Global Door Reviews 

1,444
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 63 reviews, reviewers overwhelmingly had a great experience with this company. Many people frequently praise the intuitive online platform, beautiful product quality, and the remarkable helpfulness of the professional staff throughout their entire projects. Consumers also deeply appreciate the exceptionally smooth ordering steps, fast manufacturing times, and the very efficient installation service provided by the friendly team. However, some people mentioned frustrating delivery delays, unexpected schedule changes, and poor communication regarding exact arrival times from the courier services. A few reviewers also experienced inconvenient issues with missing components, physically damaged packages upon arrival, or minor fitting complications requiring manual adjustments to lock properly.

What people talk about most

Product

Customers had positive experiences with product, noting that the doors are extremely well made, beautiful,... See more

Service

Clients share satisfaction and positive opinions on service, highlighting an outstanding experience from... See more

Quality

Consumers find quality to be positive, consistently expressing delight with their well-made and sturdy... See more

Delivery service

People report ambiguous experiences with delivery service, reflecting mixed opinions among reviewers. Many... See more

Staff

Reviewers mention positive feedback about staff, highlighting that team members are consistently polite,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought a new composite front door with glass side and top panels. It was easy to order online but we were also able to speak to someone by phone to answer a question we had regarding thresholds. The... See more

Company replied

Rated 5 out of 5 stars

My custom made quality composite door was delivered in 2 weeks after I designed it on the easy to use global door website. The website walks you through the whole process from initial measurements... See more

Company replied

Rated 5 out of 5 stars

I purchased a lovely composite front door from Global Doors. The website was clear and easy to navigate. Ordering the dimensions was very straightforward forward and staff were also on hand to a... See more

Company replied

Rated 5 out of 5 stars

From my initial phone call to arrange my new front door to be supplied and fitted, the service was absolutely fantastic. Carla was brilliant, answered all of my many questions professionally a... See more

Company replied


Company details

  1. Door Shop
  2. Door Supplier
  3. Home Improvement Store

About Global Door

Written by the company

Global Door have been trading since 2008 in the home improvement industry, and are proud to have secured over 100,000 homes in that time.

Traditional Door Collection
Contemporary Door Collection
Cottage Door Collection
Aluminium Windows
Aluminium Bifolds Doors
Aluminium French Doors
Aluminium Sliding Patio Doors
Glazed Roofs

Our management team have over 80 years collective experience in the fenestration industry, and over the years have expanded our portfolio to offer a complete home renovation solution. We believe our continued growth and success is down to our transparent business model.

We do not employ dated sales tactics such as home sales visits or ’special offers'. We prefer to build relationships with our customers, advise the best options and deliver the the service we promise.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(1,444)

60 reviews in the last 12 months

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Rated 5 out of 5 stars

Great value

Great value, good product. User friendly design tool and delivered on time.

December 11, 2024
Global Door logo

Reply from Global Door

Hi Bill,

Thank you for taking the time to share your experience and for choosing Global Door.

From all the Global Door team we hope you have a lovely Christmas and New Year 🎄

Kind Regards

Katie

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Rated 5 out of 5 stars

Excellent service

Fantastic service. Incredibly smooth, joined-up approach from online quote through to (un-pushy) follow-up call then survey, fitting and fitting follow-up call. The individuals I spoke with (esp Carla) were friendly and helpful. The surveyors and fitters were equally helpful, professional and efficient, especially given they landed the coldest day in the year to brave the elements and fit our new door! Despite the Arctic conditions, the quality of their work did not appear to be rushed nor compromised.

Quality of door itself appears fine, aside from a small niggle that customer services advised me they would resolve if I send a video. The composite finish looks like an aesthetic upgrade on uPVC. Our upgrade to brushed aluminium handles was forgotten at the time of fitting but, as it turned out they would be only "aluminium look", I chose not to pursue this and was duly refunded. Overall the price was sensible and fairly competitive based on other quotes we'd received.

Paperwork regarding care and maintenance and evidencing the associated warranties was all emailed to me once the job was complete.

All-in-all we are very happy with this experience and our new door and how swiftly Global were able to organise for it to be fitted. We would certainly recommend this company and product.

November 27, 2024
Global Door logo

Reply from Global Door

Hi Helen,

Thank you for taking the time to share your experience and choosing Global Door.

We are delighted to have been able to assist you and to hear you are happy with the service received from the team in particular Carla.

