Global-Tickets Reviews 

17,449
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

After being let down buying formula 1 tickets from another vendors months in advance these guys came to the rescue, managed to order the tickets and kept me informed of their status every step of the... See more

Company replied

Rated 1 out of 5 stars

Hello, I paid my tickets order for Weekend F1 Spa 2026 last December, and nothing has been received less than 24h before the event. At this stage I'm not sure if I'll receive my tickets. All my pla... See more

Rated 5 out of 5 stars

Hotel was great, great location. Groningen was a beautiful City. With lots of great restaurants, People. An overall fabulous experience. Only downside really was the Hotel had no Air con. Which would... See more

Company replied

Rated 5 out of 5 stars

Amazing F1 trip! Everything was perfectly organized from start to finish. A special thanks to our guide, Caressa, who was always friendly, helpful, and made the whole experience stress-free. Highly re... See more

Company replied

Company details

  1. Event Ticket Seller

Written by the company

Based on our motto ‘For the Fans’, we at Global-Tickets aim to give you the most amazing event experiences. With over 12 years of experience in ticketing & travel organization and an incredibly established network of suppliers, nothing is impossible for us. From helicopter flights to the event to VIP experiences on rooftop terraces. From travel packages including hotel, event-transfer and on-site tour guides to our very own Global-Tickets Village including modernized luxurious Glamping tents – All is set for you!

100% Ticket Garantie

Written by the company

Wir gehören zu den größten Ticketagenturen Europas und bieten unseren Kunden eine 100% Ticket Garantie für Events aus den Bereichen Sport, Musik und Entertainment.
Sichere Bezahlung
Höchstmöglicher Datenschutzstandard durch sichere SSL-Zertifikate für alle Onlinebuchungen sowie eine jährliche PCI DSS-Zertifizierung , die höchste Standards bei Kreditkartenzahlungen garantiert.
Kostenloser Ticketversand weltweit
Bei Global-Tickets erhalten Kunden weltweiten kostenlosen Ticketversand.

Kostenloser, voll versicherter Versand

Ihre Tickets sind auf dem gesamten Versandweg zu Ihnen voll versichert. Die Versicherung endet erst mit der Zustellung durch das jeweilige Versandunternehmen. Sofern Ihre Tickets postalisch versendet werden, wird die erfolgreiche Zustellung Ihrer Tickets in der jeweiligen Sendungsverfolgung des Versandunternehmens bestätigt. Die Zustellung der Tickets erfolgt gegen Unterschrift oder durch Zustellung in Ihren Briefkasten.

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

17K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 72% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(17,449)

2,500 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I am not satisfied with the check-out…

I am not satisfied with the check-out on Sunday morning, because we had to travel to Slovakia on Sunday evening and I didn't make it to the whole race because of that. I recommend either a hotel until Monday or a transfer from the circuit to the airport

September 13, 2025
Global-Tickets logo

Reply from Global-Tickets

Dear Kamila,

thank you for your feedback.

Since all information regarding the length of stay and check-out was already known before you placed your order, we unfortunately cannot understand your complaint. Of course, we will forward your feedback.

If you have any further questions or suggestions, our customer support team is always happy to assist you.

Your Global-Tickets Team

Rated 4 out of 5 stars

Btw am just following what the youtuber…

Btw am just following or hacking dls2026 says soo am not a bot

June 13, 2026
Unprompted review
Global-Tickets logo

Reply from Global-Tickets

Hello,

Thank you for your feedback.

We appreciate you sharing your message with us.

If your comment refers to a specific order or issue, please contact us directly through our official support channels.

Best regards
Your Global-Tickets Team

Rated 3 out of 5 stars

Was not happy that I never received the…

Was not happy that I never received the backpack and the item that I paid for inside of backpack

January 24, 2026
Global-Tickets logo

Reply from Global-Tickets

Hello Anthony,

Thank you for your feedback.

We are sorry to hear that you did not receive the backpack and the item you ordered with it.

Please contact us directly through our official support channels so we can review your case properly.

Best regards
Your Global-Tickets Team

Rated 5 out of 5 stars

Excited and thankful

Excited and thankful

June 13, 2026
Unprompted review
Global-Tickets logo

Reply from Global-Tickets

Hello,

Thank you for your feedback.

We are pleased to hear that you are excited and thankful.

We truly appreciate your support.

Best regards
Your Global-Tickets Team

Rated 5 out of 5 stars

Service impeccable

February 5, 2026
Global-Tickets logo

Reply from Global-Tickets

Hello Stephane,

Thank you for your feedback.

We are pleased to hear that you were satisfied with our service.
We truly appreciate your support.

Best regards
Your Global-Tickets Team

Rated 1 out of 5 stars

Not received F1 Barcelona tickets

Ordered F1 Barcelona tickets. UPS has officially reported that the package arrived empty and the contents are missing. I opened support case #313631 on june 5 and have sent several emails but have not yet received a response. The event is only a few days away, and I urgently need assistance with reinssued tickets or an alternative solution. I hope Global Tickets can contact me and help resolve this mayyer.

June 5, 2026
Unprompted review
Global-Tickets logo

Reply from Global-Tickets

Dear Vitor,

thank you for your feedback.

We are very sorry to hear that your package was damaged.

We have just reviewed your case and found that you were already able to resolve this issue with our customer support team.

We hope you enjoyed a great race weekend, and we’re always happy to help if you have any further questions.

