In general, Global YO’s service was good. My challenge has been the local network (Telcel). Before purchasing services from Global YO I purchased 2 plans (one for myself and one for my wife). 5g tour... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Data services are pretty good, I’ve used across India and Bali and service is fine. Calling was difficult and confusing, i regret purchasing that add on. Support team are better than most but take an... See more
Company replied
I have been using Global Yo’s eSIM cards for several years now, as I travel frequently and this allows me to stay in easy contact with my loved ones back home. I find the price–performance ratio to... See more
Company replied
I took a 3 day plan for georgia. On the 2nd day the network went and dint come back even though the plan was active. In fact the helpdesk advised that i manually select a certain network but that net... See more
Company replied
Company details
- #39 of 57 best companies in Telecommunications Service Provider
About Global YO
Written by the company
Global YO is a travel eSIM that does more than data. Get high-speed mobile data in 200+ destinations from $0.39/day, plus in-app VPN, real-cheap international calls, smart trip recommendations, and a map curated for what locals actually use. It's Real Connectivity, built for how you actually travel.
What is Global YO?
Global YO is a digital SIM (eSIM) for international travelers. Install it once, activate it when you land, and you've got data in 200+ destinations — no contracts, no roaming fees, no swapping physical SIM cards.
In V2, Global YO grew up. Beyond mobile data, every plan now includes built-in VPN, an upgraded international calling feature, AI-powered travel recommendations, and a map of the places locals actually love.
How does it work?
- Download the Global YO app from the App Store or Google Play.
- Choose a plan for your destination — local, regional, or global.
- Install your eSIM via QR code (under 60 seconds).
- Turn it on when you land. You're connected.
What's new in V2
- In-app VPN — included on every plan; unblocks WhatsApp, banking, streaming wherever you are
- YO Calls — $6 in international calling credit for $2.99; outbound calls from a temporary Global YO calling number
- Smart chat — ask in plain language, get a real recommendation back
- The new map — real ratings, walking distance, the spots locals actually love
- Bigger referrals — send a friend, get 50% of their first plan back in YOYO$
Plans available in 200+ destinations, including:
Spain · Japan · Italy · France · Mexico · Thailand · Portugal · Greece · United States · United Kingdom · Germany · Brazil · South Korea · United Arab Emirates · Vietnam · Morocco · Indonesia · Turkey · Australia · Canada — and 180 more destinations.
Why Global YO?
- Mobile data in 200+ countries from $0.39/day
- Plan durations from 1 day to multi-month
- Data-only eSIM, activates in under 60 seconds via QR code
- In-app VPN at no extra cost
- International calling credit (YO Calls)
- AI-powered travel recommendations and a curated map
- Multi-operator coverage in major destinations
- YOYO$ token rewards — earn on every plan, spend on future plans
- Plus: indie movies, watch parties, live shows, games
Who is Global YO for?
- Frequent travelers who want one app for the whole trip
- Digital nomads who need connectivity that follows them across borders
- Business travelers who need calls, data, and unblocked apps everywhere
- Anyone tired of roaming fees or fumbling with physical SIMs
FAQ
How much does it cost?
Plans start at $0.39/day. Pricing varies by destination, plan duration, and data allowance.
Can I make international calls?
Yes. YO Calls lets you make outbound international calls from a temporary Global YO calling number — $6 in credit for $2.99. Useful for hotels, restaurants, embassies, anyone not on WhatsApp. The number isn't permanent and isn't tied to your account between trips.
What are YOYO$?
YOYO$ are Global YO's in-app token. 100 YOYO$ = $1 USD. Earn on every plan and referral, spend on future plans (up to 100% off). No expiry as long as you earn at least once per calendar year.
What devices work with Global YO?
Any eSIM-capable phone. Most iPhones (XS and newer) and major Android phones (Pixel 3+, Samsung Galaxy S20+, etc.) support eSIMs. See the full compatibility list in the app.
Can I use my regular SIM at the same time?
Yes. Most modern phones support multiple SIMs simultaneously. Keep your primary line active for calls and 2FA from home, use Global YO for travel data and international calling.
Support
- In-app chat
- Help Center: FAQs
- Email: support@globalyo.com
Connect with us
- Website: www.globalyo.com
- Instagram: @globalyo_
Headquarters
749 E 135th St, Bronx, NY 10454, United States
Legal name
Yoverse Inc.
