Incredible service. Ordered two sets of lights, one on back order to be dispatched 8th December. Whole order ended up being dispatched earlier than advised which was a welcome surprise, but when the o... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
'The one, the only' & 'original' GLOW COMPANY - Often copied, never bettered. The Glow Company (est. 2002) are dedicated in offering innovative, practical & fun products that glow, flash, shine or glow in the dark coupled with great service. We aim to constantly provide new products based on various forms of current & new technology including chemicaluminescence, photoluminescence, & electroluminescence. We offer a widening range of glow products to members of the public & also wholesale glow novelties to the events, fundraising & party markets. Our customers include Warner Brothers 'Charlie & the Chocolate Factory', BBC, ITV, Hatrick Productions, Endemol (Big Brother etc) Universities, Schools & PTA's to name a few.
Unit 3 Faraday Close, DN11 8RU, Doncaster, United Kingdom
Replied to 82% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Lovely lights,bought for myself and mum,a lovely warm glow,it takes 3 AA batteries so bought a supply in as il be using them over xmas and poss beyond...would recommend.
Excellent service from start to finish and the festoon lights are excellent value
And the delivery is super fast 👍
It was hard to find this size candle so I was so pleased when I found these. Good price and quick delivery
The item was just as described. A pretty little skirt which any little girl would love, and the lights make it just that little bit more different! Very pleased
The service was superb would recommend my delivery came ,would not charge emailed the company was sent a replacement the next day even before I sent the first delivery back ,100%
Excellent product, reasonably priced….speedy delivery. Would buy again.
Such a fantasic company. Super-fast turnaround, high quality and fairly-priced products. I've used them three times now. It's just before Christmas and I have my parcel two days after placing my order.
The items on here are really lovely and great quality. I'm very impressed that The Glow Company specifically caters to different sensory needs.
My order arrived really quickly and was very good value.
Great online shop. Fab website, easy to navigate. Brilliant products. Purchased Xmas tree lights. Like them so much going to buy another set! Great delivery service too!
This red pillar advent candle is an ideal size and being red, is perfect to use in the run up to Christmas.
It was a reasonable price. The seller contact was excellent, and the candle was received sooner than expected.
Excellent product this sqiggy ball helps with my hand injury. I love it.
Easy to order from website, free quick delivery. Would order from here again.
I bought the 50 Multicolour Flowers Vintage Christmas Tree Lights. I had some original ones from the 1980s, but it has got too expensive and difficult to find replacement bulbs. I was very pleased to find these LED vintage look ones at the Glow Company.
First of all, the service was great. Under the item's listing it said the stock hadn't reach the Glow Company yet, so I was expecting a delay. In spite of this they upgrade my order to express shipping, so I didn't have to wait long at all.
And now I have the lights and they are in place, they're great. They really look the part - convincingly old fashioned - and the shades capture the coloured lights and make it sparkle. I'm very happy with them.
Very helpfull staff, quality products at a good price.

Reply from The Glow Company

Reply from The Glow Company
The solar lights purchased at Christmas time are useless . I wouldn't recommend these if you want festive cheer in the winter - stick to plug in's or battery operation . Big disappointment .

Reply from The Glow Company
Very quick delivery, perfect candles and at half the price we found them elsewhere. Will definitely use this company again

Reply from The Glow Company
Website easy to use
lights connected to my existing lights no problem and great value for money

Reply from The Glow Company
The item was late in being delivered and smaller than expected but very pretty.
The fact that the bulb holder for my Salt Lamp was partly broken so I made a phone call.
Your sales lady was very helpful given the hundreds of lamps that you sell.
Within a couple of days a new one arrived appropriately packaged and it was perfect.
Also I was so pleased with the Rainbow Mood Lamp I ordered at the same time.
Recommend your company love your Company Name too

Reply from The Glow Company
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.