Globehunters Reviews 6,654

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 1,496 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their exceptional helpfulness, patience, and professional demeanor, making the booking process smooth and stress-free. Many people highlight the outstanding customer service, noting that agents go above and beyond to find the best deals and options, often saving them money. The service is consistently described as excellent, with reviewers appreciating the efficiency, clear communication, and personalized attention received. However, some customers were dissatisfied with the pricing, mentioning that advertised low prices on websites were often significantly higher when they called to book, leading to frustration and a feeling of being misled. A few people also reported issues with ignored emails and unacceptable service when trying to change flights, indicating a lack of responsiveness in certain situations.

What people talk about most

Staff

Consumers report positive experiences with staff, highlighting their helpfulness, patience, and... See more

Booking process

Users describe positive interactions with the booking process, often highlighting the exceptional service and... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting agents' helpfulness,... See more

Service

People report positive experiences with service, often highlighting the exceptional and wonderful booking... See more

Price

Reviewers mention positive feedback about price, with many customers reporting that agents helped them secure... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Grace was incredibly helpful (and patient!!) helping us book our flights to Brisbane she went through a few options with us and did her absolutely best to get us the best deal. She gave us a new opti... See more

Company replied

Rated 5 out of 5 stars

Grace was incredibly helpful (and patient!!) helping us book our flights to Thailand - she went through so many different date options with us and did her absolutely best to get us the best price. We... See more

Company replied

Rated 5 out of 5 stars

Deepak was incredibly helpful—and exceptionally patient—while assisting us with booking our flights to Hyderabad. He carefully walked us through multiple date options, price etc. We took up quite a... See more

Company replied

Rated 5 out of 5 stars

Dhami has been very helpful to us through all of our booking process. He is very helpful and goes above and beyond, he is an excellent customer service specialist. I have recommended him to my frien... See more

Company replied


Company details

  1. Travel Aggregator
  2. Flights Search Site

Information provided by various external sources

Globehunters offers competitively priced flights, holidays, hotels, tours & car rental anywhere in the world. Our specialities include: Worldwide flights at the lowest prices from the UK to the USA, Middle East, Far East, India, Australia, New Zealand and more. Some of our most popular flight destinations are Orlando, Dubai and New York. We are ATOL Protected and member of IATA . Globehunters Ltd is registered in England No. 07098753 Visit us at www.globehunters.com.


Contact info

4.8

Excellent

TrustScore 5 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 87% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Excellent service by Austin took a…

Excellent service by Austin took a while from my side but very patient all good very pleased very polite and helpful

March 27, 2026
Unprompted review
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Reply from Globehunters

Thank you very much for your feedback. We are happy to hear that you had a great customer service experience and we will give our compliments to our team. We wish you a safe flight! Much love, the Globehunters team!

Rated 5 out of 5 stars

Very helpful

Spencer was very helpful. Took time to search different routes for my trip to New Zealand in order to find the right flights for me.

March 26, 2026
Unprompted review
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Reply from Globehunters

We appreciate your feedback! It's fantastic to know you enjoyed our customer service. Your compliments will be shared with the team. Wishing you a smooth and safe flight! With love, the Globehunters team.

Rated 5 out of 5 stars

Recently booked direct flights to Tokyo…

Recently booked direct flights to Tokyo with Austin. He offered us the best price for business class where in others were higher.

March 24, 2026
Unprompted review
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Reply from Globehunters

Thank you for sharing your experience! We're thrilled to hear you had a great interaction with our team. Have a safe and pleasant journey! Much love, the Globehunters team.

Rated 4 out of 5 stars

Grace was most helpful an even arranged…

Grace was most helpful an even arranged to sort out seats on our flight. I would recommend their services and thought the price paid was fair.

March 23, 2026
Unprompted review
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Reply from Globehunters

Thank you for the 4 stars rating. It was a pleasure assisting you, and we look forward to being a part of your future travel plans. Safe flight!

Rated 5 out of 5 stars

I’ve used Morgan before

I’ve used Morgan before, and each time his service has been very good. He is incredibly professional, reliable, and attentive to detail, making the whole booking process smooth and stress-free.

