First of all page is poorly translated (finnish). I received 1 month box as a gift. After I made an accont, there was 3 items in shopping cart and system wanted me to add payment method. Finally I... See more
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See what reviewers are saying
Small testproducts you can get for free from almost anywhere, not worth the money. Also even if you order the one month package, you will have an active order going on, where they will charge you auto... See more
Company replied
I have only had good experience with glossybox. The shipping is not the fastest, but it always arrives and the products are high quality and worth plenty more than the box itself. The site is easy to... See more
Company replied
Very easy ordering process, thank you for that. BUT. I would've given 5 stars, if there would be information about cancelling the subscription on the order page for easy access. Customers are not stup... See more
Company replied
People also looked at
Easy, fast and what i wanted
Ordering was easy, delivery fast and items were usable for me. So good all In all.
October 23, 2021
Reply from Glossybox Finland
Thank you for the 5 star review.
I am so pleased to hear this and we look forward to your next order.
Cheers,
Matt
There were a promise about eyeshadow..
There were a promise about eyeshadow palette - but when Ireceived my box, there were no palette. I'm a little disappointed.
October 16, 2021
Reply from Glossybox Finland
Hi Sanna,
Thank you for this review.
The LA Splash palette is only for new subscribers who use the code BEAUTY20 at checkout. Unfortunately, I can see you have used a different discount code on your order, which is why you have not received the palette :)
If you will have anything that you will need any help with in the future, please do not hesitate to contact our customer service team through your online account and we will help you.
Have a lovely day.
Glossybox.fi Feedback team
Reply from Glossybox Finland
Hello
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Kayleigh
Good products and reasonable prices.
October 14, 2021
Unprompted review
Reply from Glossybox Finland
Hello
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Kayleigh
Suosittelen! (Would recommend!)
Tosi helppoa liittyä jäseneksi ja erittäin edullinen. En malta odottaa näitä toimituksia!
(Very easy to join and super affordable. Can't wait for the deliveries!)
October 2, 2021
Reply from Glossybox Finland
Kiitos kun jaoit kokemuksesi, on aina mukava saada palautetta uskollisilta asiakkailtamme.
Kiitämme ajastasi ja toivotamme sinulle mukavaa päivänjatkoa.
Ystävällisin terveisin,
Glossybox Asiakaspalvelu
At first I struggled how to find answers…
At first I struggled how to find answers to my questions in website. But when i found everything went great.
September 30, 2021
Reply from Glossybox Finland
Hi,
Thank you for this review!
If you will have anything that you will need any help with, please do not hesitate to contact our customer service team through your online account and we will help you with all the answers you need.
Have a lovely day.
Glossybox Feedback team
Easy to use site
Easy to use site, everything was really clear and informative. Looking forward to my first box.
September 26, 2021
Reply from Glossybox Finland
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Sue
They will send you another box ...
They will send you another box even with one month subscription, if you do not cancel one month before the delivery of next box. A little misleading I'd say.
September 17, 2021
Reply from Glossybox Finland
Hi Suzy,
Thank you for this review.
We have a one month cancellation notice period. We attempt to be as clear as possible about this, and it has been stated on our site :)
If you will have anything that you will need any help with in the future, please do not hesitate to contact our customer service team through your online account and we will help you.
Have a lovely day.
Feedback team
I didnt get into glossy lounge
I didnt get into glossy lounge. Then i got a link from Glossybox, which works. I dont know why this website dont regonize that i have active member.
September 15, 2021
Reply from Glossybox Finland
Hi Tiina,
Thank you for this review.
The issue has now been resolved, and we can see you have successfully ordered the calendar :)
If you will have anything that you will need any help with in the future, please do not hesitate to contact our customer service team through your online account and we will help you.
Have a lovely day.
Feedback team
Translations (from English to Finnish I…
Translations (from English to Finnish I assume) on the website sometimes confuse me. Good prices, easy to order.
September 14, 2021
Reply from Glossybox Finland
Hi Sanna,
Thank you for this review.
If you have anything on your mind, we would kindly ask you to get in touch with our team so we can assist you with this :)
Have a lovely day.
Feedback team
Ordering products
I ordered new Advent-calender. I always find it very easy to visit and order from this page.
September 14, 2021
Reply from Glossybox Finland
Hi Saila,
We are really happy to see read this feedback from you and thank you for this review.
If you will have anything that you will need any help within the future, please do not hesitate to contact our customer service team through your online account and we will help you.
Have a lovely day.
Feedback team
Everything works great 😀
September 14, 2021
Reply from Glossybox Finland
Hi Helena,
We are really happy to see read this feedback from you and thank you for this review.
If you will have anything that you will need any help within the future, please do not hesitate to contact our customer service team through your online account and we will help you.
Have a lovely day.
Feedback team
I really enjoy to be suprised every…
I really enjoy to be suprised every month
by different products to try out. I love Glossy Box 🥳
September 13, 2021
Reply from Glossybox Finland
Hi Agnieszka,
We are really happy to see read this feedback from you and thank you for this review.
If you will have anything that you will need any help within the future, please do not hesitate to contact our customer service team through your online account and we will help you.
Have a lovely day.
Feedback team
High quality products without lifting a…
High quality products without lifting a finger.
September 7, 2021
Reply from Glossybox Finland
Hi Helena,
We are really happy to see read this feedback from you and thank you for this review.
If you will have anything that you will need any help within the future, please do not hesitate to contact our customer service team through your online account and we will help you.
Have a lovely day.
Feedback team
Address input
address fields for address information are not set in the Finnish way, my address looks. my address information is displayed in a strange way. i remember having problems with Posti before just because of this. They had my package but didn´t inform me...
August 29, 2021
Reply from Glossybox Finland
Hi Virva,
We are happy to see read this feedback from you and thank you for this review.
Unfortunately, our address input will be in a British style, however this has been completely compatible with Posti for all of our customers.
If you need any further assistance with your delivery details, please do not hesitate to contact our customer service team through your online account and we will help you.
Have a lovely day.
Glossybox.fi Feedback team
I liked the August Box really much
I liked the August Box really much. I'll use all other products except the cleasing gel. The product isn't right for my skin type.
August 25, 2021
Reply from Glossybox Finland
Hi,
Cheers for leaving your 4* review!
This is what I love to hear regarding your buying experience.
Have a good day,
Feedback team
Reply from Glossybox Finland
Hi,
Cheers for leaving your 5 star review!
This is what I love to hear regarding your buying experience.
Have a good day,
Feedback team
Everything works and the goodies in the…
Everything works and the goodies in the box were awesome
August 22, 2021
Reply from Glossybox Finland
Hi,
Cheers for leaving your 5 star review!
This is what I love to hear regarding your buying experience.
Have a good day,
Feedback team
its second time for me to buy glossybox
August 16, 2021
Reply from Glossybox Finland
Hello
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Kayleigh
Had an issue with package delivery
Had an issue with package delivery. Assistant Krista was kind and very helpful.
April 26, 2021
Unprompted review
Reply from Glossybox Finland
Hello
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Kayleigh
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