Contact info
201/202 749 E 135th St, Bronx, 10454, New York, United States
- isabel.balee@yomobile.com
- globalyo.com
4.1
Great
1K reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Global YO
💫 Hi Cengiz! Thank you so much for highlighting something we work really hard on: making the whole eSIM process simple and stress-free. 🙌 We know that when you’re traveling, the last thing you want is extra complications, so hearing that it was easy for you means the world to us. 🌍✨
At Global YO, we’re constantly improving the app so that activation feels like magic: just a couple of taps, and you’re connected. 🚀 If you ever need help or want to explore new bundles for your next destination, our ninjas are always here for you, day or night. 🥷💚
Safe travels and thank you again for trusting us — it’s customers like you who keep us motivated to keep innovating! Let’s YO! 🎉
Reply from Global YO
Hi Andrew 💚 Thank you for such a powerful compliment — being the “perfect choice for frequent travelers” is exactly what we aim for 🌍✨. We know how valuable it is to stay connected when moving constantly across borders, and we’re glad we could provide you with a seamless solution. We’ll keep working hard to maintain that reliability, affordability, and simplicity you deserve. Safe travels and Let’s YO! 🚀💖
Reply from Global YO
Kevin 🙌💚 Thank you for highlighting one of our proudest achievements: coverage in over 150 countries 🌍🎉. Global YO was created for travelers who don’t want to worry about borders or switching SIMs, and hearing that you appreciate this global reach is deeply rewarding. We’ll continue to grow our network and keep making travel connectivity simple, fast, and reliable. Safe journeys, and thank you for being part of the YO family 💕.
Worst eSIM I’ve ever used
I travel a lot and have used many different eSIM providers before, but unfortunately GlobalYo has been the worst choice I’ve made so far.
Worst eSIM I’ve ever used. Internet is so slow it’s basically useless — even WhatsApp or Instagram won’t work. Customer support ignores emails. Travelers: avoid GlobalYo!!!
It completely ruined my trip in Turkey since I couldn’t even use Google Maps.
September 1, 2025
Unprompted review
Reply from Global YO
Hi Emre,
I can clearly feel your frustration in this message, and I want to thank you for being so open about your experience. I’m truly sorry that your trip in Turkey was affected — not being able to use basic tools like Google Maps or WhatsApp while traveling can be extremely stressful. 💔
We’ve listened closely to feedback like yours and have already made key changes: our unlimited plans are now more transparent, and we’ve strengthened partnerships in Turkey to improve speeds and stability. On top of that, we’ve restructured our support process to make sure travelers receive quick, personalized help instead of feeling ignored.
Your voice helps us grow, and I’d love to personally assist you. Could you please write to me directly at ricardo.mendez@yomobile.com? I’ll look into your case and do everything I can to make things right. Thank you again for sharing your experience and giving us the chance to improve. 💚
Reply from Global YO
Hi Haidar 🙌💚 Thank you for trusting Global YO during your time in Poland! It’s wonderful to hear that you could rely on our service there. Coverage and consistency are things we keep improving, country by country, so that no matter where your journey takes you, you can feel confident staying connected 🌍✨. Your feedback encourages us to keep pushing forward — thank you for sharing it!
Reply from Global YO
Hi Alexander 🌟💚 Wow, “smoothest experience ever” is the best compliment we could receive! 🙌 We know that traveling can already be stressful, and the last thing you should worry about is staying connected. That’s why our Ninjas designed the app and activation process to be fast, reliable, and worry-free. Hearing that it worked so well for you is exactly what motivates us to keep improving 💫. Thank you for trusting us on your journey, and we’ll keep working to make every Global YO experience just as seamless. Let’s YO! 🦄
Reply from Global YO
Hi Kiki 💚 Thank you so much for sharing your thoughts with us! Knowing that you found the process easy and the prices excellent makes our whole team smile 🙌✨. At Global YO, we’ve worked hard to keep things transparent — what you see is what you get, without hidden fees or complicated steps. Your feedback reassures us that we’re staying true to that mission 🌍. We’ll keep innovating so every trip you take feels smooth and affordable. Safe travels and Let’s YO! 🚀💖
Reply from Global YO
Anton, wow — thank you! 💫 It means so much to us that you not only appreciated our service but also took the time to highlight our Ninjas. Having Max and the rest of the team recognized for their dedication makes us proud, because behind the tech there are humans who truly care 🫶. At Global YO, we believe great service is more than just data — it’s about feeling supported wherever you are in the world 🌍. We’ll make sure Max sees your shout-out, it will make his day! 🚀
They are the best eSIM global provider
They are the best global eSIM . The best price for package and they have excellent customer service
August 26, 2025
Unprompted review
Reply from Global YO
Hola Edward, 🇲🇽💚
¡Qué alegría leer tu reseña! Nos emociona mucho saber que Ninja Ana pudo ayudarte con esa rapidez y dedicación que nos caracteriza. Que hayas podido activar tu eSIM en minutos y disfrutar de cobertura estable en todo México es exactamente lo que queremos que vivan todos nuestros usuarios.