His knowledge about the cost effective Airlines to use and travel dates was equally good, and he made sure that everything was tailored to my needs. Communication is good, and I always feel confident that everything is taken care of.

I wouldn’t hesitate to recommend him to anyone looking for a trustworthy and efficient travel agent, and I will definitely continue using their services in the future.

March 26, 2026
Unprompted review
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Reply from Globehunters

We sincerely appreciate your positive feedback and are delighted to learn that you had an exceptional customer service experience. We will certainly pass along your compliments to our dedicated team. Wishing you a safe and pleasant journey! With warm regards, the Globehunters team.

Rated 5 out of 5 stars

Great experience

Efficient, quick and easy to make booking with them. Will use you again. X

March 25, 2026
Unprompted review
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Reply from Globehunters

Thank you for the 5 stars rating. It was a pleasure assisting you, and we look forward to being a part of your future travel plans. Safe flight!

Rated 5 out of 5 stars

Hi Globe Hunters team,

Hi Globe Hunters team,

I just wanted to share my appreciation for the excellent service I received. The price you offered for my itinerary was very good, and the whole payment process was smooth and easy. I received my e‑ticket quickly after making the payment, which was really impressive.

Thank you to the whole Globe Hunters team for your great work, especially Sasha Barrington for the support.

March 21, 2026
Unprompted review
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Reply from Globehunters

Thank you very much for your feedback. We are happy to hear that you had a great customer service experience and we will give our compliments to our team. We wish you a safe flight! Much love, the Globehunters team!

Rated 5 out of 5 stars

Sasha was great on the phone

Sasha was great on the phone. Went through everything perfectly and was a great help!

March 25, 2026
Unprompted review
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Reply from Globehunters

Thank you for sharing your experience! We're thrilled to hear you had a great interaction with our team. Have a safe and pleasant journey! Much love, the Globehunters team.

Rated 5 out of 5 stars

Sasha Barrington has provided with me an amazing 5 star service…

Sasha Barrington has been amazing from start to finish, she really put the time and effort into helping me find the perfect flight and time for my convenience. So so happy with the service she has provided me with, absolute 5 ⭐️!!!!

March 25, 2026
Unprompted review
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Reply from Globehunters

We greatly appreciate your kind feedback! It's wonderful to hear that our customer service met your expectations. We'll make sure our team knows about your positive experience. Wishing you a smooth and enjoyable flight! Best, the Globehunters team!

Rated 5 out of 5 stars

I confirm my ticket with alex

I confirm my ticket with alex, since I book with him good customer service thanks.

March 24, 2026
Unprompted review
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Reply from Globehunters

We're so grateful for the 5 stars! It was a pleasure assisting you, and we're excited to be part of your next adventures. Safe travels!

Rated 5 out of 5 stars

Grace was incredibly helpful

Grace was incredibly helpful (and patient!!) helping us book our flights to Thailand - she went through so many different date options with us and did her absolutely best to get us the best price. We took up a lot of her time today and she didn't once make us feel rushed. She monitored the flight prices after we hung up so we could discuss as a family and called us when she noticed a sudden increase. We are very happy with the service we received and would definitely recommend Grace at Globehunters to friends.

March 24, 2026
Unprompted review
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Reply from Globehunters

Thank you for your kind words! We're overjoyed to hear that your experience with our customer service was excellent. We'll be sure to relay your compliments to our team. Wishing you a smooth and safe journey! With gratitude, the Globehunters team!

Rated 1 out of 5 stars

This is a very unreliable agent

This is a very unreliable agent. I strongly advise everyone to avoid using their services.
I purchased a ticket with rescheduling insurance, but when I needed to change my flight, they completely ignored my emails. I also tried contacting them multiple times via phone, but received no response at all.
This level of service is unacceptable and extremely frustrating.

March 23, 2026
Unprompted review
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Reply from Globehunters

Thank you for sharing your experience. We’re truly sorry to hear about the inconvenience you faced. Your feedback highlights some serious issues that need to be addressed. Please do give us the opportunity to serve you again in the future, and we'll work to ensure a smoother experience.

