Helpful guidance through the process with clear requirements and dates. But the real value is for the in-person team at your visa/citizenship appointments -- navigating these offices can be arcane and... See more
Company replied
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
I highly recommend GCS - the entire team (Aline, João, Jaime, etc.) has been there for us every step of the way to help us obtain our residency. They have provided valuable advice and insight into the... See more
Company replied
I had such a good experience with GCS & would absolutely recommend it for anyone wanting a smooth, stress free visa process. This process would have been so difficult to do without them & I am so glad... See more
Company replied
This company is amazing!! They were incredibly knowledgeable about every step of the Visa process and gave us constant guidance throughout. After years of thinking about it, we finally moved to Portug... See more
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Company details
Written by the company
Global Citizen Solutions is a global mobility firm specializing in residency and citizenship planning, alongside relocation visa solutions. We advise private clients, families, and institutions on mobility decisions across jurisdictions, helping them navigate regulatory complexity, policy change, and cross-border requirements with clarity. Our advisory work covers residency programs, citizenship pathways, and relocation visas, structured around each client’s lifestyle, financial, or institutional objectives. Some clients are preparing an international move; others are securing alternative options as part of a broader Plan B mobility strategy. Grounded in transparency and technical expertise, we take an advisory-led approach that combines legal insight, research, and operational execution. Through clear processes and dedicated guidance, we support informed mobility decisions in an increasingly complex global landscape.
Contact info
Studio 5, 119 Richmond Road, Kingston-Upon-Thames, KT2 5BX, London, United Kingdom
- +351 936 122 186
- info@globalcitizensolutions.com
- globalcitizensolutions.com
4.7
Excellent
52 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
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At first I thought that I was dealing…
At first I thought that I was dealing with a reputable company appointment times were kept, and online meetings were held. Then after the initial payment was made we have not had any communication form the company, What gives?????
April 4, 2023
Unprompted review
Reply from Global Citizen Solutions
We've diligently attempted to gather more information to address your concerns, including reaching out to Trustpilot, but unfortunately, we haven't been able to identify your case in our records. We are deeply committed to resolving such issues and regret that we have no history of this incident. If your review is genuine, it appears there may have been a lapse in communication, as we have no record of being contacted regarding this matter. We encourage you to reach out to us directly so we can promptly address and resolve any issues you're facing.
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Reply from Global Citizen Solutions
We apologize for the initial inconvenience, which was due to an unforeseen personal emergency of our sales representative. We are grateful for your understanding and flexibility in rescheduling. It was a pleasure to have a call with you a few days later. Thank you for your cooperation and understanding.
Professional and Efficient
We have worked with GCS since 2020 to apply for Portugal residency for myself, my husband and our child. We are now waiting to receive our residency card.
Our introduction and orientation took place through video conferences due to the pandemic. We were impressed with GCS’s knowledge and professionalism. They patiently provided everything we needed to know even though we had no prior experience of this kind and asked many repetitive questions. Their fees were also reasonable compared to several other agencies we had contacted.
Throughout the three+ years working with GCS, we have found them to be honest, efficient and resourceful. In addition to having their in-house legal team, they connected us with an associated law firm to process our paperwork. We were given detailed investment options (in our case equity funds or real estate) through meetings with fund managers and their excellent associated real estate company, Goldcrest. Every entity we were connected with through GCS has been very professional. Communications and responses from GCS are always prompt. We also appreciate their secure portal for clients to upload documents.
The only minor disappointment is that the application process is taking longer than we expected, but this is not GCS’s fault but is attributable to slow processing by the probably overwhelmed government agencies.
September 29, 2023
Unprompted review
Reply from Global Citizen Solutions
Thank you for taking the time to share your positive experience with us.
Not professional
All kinds of promotion on how professional, yet wastes clients time by not even practicing the basics. Call when you have a scheduled meeting. Why would anyone want to beg for basic business with large investments?
May 15, 2023
Unprompted review
Reply from Global Citizen Solutions
Mrs. Nagel,
Thank you for sharing your feedback. We apologize if your experience with us did not meet your expectations in terms of professionalism and communication.
It is important for us to clarify that we had two different representatives from our company who dedicated their time in two different pre-scheduled calls to explain the entire application process to you promptly. We strive to respect our clients' time and provide a high level of service.
Regardless of the size of your investment, we value every client and aim to provide the attention and information needed. We apologize if you felt otherwise during your interaction with us.
We appreciate your feedback as it helps us improve our services and enhance the experience for future clients.
Thank you for bringing this to our attention, and we hope to improve your experience in the future.
This is very good immigration…
This is very good immigration consultant company, one of my friend applied from here
September 26, 2022
Unprompted review
Reply from Global Citizen Solutions
It's great to know that your friend also had a successful application with us. Thank you for sharing your feedback, and we are committed to providing excellent service to you and others.
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They were very helpful.
August 1, 2022
Unprompted review
Outstanding professionalism and a very organized team!
This team has their act together. Very organized and ready to understand your needs and guide you to the best investment option for your individual goals. It is a feeling of being supported but not overwhelmed with information. The ease of scheduling and communication is much appreciated with the differing time zones as well. Thrilled to be on this journey with such a professional group.
October 7, 2020
Unprompted review
Excellent value, huge time saver!
The team were excellent at answering all of my questions about moving to Portugal in detail. It saved me hours and hours of research so it was worth every penny. Highly recommended!
September 15, 2020
Unprompted review
Superb
Superb. Excellent info given and very high quality. Extremely recommended.
September 11, 2020
Unprompted review
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