We appreciate your recommendation and we do hope to work with you again in the future as it has been a pleasure.

From all the Global Door team we hope you have a lovely Christmas and New Year 🎄

Kind Regards

Katie

Rated 5 out of 5 stars

Great Company

Great choice of doors, very quick delivery and excellent quality. Kept me informed of progress and shipping.
Would highly recommend.

December 4, 2024
Global Door logo

Reply from Global Door

Hi Kevin,

Thank you for your recommendation and for choosing Global Door.

We hope you have a wonderful Christmas and New Year 🎄

Best Wishes

Katie

Rated 5 out of 5 stars

Excellent Service

Very good service, door and windows exactly as we ordered, the fitters were absolutely A1, did a fuss free job, little mess and cleared up what mess there was left when they'd done. Cant fault them at all.

December 5, 2024
Global Door logo

Reply from Global Door

Hi Andy,

Thank you for taking the time to share your experience and for ordering with Global Door.

We are happy to hear we have provided you with first-class service from start to finish as we aim to give this experience to all our customers.

We hope you have a wonderful Christmas and New Year 🎄

Best Wishes

Katie

Rated 5 out of 5 stars

Great door and service

Great information on website to measure your doors, double check measurements, door and side window came in to the exact measurements & it all fitted to perfection, doors delivered on the day specified, will definitely use Globle Doors again

December 4, 2024
Global Door logo

Reply from Global Door

Hi Gerard,

Thank you for taking the time to leave us a review and for ordering with Global Door.

We are thrilled we could work with you and we do hope you love your new door.

We hope you have a wonderful Christmas and New Year 🎄

Best Wishes

Katie

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Rated 5 out of 5 stars

Excellent service and delivered on…

Excellent service and delivered on time. Good quality external door. Had a small issue with a split in one of the door seals. Contacted Global doors and they had a complete new set of seals sent to me in a couple of days. Very pleased

November 25, 2024
Unprompted review
Global Door logo

Reply from Global Door

Hi Paul.

Thank you for sharing your experience and for choosing Global Door for your new door.

We are over the moon. We could support you from start to finish and hear you are pleased with your new door.

We hope you have a wonderful Christmas and New Year 🎄

Best Wishes

Katie

Rated 5 out of 5 stars

Quality Product and Great Sey

Door arrived on time and undamaged. Good quality solid door. Highly recommended.

November 25, 2024
Global Door logo

Reply from Global Door

Hi Kim,

Thank you for taking the time to share your experience and for ordering with Global Door.

We hope you have a wonderful Christmas and New Year 🎄

Best Wishes

Katie

Rated 4 out of 5 stars

Overall the experience was good.the…

Overall the experience was good.the door seems well made and looks good. The only bad part was that the door was marked on the frame. This was going to be covered by trim so was not a big issue.

November 26, 2024
Global Door logo

Reply from Global Door

Hi James,

Thank you for taking the time to leave us a review and for choosing Global.

We are pleased to hear you had a positive experience and you are satisfied with your new door.

I'm sorry to hear your frame arrived with a blemish, I can't see this has been raised with us previously. If you'd like to send in some images to our support team we'd be happy to provide further feedback on this.

We hope you have a wonderful Christmas and New Year 🎄

Best Wishes

Katie

Rated 5 out of 5 stars

Good quality doors

Good quality doors

November 26, 2024
Global Door logo

Reply from Global Door

Hi Robert,

Thank you for taking the time to share your experience and for ordering with Global Door.

We hope you have a wonderful Christmas and New Year 🎄

Best Wishes

Katie

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Rated 5 out of 5 stars

Completely stress free purchase

Completely stress free purchase from start to finish. The online configurator gives an accurate representation of the door and is easy to use. The local contractors assigned by Global Door were absolutely brilliant, and the door itself is excellent quality. Pricing was very competetive - much cheaper than the big names and even local window/door suppliers. We wouldn't hesitate to recommend Global Door - we're very happy.

November 29, 2024
Global Door logo

Reply from Global Door

Hi Tony,

Wow, thank you for taking the time to share your experience and for choosing Global Door.

We are thrilled we could provide you with a top-notch experience from start to finish and to hear you are happy with your new door!

We hope you have a wonderful Christmas and New Year 🎄

Best Wishes

Katie

Rated 5 out of 5 stars

Lovely door

Lovely door. Great price. End to end process smooth and hassle free, including booking the fitting.
Excellent fitter from Martindales,
Luton, knew his job well.
Very pleased, thank you 👍🏼.

