Gift Packs Acceded expectations, also were delivered in top condition, our daughter in law was thrilled so, as a belated birthday gifts the in-laws and Nana have been redeemed. Also we are able agre... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Gift Packs Acceded expectations, also were delivered in top condition, our daughter in law was thrilled so, as a belated birthday gifts the in-laws and Nana have been redeemed. Also we are able agre... See more
Company replied
AMAZING Service!!! Arranged a gift hamper for a friend in Mangawhai via email/website from Melbourne Australia. Karina was beyond helpful and happily returned my emails promptly even after hours. She... See more
Company replied
First all they received my order on Friday but did not dispatch it until Tuesday and the person did not receive it until Wednesday. They should not mention same day delivery if it takes them 4 days. S... See more
Company replied
I live in Australia and I use Gift Loft to sent a birthday present to my Mum in Auckland every year. She absolutely loves the gift baskets. I think they are good value and the communication throughout... See more
Company replied
We are passionate about NZ products and delicious artisan foods - every gourmet food is taste tested before we select it for our gorgeous food hampers. We are a small family-owned & operated business based in Auckland, New Zealand. We love all things beautiful and fashionable and hope that our selection provides the perfect gift or gift idea for you.
Mount Wellington, 1060, Auckland, New Zealand
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A lovely gift and great value including fast delivery made this online order special

Reply from The Gift Loft
My original gift went missing and they kindly replaced it gift wrapped.
This is an act of kindness and is very much appreciated
The shopping experience was easy and straightforward. What really impressed me was the feedback from the company. I could tell that they were passionate about providing a wonderful experience for customers.
The gift arrived on time, the packaging was beautiful and clean and it even smelled phenomenal.
I would truly suggest this company any day of the week!
The gift was ordered for my daughter in law for her birthday. It arrived on the date I requested and she liked it. I am ordering from England so it's a relief when it all works. Thank you.
I ordered a gift for my daughter’s birthday, lots to choose from, easy process and arrived as expected.
Excellent service.
Thank you
Very quick service and delivery of very fine products. Would recommend The Gift Loft to anyone wanting to treat anybody!
This company was very helpful and swift to reply to my messages. The gift was delivered on time and was lovely. Great experience.
Once again prompt and efficient service. The recipients were delighted with th e gift.

Reply from The Gift Loft
First all they received my order on Friday but did not dispatch it until Tuesday and the person did not receive it until Wednesday. They should not mention same day delivery if it takes them 4 days. Secondly I hoped they packaged it fancy way because it looked like 6 items in a basket, basket looked very empty the way it was packaged. Was very disappointed but I hope the taste was good. I am giving them benefit of the doubt since I know NZ been having lots of rain - weather wise, not sure.

Reply from The Gift Loft
No hassles ordering received the goods on time and looks in good condition.

Reply from The Gift Loft
Your website is very easy to follow and well presented.
The tracking link was also easy to access and once I clicked on the linked it showed me where my package was and I did not have to do anything else.
My package was delivered on the day requested. Thank you!

Reply from The Gift Loft
16 year old grandaughter loved it. Arrived in time

Reply from The Gift Loft
Everything I put wrong street on n you checked and corrected it n it still git delivered on time. My friend recieved and absolutely loved it

Reply from The Gift Loft
Great service and delivery despite storm gabrielle. And I organised it all from the UK to be delivered in NZ.
Highly recommended.
Thank you soooo much

Reply from The Gift Loft
I originally gave them a 1 star as the gift had not been received, however it was at the time of cyclone Gabrielle and it did turn up. Irt was just unfortunate timing when I ordered it. They have a wonderful choice of gifts which made it easy for me to find something. Thanks guys

Reply from The Gift Loft
ease of ordering. Great quality gift. Good customer service

Reply from The Gift Loft
AMAZING Service!!! Arranged a gift hamper for a friend in Mangawhai via email/website from Melbourne Australia. Karina was beyond helpful and happily returned my emails promptly even after hours. She suggested some gift items and she delivered a superb gift hamper at the time I had requested. Thanks a million Karina/Giftloft, the gift was a lovely & much appreciated surprise.

Reply from The Gift Loft
Very helpful but took a week longer due to RD address and Waitangi Day. Gift was gratefully received

Reply from The Gift Loft
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.