Regards,
Georgia-Ellen

Rated 5 out of 5 stars

Very good service

August 11, 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you so much for your lovely review. We’re delighted to hear that you were happy with our service.

We truly appreciate you taking the time to share your review with us and look forward to helping you again in the future.

Warm Regards,
Georgia-Ellen

Rated 5 out of 5 stars

Fast delivery

Fast delivery, easy web to navigate and great products to choose from. Will definitely order again

August 18, 2026
Giftbox Boutique logo

Reply from Giftbox Boutique

Hi There,

Thank you so much for your lovely review. We’re so pleased to hear that you found our website easy to navigate and enjoyed the variety of products available. It’s also wonderful to know that your order arrived quickly and that you’re planning to order with us again.

We truly appreciate your support and look forward to helping you again in the future.

Warm Regards,
Georgia-Ellen

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