Rated 4 out of 5 stars

Again booked with globe hunters and get…

Again booked with globe hunters and get the best price from my agent Lloyd will recommend every one to book with them

March 20, 2026
Unprompted review
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Reply from Globehunters

Thank you for sharing your experience! We're thrilled to hear you had a great interaction with our team. Have a safe and pleasant journey! Much love, the Globehunters team.

Rated 5 out of 5 stars

Thanks for Sasha

Thanks for Sasha, very helpful.

March 21, 2026
Unprompted review
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Reply from Globehunters

We're thrilled to hear you had a positive experience with us! Thank you for your lovely feedback. Have a safe and smooth journey! Much love, the Globehunters team.

Rated 5 out of 5 stars

Had to find an alternative route to…

Had to find an alternative route to Australia due to the current conflict in the Middle East. I found Globehunters through Kayak and Alice was great. She checked different options on different dates and managed to get us sorted very quickly and booked for a decent price. Thank you

March 20, 2026
Unprompted review
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Reply from Globehunters

Your kind words mean a lot to us. It was our pleasure assisting you, and we're grateful for the opportunity to be of service. Wishing you smooth travels ahead and looking forward to welcoming you back soon!

Rated 5 out of 5 stars

Excellent response and service

I dealt with Morgan and he was excellent - persistent at gettign me what i wanted and followed up very well. He handled the changes i wanted without flinching, got me alternatives, and when there a better price, he pushed the team to match it.
Excellent service.

March 20, 2026
Unprompted review
Globehunters logo

Reply from Globehunters

Thank you very much for your feedback. We are happy to hear that you had a great customer service experience and we will give our compliments to our team. We wish you a safe flight! Much love, the Globehunters team!

Rated 5 out of 5 stars

Matched the advertised price for the…

Matched the advertised price for the flight. Took a while to get the e-ticket but it was delivered same day.
Had a follow up call from Sasha the following day about entering loyalty membership and for meal preferences. Sasha listened and wasn’t pushy.

March 16, 2026
Unprompted review
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Reply from Globehunters

We appreciate your positive feedback and are thrilled to have met your expectations. It was a pleasure assisting you, and we're eager to continue providing excellent service for your future travels. Wishing you a safe and pleasant journey!

Rated 5 out of 5 stars

I had my flight booking with…

I had my flight booking with globehunters - Ethan helped me get good fare and good airline. He always available whenever need it.

March 17, 2026
Unprompted review
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Reply from Globehunters

Thank you so much for your lovely feedback! We're overjoyed to hear you had a great time with our service. Wishing you a safe and happy flight! With love, the Globehunters team.

Rated 4 out of 5 stars

I am so happy with the Morgan help

I am so happy with the Morgan help

March 19, 2026
Unprompted review
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Reply from Globehunters

Thank you for your positive feedback on our customer service. It was a pleasure assisting you, and we look forward to being a part of your future travel plans. Safe flight!

Rated 1 out of 5 stars

Bait and switch

I saw flights advertised at around £1,000 per person and tried to book them on two separate days. Each time, I was redirected to an error message telling me to call instead. It felt like the low price was only there to capture my details and push me into speaking with a sales agent.
When I finally did speak to a representative, I was told the real price was over £1,500 per person. When I expressed how misleading this felt, I received a one‑word, dismissive reply and no attempt to help or explain.
If you’re using comparison websites, be cautious - the cheap fares appear to be a tactic to redirect you to their own site and upsell. I’d avoid this company based on my experience.

March 18, 2026
Unprompted review
Globehunters logo

Reply from Globehunters

We’re sorry to hear about your experience and truly regret the frustration caused.
In this case, the original fare was no longer available, and we offered an alternative with Qatar Airways at the best possible rate, which you chose not to proceed with. We understand this was disappointing.
Please be assured there was no intention to mislead, and we sincerely apologize for any inconvenience. We hope to provide you with a better experience in the future.
Kind regards, the GH team!

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