Your Global-Tickets Team

Rated 5 out of 5 stars

Very easy process and good Informations…

Very easy process and good Informations during the whole process from payment up to the MotoGP Event!

June 7, 2026
Global-Tickets logo

Reply from Global-Tickets

Hello Gregor,

Thank you for your feedback.

We are pleased to hear that the process was easy and that you received good information throughout, from payment up to the MotoGP event.

We truly appreciate you sharing your experience with us.

Best regards
Your Global-Tickets Team

Rated 5 out of 5 stars

An Easy site to get around

An Easy site to get around, no hassle got tickets within a few minutes👍

June 7, 2026
Global-Tickets logo

Reply from Global-Tickets

Hello,

Thank you for your feedback.

We are pleased to hear that the website was easy to use and that you received your tickets within a few minutes.

We truly appreciate you sharing your experience with us.

Best regards
Your Global-Tickets Team

Rated 5 out of 5 stars

Efficient and easy

Efficient and easy

February 7, 2026
Global-Tickets logo

Reply from Global-Tickets

Hello Gianni,

Thank you for your feedback.

We are pleased to hear that the process was efficient and easy.
We truly appreciate your support.

Best regards
Your Global-Tickets Team

Rated 1 out of 5 stars

I've got wrong tickets on monaco grand…

I've got wrong tickets on monaco grand prix without any notice they gave me one of the worst tickets on the grid insted of one of the best.

June 1, 2026
Global-Tickets logo

Reply from Global-Tickets

Dear Artur,

thank you for your feedback.

We have just reviewed your case and noticed that you are already in contact with our customer support team regarding this matter. Our customer support team is, of course, available to assist you with any questions or complaints you may have.

Your Global-Tickets Team

Rated 5 out of 5 stars

Site convivial

Site convivial, clair, rapide et efficace. Expérience client parfaite! Mille merci á toute l'équipe!

May 10, 2026
Global-Tickets logo

Reply from Global-Tickets

Hello Bernadett,

Thank you for your feedback.

We are pleased to hear that you found the website user friendly, clear, quick and efficient.

We truly appreciate your kind words and are glad that you had such a positive customer experience.

Best regards
Your Global-Tickets Team

Rated 5 out of 5 stars

Thank you for the perfect cards

Thank you for the perfect cards. It was amazing! It was worth paying extra for a better place. I hope the next time I buy it the experience will be the same or even better.

May 31, 2026
Global-Tickets logo

Reply from Global-Tickets

Hello Matija,

Thank you for your feedback.

We are pleased to hear that you were satisfied with the tickets and that the experience was amazing.

We truly appreciate your trust and hope your next experience will be just as positive.

Best regards
Your Global-Tickets Team

Rated 5 out of 5 stars

Everything on time.

Everything on time.

May 21, 2026
Global-Tickets logo

Reply from Global-Tickets

Hello Luc,

Thank you for your feedback.

We are pleased to hear that everything was on time.

We truly appreciate your support.

Best regards
Your Global-Tickets Team

Rated 5 out of 5 stars

Good price

Good price, awesome and fast tickets in hand ! thank you

June 1, 2026
Global-Tickets logo

Reply from Global-Tickets

Hello Sophia,

Thank you for your feedback.

We are pleased to hear that you were satisfied with the price and received your tickets quickly.

We truly appreciate your support.

Best regards
Your Global-Tickets Team

Rated 5 out of 5 stars

Tickets arrived in good time for the…

Tickets arrived in good time for the event

December 28, 2025
Global-Tickets logo

Reply from Global-Tickets

Hello Stephens,

Thank you for your feedback.

We are pleased to hear that your tickets arrived in good time for the event.

We truly appreciate you sharing your experience with us.

Best regards
Your Global-Tickets Team

Rated 5 out of 5 stars

Global tickets and Liza delivered a great weekend!

Liza was fantastic! Our bus was over full yet she was able to still get us to the track on time. She always had a smile and a helpful attitude.. She is a very personable person and agreed asset to your organization.

Global tickets took all the headache out of attending the event at Mugello! I was very thankful for the bus transport, and all my questions answered before even, arriving at the track. It was an amazing weekend! Grazie

May 30, 2026
Unprompted review
Global-Tickets logo

Reply from Global-Tickets

Hello Philip,

Thank you for your feedback.

We are pleased to hear that Liza supported you so well and helped make the transport to the track smooth despite the busy situation.

It is also great to know that your questions were answered in advance and that your weekend at Mugello was such a positive experience.

We truly appreciate you sharing this with us.

Best regards
Your Global-Tickets Team

Rated 5 out of 5 stars

Best decision for MOTOGP.

First timers with Global-Tickets and it was the best decision using the company for the MUGELLO MOTOGP!
The two days were well organised and everything ran smoothly. Liza had everything ready for us and kept us informed at all times. Drop off & pick up points were clear and we were always greeted with a smile. Thank you Global-Tickets & Liza for a wonderful experience! I’ll certainly recommend you to others.

May 31, 2026
Unprompted review
Global-Tickets logo

Reply from Global-Tickets

Hello Marisa,

Thank you for your feedback.

We are pleased to hear that your first experience with Global-Tickets at MotoGP Mugello was so positive and that everything was well organized and ran smoothly.

It is great to know that Liza kept you informed and made the process clear and welcoming throughout the event.

We truly appreciate your recommendation.

Best regards
Your Global-Tickets Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look