First of all page is poorly translated (finnish). I received 1 month box as a gift. After I made an accont, there was 3 items in shopping cart and system wanted me to add payment method. Finally I... See more
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See what reviewers are saying
Small testproducts you can get for free from almost anywhere, not worth the money. Also even if you order the one month package, you will have an active order going on, where they will charge you auto... See more
Company replied
I have only had good experience with glossybox. The shipping is not the fastest, but it always arrives and the products are high quality and worth plenty more than the box itself. The site is easy to... See more
Company replied
Very easy ordering process, thank you for that. BUT. I would've given 5 stars, if there would be information about cancelling the subscription on the order page for easy access. Customers are not stup... See more
Company replied
People also looked at
I have only had good experience with…
I have only had good experience with glossybox. The shipping is not the fastest, but it always arrives and the products are high quality and worth plenty more than the box itself. The site is easy to navigate and the terms and conditions are clearly written out.
October 7, 2022
Reply from Glossybox Finland
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care and have a lovely day.
Kind Regards,
Jane
Webshop shows wrong pricing repeatedly
Webshop gives incorrect pricing and charges more for the order than promised. Webshop refused to show the correct price for the item I tried to buy. Instead it showed the more expesive price no matter refreshing/ waiting/ retrying/ contacting the service via messages… At the same time the webshop shows my on-going order (which is required for the reduced price) registered as active. Resulting having to pay more than the offered price on the page and email campagn. This makes it difficult to trust the service, and given the chance to buy the item elsewhere I would have.
September 26, 2022
Reply from Glossybox Finland
Hi,
I am sorry to hear of this issue.
I do want to assist and get this issue resolved and I am confident I can.
Please can you sign into your account to view the message I have just sent you?
I will be able to get this sorted.
Kind Regards,
Stephen
Some problem in finding the coupons…
Some problem in finding the coupons that are working, but overall very good!
July 25, 2022
Unprompted review
Reply from Glossybox Finland
Hello,
Thank you for taking the time to write a review! We're happy to hear that you were satisfied with our service.
If you need more information in the future, please feel free to contact our customer service team from your online account.
We wish you a wonderful day!
Quite many discount codes
Quite many discount codes, which made it hard to understand which ones were still available. Otherwise the purchase was made easy.
July 20, 2022
Reply from Glossybox Finland
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Sue
Reply from Glossybox Finland
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Charlotte
Reply from Glossybox Finland
Hi Anni,
We are really happy to see read this feedback from you and thank you for this review.
If you will have anything that you will need any help within the future, please do not hesitate to contact our customer service team through your online account and we will help you.
Have a lovely day.
Feedback team
Not worth the time
Not worth the time. Customer service not quite what you would expect.
April 6, 2022
Reply from Glossybox Finland
Hei,
Kiitos kokemuksesi jakamisesta. Ikävä kuulla tästä asiasta. Koska emme näe tilausnumeroasi, emme valitettavasti voi tutkia asiaa.
Ryhdymme kaikkiin toimenpiteisiin välttääksemme tällaisia tilanteita ja autamme sinua mielellämme lisää kyselyssäsi, jos otat meihin yhteyttä käyttäjätilisi tai sosiaalisen median kautta.
Ystävällisin terveisin,
Glossy box Asiakaspalvelutiimi.
Webshop and mobile device
Webshop is not very good when you use mobile phone. Otherwise ok
April 6, 2022
Reply from Glossybox Finland
Hei,
Olemme todella iloisia nähdessämme tämän palautteen sinulta ja kiitämme tästä arvostelusta.
Jos tarvitset apua tulevaisuudessa, ota rohkeasti yhteyttä asiakaspalvelutiimiimme käyttäjätilisi kautta ja me autamme sinua.
Mukavaa päivänjatkoa.
Palautetiimi
Minus for small sizes...
April 2, 2022
Reply from Glossybox Finland
Hi Jaana,
Thank you for taking the time to leave your review.
We value and appreciate your comments. We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Kind regards,
Nicola
Reply from Glossybox Finland
Hi SK,
We are really happy to see read this feedback from you and thank you for this review.
If you will have anything that you will need any help within the future, please do not hesitate to contact our customer service team through your online account and we will help you.
Have a lovely day.
Omaer
Feedback team
Reply from Glossybox Finland
Hello
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Kayleigh
Reply from Glossybox Finland
Hello,
Thank you for taking the time to write a review! We're happy to hear that you were satisfied with our service.
If you need more information in the future, please feel free to contact our customer service team from your online account.
We wish you a wonderful day
First time a bit problematiikka but i…
First time a bit problematiikka but i got it now.
March 20, 2022
Reply from Glossybox Finland
Hello
Thank you for taking the time to leave your review.
We value and appreciate your comments. We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Kayleigh
Nice offer and easy to order! :)
Ordering Glossy Box was made very easy and there was even very good offer; good for me! :)
March 19, 2022
Reply from Glossybox Finland
Hello
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Kayleigh
I have oily mixed skin so I do have a…
I have oily mixed skin so I do have a lot of that natural glow. At times I feel like the sheer glowy products are way too many. Also most of the lip sticks i have gotten are too dry. I ordered Löwenberg box however as I read they are also good fir the skin.
March 17, 2022
Reply from Glossybox Finland
Hello,
Thank you for taking the time to write a review! We're happy to hear that you were satisfied with our service.
If you need more information in the future, please feel free to contact our customer service team from your online account.
We wish you a wonderful day,
GLOSSYBOX Customer Service Team.
Products not were what I expected...and…
Products not were what I expected...and delivery was very very late.
March 14, 2022
Reply from Glossybox Finland
Hello Mai-Schenai,
Thank you for sharing your experience. I am sorry to hear about this, due to GDPR rules we are not able to share information about your order, this is to protect your privacy.
We take all measures to avoid these situations from happening and we will be happy to help you further with your query if you contact us through your online account or our social platforms.
Kind regards,
GLOSSYBOX Customer Service Team
Reply from Glossybox Finland
Hello Maria,
Thank you for taking the time to write a review! We're happy to hear that you were satisfied with our service.
If you need more information in the future, please feel free to contact our customer service team from your online account.
We wish you a wonderful day,
GLOSSYBOX Customer Service Team
Typing errors on Finnish website
Typing errors on Finnish website. Otherwise seems good!
March 4, 2022
Reply from Glossybox Finland
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Charlotte
It would be awesome to have more…
It would be awesome to have more payment choices like Apple Pay..
March 3, 2022
Reply from Glossybox Finland
Hello,
Thank you for taking the time to leave your review, we value and appreciate your comments.
We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.
Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.
Kind regards,
Charlotte
Perfect luxury for everyday
Perfect luxury for everyday. Give your self a suprice and luxury every month with low budget and special prices.
March 1, 2022
Reply from Glossybox Finland
Hello,
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Sue
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