Glowingflames Reviews 10

TrustScore 4.5 out of 5

4.4

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Company details

  1. Fireplace Store

Written by the company

We offer a wide range of stoves, fire places and essential accessories with Free Delivery on all purchases to Mainland UK


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

10 reviews

5-star
4-star
3-star
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1-star

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Rated 5 out of 5 stars

Fastest delivery and best price

One of the only, if not the only place that had what we wanted in stock with no delays when everyone else said 8-10 weeks. Price was the best we found too. Customer service was very fast and responsive and helped us when we had an unforeseen emergency the night before delivery.

November 11, 2025
Unprompted review
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Reply from Glowingflames

Glad it all worked out, Matt. Reach out if you ever need anything else. Warm regards!

Rated 5 out of 5 stars

Great Products & Support

Website was great to use.. I placed my order and was contacted regarding what day suited best for the delivery.. whilst noting this, realised I may of ordered the wrong item.. a quick e-mail to support and they held the order from going out.. confirm what I needed and then sent the order.. all really easy and no stress.. Fireplace arrived and was really well packed on a pallet.. Looks great and will be using Glowingflames once we get to the other rooms/fireplaces.

October 7, 2025
Unprompted review
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Reply from Glowingflames

It’s great to hear the fireplace looks the part.

We’ll be more than happy to help when you’re ready for the other rooms.

Thanks again for choosing Glowing Flames.

Rated 5 out of 5 stars

Superb

Superb! Item arrived as advertised and customer service was great

Thank you glowing flames !!

February 10, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing quality

I’ve just purchased the Grey Opus Multi-fuel Stove and I love it, looks amazing and really high quality!

February 9, 2022
Unprompted review
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Rated 4 out of 5 stars

Perfect inset gas fire

Perfect inset gas fire.

I love my new gas fire. The high efficiency slimline Glasson in chrome looks fantastic in my front room and warms the whole downstairs. Very happy, highly recommend

January 17, 2022
Unprompted review
Rated 5 out of 5 stars

Great product Opus Trio

Great product Opus Trio

I love my new Opus Trip stove. Glowing Flames delivered to me within 4 days. Using the interest free payment option was very quick and easy

January 17, 2022
Unprompted review
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Rated 5 out of 5 stars

Excellent customer service.

Excellent customer service.
I purchased the Woolly Mammoth 8 with the leg extensions. I had a number of questions and Glowing Flames customer service team was available on the phone to talk me through my purchase.

January 17, 2022
Unprompted review

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