Además, nos da gusto que notes la diferencia en costos frente al roaming tradicional. Nuestra misión siempre ha sido hacer la conectividad accesible y sin complicaciones, y comentarios como el tuyo nos confirman que vamos por buen camino.
Gracias por confiar en nosotros y por destacar el valor de nuestra atención al cliente — es el corazón de YO. 💚✨
Con aprecio,
Ricardo Méndez – Customer Service Manager
Thank you Ninja Marya!
Ninja Marya absolutely saved me when I ran into an issue with my eSIM while traveling abroad! She went above and beyond to help, and did it while being friendly and communicative! I appreciate that Global YO has people like her, it makes me want to stay as a customer
August 24, 2025
Unprompted review
Reply from Global YO
Hi Mark, 🙌💚
Your words about Ninja Marya made our day! 🌟 She truly embodies what we want YO to stand for — not just solving a technical issue, but making sure you feel cared for every step of the way. Traveling abroad can be stressful enough, and knowing she turned that moment into a positive experience makes us so proud of her.
It means so much that her dedication inspired you to stay with YO. That’s exactly why we call our team Ninjas — fast, skilled, and always by your side when you need them most. Thank you for sharing this story with the community, because it shows the heart behind the technology.
We’ll keep striving to make every journey smooth, affordable, and supported with the same warmth Marya showed you. 💚✈️
With gratitude,
Ricardo Méndez – Customer Service Manager
it's a scam website with fake reviews…
it's a scam website with fake reviews online avoid at all costs.
Update: I finally got my money back after contacting the owner here. I think giving money back is good start to improve, but they really need to start with removing the AI as a customer support.
August 23, 2025
Unprompted review
Reply from Global YO
Hu, thank you for sharing your experience — I want to take a moment to respond openly and constructively 💬. Feedback like yours has been very important in shaping how Global YO has evolved. Over the past year, we’ve made significant changes: we’ve tightened review verification to ensure authenticity, and we’ve simplified our eSIM activation flow to reduce errors or confusion. We know trust is everything in this industry, and we’re determined to earn it from every single customer. I’d love the chance to look at your case personally and show you how things have improved. Please reach out to me at ricardo.mendez@yomobile.com, and I’ll make sure you receive clear answers and the service you deserve. 💚
Service is exactly as advertised
Service is exactly as advertised: simple, fast, affordable. Keep it up.
August 22, 2025
Reply from Global YO
🌟 Kane, thank you for putting into words exactly what we strive for! Simple, fast, and affordable may sound like buzzwords, but they’re the three pillars we designed Global YO around. To hear from you that we’ve managed to deliver all three makes our team — from the engineers building the app to the Ninjas supporting you every day — feel incredibly proud. We know travelers don’t want endless steps or complicated setups, they just want reliable internet that “just works.” Your feedback confirms we’re on the right path, and we’ll keep improving so that each time you use YO, it feels even smoother and more effortless. Thanks for being part of this journey with us 💚✈️.
