First of all page is poorly translated (finnish). I received 1 month box as a gift. After I made an accont, there was 3 items in shopping cart and system wanted me to add payment method. Finally I... See more
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See what reviewers are saying
Small testproducts you can get for free from almost anywhere, not worth the money. Also even if you order the one month package, you will have an active order going on, where they will charge you auto... See more
Company replied
I have only had good experience with glossybox. The shipping is not the fastest, but it always arrives and the products are high quality and worth plenty more than the box itself. The site is easy to... See more
Company replied
Very easy ordering process, thank you for that. BUT. I would've given 5 stars, if there would be information about cancelling the subscription on the order page for easy access. Customers are not stup... See more
Company replied
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Hard to find the monthly stuff
July 14, 2024
Reply from Glossybox Finland
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Jane
Reply from Glossybox Finland
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Reply from Glossybox Finland
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Jane
very unclear terms of the order
very unclear terms of the order. Only after ordering I saw that it was continious order that need to be cancelled 1 month in advance
April 25, 2024
Reply from Glossybox Finland
Hello,
Thank you for taking the time to leave your review.
I am sorry that you have faced this confusion. I have investigated your issue and sent a message to your account, please see this when possible.
I look forward to resolving this for you.
Kind regards,
Liam
Buying was easy and the black box I…
Buying was easy and the black box I orderd too is definitely worth it. Looking forward to see my first new glossybox and compare it to Goodiebox.
January 12, 2024
Reply from Glossybox Finland
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Young people really like Glossybox.
I really like glossybox.
I give the products to my young and adult grandchildren.
November 20, 2023
Reply from Glossybox Finland
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Easy to order. It was easy to make my first order and…
It was easy to make my first order and I liked that that all the information was in finnish.
October 15, 2023
Reply from Glossybox Finland
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Reply from Glossybox Finland
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Jane
The benefits were marked really leading…
The benefits were marked really leading and weren’t clear what type of description you need to get them and even though I’m a member I don’t get the discounted price for the advent calendar
October 6, 2023
Reply from Glossybox Finland
Hi Salla,
Thank you for leaving your review.
I am sorry to hear that you have had an issue with the discount on your item. I have investigated this further and contacted you via your account. Please log into your account at your convenience to receive my message.
I look forward to getting this resolved.
Kind Regards,
Ben
I hope i get my free box
August 30, 2023
Reply from Glossybox Finland
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
I registered in order to be able to…
I had problem to order the advent calendar 2023 (got message it was out of stock). When I notified ”GlossyBox” about it I received advice how to manage the order. Excellent service! Thank you.
August 30, 2023
Reply from Glossybox Finland
Hello Anne,
Thank you for leaving your review.
I am sorry to hear that you have had an issue with placing your order and have sent you a message to your online account with a further update on this. Please log into your account at your convenience to receive my message.
Regards,
Leah
Ordering the advent calendar did not…
Ordering the advent calendar did not work with the price you had informed (now suddenly it works). When asking about that from your customer service, they wanted me to be more specific about my question... Not very supportive and that was waste of time.
August 29, 2023
Reply from Glossybox Finland
Hello Teija,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Kayleigh
Reply from Glossybox Finland
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Reply from Glossybox Finland
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Reply from Glossybox Finland
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Service is great
Service is great, worker Kolo is super helpful. Solved my question fast.
April 14, 2023
Unprompted review
Reply from Glossybox Finland
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Fast, good service. Quality products
Very high quality products and always every product is useful and liked.
Fast service and fast delivery.
April 11, 2023
Reply from Glossybox Finland
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
First of all page is poorly translated…
First of all page is poorly translated (finnish).
I received 1 month box as a gift. After I made an accont, there was 3 items in shopping cart and system wanted me to add payment method. Finally I succeed making my order, but i took more than 20minutes. I had to empty my cart several times, before my order matched with my gift card and system accepted sent the order without credit card number.
April 8, 2023
Reply from Glossybox Finland
Hello Lina,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Liam
I placed an order but they cancelled it…
I placed an order but they cancelled it and deleted my account. An extremely unpleasant experience and a ruined mood.
A little update: In addition to all my problems with this online shop, I never got a refund for a cancelled order.
April 5, 2023
Reply from Glossybox Finland
Hello Alisa,
Thank you for your review.
I am very sorry to hear of the issues encountered with your account and I do appreciate your frustrations. Taking a look at your account, I can see that this matter has now been resolved, as the relevant team have contacted you in regards to this.
Kind regards,
Stephen
It is always the same thing
It is always the same thing, the webpage doesn’t work. Why do I need to sign in to my customer account so many times and I still don’t get the discount. This sucks!
March 30, 2023
Reply from Glossybox Finland
Hello Miia,
Thank you for taking the time to leave your review.
I am sorry that your discount has not applied, I have investigated your issue and sent a message to your account, please see this when possible.
I look forward to resolving this for you.
Kind regards,
Liam
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