November 15, 2024
Global Door logo

Reply from Global Door

Hi Mrs Dalley,

Thank you for taking the time to leave us a review and for choosing Global Door.

We are thrilled we could support you from start to finish with your new door.

We hope to work with you again in the future.

Kind Regards

Katie

Rated 5 out of 5 stars

The comosite door arrive on time

The comosite door arrive on time, very good quality. Fitted the door myself very easy. a little tricky adjusting the door however 5 minutes Youtube video told me how to it. Competitive Price and an all round good experiance from Global Door. I woulod recommend them /

November 21, 2024
Global Door logo

Reply from Global Door

Good afternoon,

Thank you for taking the time to share your experience and for ordering with Global Door.

We appreciate your recommendation and we are over the moon we could supply you with a quality door at a competitive price.

Kind Regards

Katie

Rated 5 out of 5 stars

Ordering the door was very…

Ordering the door was very straightforward and there were lots of options available. Communication from the company was good and the door delivered much quicker than I had thought would be possible.
I am very pleased with the appearance and quality of the door and feel the price was very reasonable.

November 15, 2024
Global Door logo

Reply from Global Door

Hi Catherine

Thank you so much for taking the time to lave us a review and for choosing Global Door.

We are thrilled to hear we could support you from start to finish with great service to assist you with your new door purchase.

Kind Regards

Katie

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Rated 5 out of 5 stars

Great service

Great service, nice sealed pack with all the bits in it. Good quality door

November 19, 2024
Global Door logo

Reply from Global Door

Hi Lloyd,

Thank you for taking the time to share your experience and for ordering with Global Door.

We appreciate your feedback and are happy to hear you are satisfied with the quality of your new door.

Kind Regards

Katie

Rated 5 out of 5 stars

Excellent service throughout the whole process…

Excellent service throughout the whole process - from me designing my door on line; then receiving the follow up contact from them straight afterwards; contact from the surveyor who came and checked what was needed for the door production and completing the fitting survey and then the fitting itself.

November 12, 2024
Global Door logo

Reply from Global Door

Hi Jan,

Thank you so much for taking the time to share your experience and for choosing Global Door.

We are thrilled we could support you from start to finish with your new door.

Thank you once again, we hope to work with you again in the near future.

Kind Regards

Katie

Rated 5 out of 5 stars

exactly what i asked for

exactly what i asked for, Great quality, quick delivery.

November 15, 2024
Global Door logo

Reply from Global Door

Hi Gary,

Thank you for taking the time to share your experience and for ordering with Global Door.

Best Wishes

Katie

Rated 5 out of 5 stars

Replacement front door

Excellent quality door easy to install with little adjustment required well happy

October 29, 2024
Global Door logo

Reply from Global Door

Hi Gordon,

Thank you for taking the time to share your experience and for choosing Global.

We're thrilled to hear the installation went well and you are happy with your new door.

Kind Regards

Katie

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Rated 5 out of 5 stars

Great quality Doors

Nice and easy website to use and navigate. Lots of options available to choose from. Very quick from ordering to delivery and no issues with the doors when delivered. Fitted by a professional and the result is great. Would recommend.

November 5, 2024
Global Door logo

Reply from Global Door

Hi Owen,

Thank you for taking the time to share your experience and for ordering with Global Door.

We are thrilled we could support you from start to finish with your new door.

Thank you for your recommendation, we hope to work with you again in the future.

Kind Regards

Katie

Rated 5 out of 5 stars

Good quality service and product.…

The door was delivered as promised and in perfect condition. It is solidly made and even my builders liked it. It is easy to install.

November 4, 2024
Global Door logo

Reply from Global Door

Hi Mee,

Thank you so much for leaving us a 5-star review and for choosing Global Door.

Kind Regards

Katie

Rated 5 out of 5 stars

Global Door - Excellent service & value

Great company, I created my door on their website, price was then given without obligation. Placed the order the week after, survey done week after that and door fitted on the date of my choice. The fitters were on time, did a great job, took away the old door and even hoovered up. Would highly recommend. Oh great price too!

November 4, 2024
Unprompted review
Global Door logo

Reply from Global Door

Hi Darren,

Thank you so much for taking the time to share your experience and for ordering with Global Door.

We are thrilled you had a great experience from start to finish and you were happy with the price provided.

Thank you for your recommendation, we hope to work with you again in the future!

Kind Regards

Katie

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