Love it 😊 great communication with…
Love it 😊 great communication with agents always ready to answer and and working Esim the best
June 30, 2025
Reply from Global YO
Morales, reading your words put a huge smile on our faces! 💚 We’re so happy to know that not only did your eSIM work smoothly, but that our team was there whenever you needed support. That’s exactly the Global YO spirit: technology that just works, backed by humans who care. 🚀✨ Thanks for trusting us — we’ll keep making your journeys simpler and more connected! 🌍💫
Reply from Global YO
✨ Hi Aquilinek! Sometimes simplicity says it best — great internet and easy to use is exactly what Global YO is all about. We designed the service to be stress-free so you can focus on enjoying your travels without worrying about connectivity. Thanks for sharing your experience, it means the world to us! 🌍💙
Great internet and easy to use
August 13, 2025
Reply from Global YO
✨ Hi Aquilinek! Sometimes simplicity says it best — great internet and easy to use is exactly what Global YO is all about. We designed the service to be stress-free so you can focus on enjoying your travels without worrying about connectivity. Thanks for sharing your experience, it means the world to us! 🌍💙
Special thanks to Ninja Max for sorting…
Special thanks to Ninja Max for sorting out my roaming esim issues and giving me a free courtesy esim for my next visit
Really appreciated
August 17, 2025
Unprompted review
Reply from Global YO
Hi Aftab! 🌟
Reading your words honestly made my day! I’m so glad that Ninja Max could step in and get your roaming eSIM sorted out smoothly, and that you felt cared for with the courtesy eSIM for your next trip 🙌. At Global YO, we always want to go beyond just fixing a technical issue — our goal is to make sure you feel supported, valued, and ready to travel with peace of mind ✈️💚.
Your experience is exactly what we want for every customer: quick solutions, personal care, and a little something extra to show our appreciation. Thank you for trusting us not just once, but for your future adventures too. Feedback like yours keeps us motivated to keep improving and surprising our community with even more ways to enjoy worry-free connectivity 🌍✨.
If you ever need help again, or if you just want to share how your next trip goes with Global YO, don’t hesitate to reach out. We’ll be right here to back you up every step of the way.
Safe travels, and thanks again for letting us be part of your journey! 🚀💙
Faultless - Top marks!
I use Global Yo a lot and it’s always so simple and easy to setup. Being able to activate the sim without having to use the QR code is a real help. Price is good and service is consistent. Top marks!!
August 13, 2025
Reply from Global YO
Hey Martin! 😊
We truly appreciate you taking the time to share your feedback. It means the world to us to hear that you not only use Global YO regularly, but that it consistently delivers the simplicity, reliability, and great pricing you’ve come to expect. 🌟
We designed the no-QR activation feature specifically to make things even easier for our frequent travelers, so knowing it has been a real help for you is incredibly rewarding for our team. 👏
Your loyalty inspires us to keep improving, adding new features, and making sure our service continues to meet your needs no matter where your travels take you. Thank you for trusting Global YO trip after trip — we’re here to keep you connected every step of the way. 🌍💚
Easy to purchase and install esim
Easy to purchase and install esim. No issues and it worked great during our trip.
August 11, 2025
Reply from Global YO
Hey Jorge! 🌟
Thank you so much for sharing your experience! We’re thrilled to hear that purchasing and installing your eSIM was quick and easy, and even happier that everything worked perfectly during your trip 🚀🌍. That’s exactly the experience we strive to provide for every traveler who trusts Global YO to keep them connected.
We know how important it is to have reliable service when you’re abroad, and your feedback lets us know we’re on the right track. We’re constantly listening to our customers to make improvements so the process stays seamless, from purchase to activation to your final day of travel. 🌟
Wherever your next adventure takes you, we’ll be here to make sure you stay connected without hassle. Until then — safe travels and thank you for being part of the Global YO family! 💚
Reply from Global YO
Serhat! 😎🌟 Wow, ten thumbs up in a row? That’s the kind of energy that makes our day! We’re thrilled you’re enjoying Global YO and hope every trip you take with us is just as smooth and satisfying. If you ever have suggestions or features you’d like to see, we’re all ears. Until then, keep exploring and Let’s YO! 🌍✨
Worst experience ever
Worst experience ever. Bought 4 eSIMs non of them work. Used eSIMs before with them and regular it doesn’t work. I suggest to stay away from them. You buy a eSIM with no service. And the worst customer experience I have ever had. Currently trying to get a refund but these scammers don’t respond.
August 10, 2025
Unprompted review
Reply from Global YO
Hi Igor, thanks for taking the time to write your feedback. I can imagine how frustrating it must have been to get multiple eSIMs and not have them work as expected. While we’ve upgraded our systems and streamlined our setup process based on customer feedback, it’s clear we didn’t meet our standards here. I want to personally dig into your case, verify each activation attempt, and help you either get the service working or process the refund you’re seeking. Please contact me directly at ricardo.mendez@yomobile.com — I’ll make sure you’re taken care of without further delay. 💚
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