Gift Packs Acceded expectations, also were delivered in top condition, our daughter in law was thrilled so, as a belated birthday gifts the in-laws and Nana have been redeemed. Also we are able agre... See more
Company replied
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See what reviewers are saying
AMAZING Service!!! Arranged a gift hamper for a friend in Mangawhai via email/website from Melbourne Australia. Karina was beyond helpful and happily returned my emails promptly even after hours. She... See more
Company replied
First all they received my order on Friday but did not dispatch it until Tuesday and the person did not receive it until Wednesday. They should not mention same day delivery if it takes them 4 days. S... See more
Company replied
I live in Australia and I use Gift Loft to sent a birthday present to my Mum in Auckland every year. She absolutely loves the gift baskets. I think they are good value and the communication throughout... See more
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Company details
Written by the company
We are passionate about NZ products and delicious artisan foods - every gourmet food is taste tested before we select it for our gorgeous food hampers. We are a small family-owned & operated business based in Auckland, New Zealand. We love all things beautiful and fashionable and hope that our selection provides the perfect gift or gift idea for you.
Contact info
Mount Wellington, 1060, Auckland, New Zealand
- info@giftloft.co.nz
- giftloft.co.nz
4.8
Excellent
277 reviews
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The buying if the gift was OK but the…
The buying if the gift was OK but the recipient didn't get her gift in time for her birthday, if there are issues I feel I should have been told
December 2, 2022
Reply from The Gift Loft
Thanks for your review Caroline, sorry this didn't arrive in time. Unfortunately we don't always know in good time about delivery issues as the couriers will promise us they will deliver on a specific day and then when they don't, we don't find out until the next day. It is hard having to rely on couriers but thankfully they get it right most of the time.
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Amazing service
I was after one specific item from a gift box I received, they made it easy to get and shipped within 4 days. 10/10 will recommend to anyone who needs this type of gift service.
Also the muslins from my gift box were THE BEST. Still using them. Best ones I got. And my son loves his Henry rabbit.
Edit: **Recieved** in 4 days and that included a weekend, shipped within minutes if ordering I'm sure.
December 12, 2022
Reply from The Gift Loft
Thanks so much Pippa, glad Henry is so popular with your son :)
I could easily find what I was looking…
I could easily find what I was looking for and the whole process of ordering, paying an delivering went smooth.
Kudos to the delivery team by getting the parcel to my daughter so soon!
December 6, 2022
Reply from The Gift Loft
Thank you :)
Reply from The Gift Loft
Hi Eli, we received your order on the 9th of December and you requested same day delivery to Wellington. As per our website all north island non-rural deliveries happen overnight on week days. Unfortunately there was a delay in Wellington at the time with Christmas freight well underway and this arrived three days late. Please order in advance in future, especially if ordering in the peak season in December. Thanks.
Reply from The Gift Loft
Thanks Katerina :)
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Reply from The Gift Loft
Thanks Joe!
Quick and efficient service
December 6, 2022
I have used gift loft twice now
I have used gift loft twice now. Delivery very good. Happy with gifts.
November 28, 2022
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So easy and lots to choose from
Simplicity of the site and variety of gifts available to choose from. Will definitely use this site again!
November 30, 2022
Reply from The Gift Loft
Thanks so much Natalie :)
Worst courier delivery service I have…
Worst courier delivery service I have ever had
November 30, 2022
Reply from The Gift Loft
Hi Kylie, sorry you had a bad experience with the couriers. It is very frustrating and upsetting when they don't get it right for us as we rely heavily on them as a small business. Thankfully these issues are few and far between but again we apologise this affected your shopping experience.
Gift to my Parents
My Parents loved their gift basket, and the whole process went smoothly on my end.
I was a little confused by the courier's notes regarding the delivery, but GiftLoft was very responsive to query, and the confusion solved itself anyway.
November 25, 2022
Reply from The Gift Loft
Thanks for your review. The courier notes can be confusing at times, we are always happy to assist with queries on these :)
Always great dealing with Karina and…
Always great dealing with Karina and tye Giftlodt team. Super helpful and flexible with gifts
November 15, 2022
Reply from The Gift Loft
Thank you!
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Reply from The Gift Loft
Thanks Dave!
Ordered from the UK and delivered on…
Ordered from the UK and delivered on time in NZ
November 7, 2022
Reply from The Gift Loft
Thanks for the review :)
I ordered this gift from South Africa
I ordered this gift from South Africa. What a pleasant experience dealing with the Giftloft. I will definitely order from them again. This gift will surely make the recipient very happy.
October 31, 2022
Reply from The Gift Loft
Thanks so much Lynne!
Birthday gift
Ordering on the website was easy as I am ordering from overseas, the information regarding the produce was great and informative
October 26, 2022
Reply from The Gift Loft
Thanks Rachel :)
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Excellent Website for Gifts
Great range of products at appropriate prices, efficient delivery, all very easy with a user-friendly website too. So pleased to have discovered giftloft!
November 2, 2022
Reply from The Gift Loft
Thanks Joanna :)
Reply from The Gift Loft
Not difficult at all Gay, thanks for the review :)
All round a winner!
Easy to book and wide range of gifts to chose from. Tracking was simple and all over a great experience. 10/10
October 22, 2022
Reply from The Gift Loft
Thanks Bridget!
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