Excellent customer service! I messed up the delivery date and sheelagh was so kind about it and efficient changing things for me so quickly. I even got a video of the arrangement before it went out... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Written by the company

Upper Salthill 137, Galway, Ireland
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 77% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
What made my experience great is that I forgot to check the box for delivery and GoDutch emailed me to make sure that this was correct as I had ordered flowers to be delivered to the same house previously. I'm grateful because I couldn't collect the lovely bouquet from their shop and would have been disappointed if the flowers weren't delivered on time as a birthday gift.
While there was no issue with the flowers, the order was not delivered until 19.50 on mothers day. Numerous phone calls and emails unanswered. In addition, a plain yellow balloon was included as opposed to the superior mothers day balloon as shown on the website and order confirmation. Disappointing given the order was placed over a week in advance with a significant delivery charge included.

Reply from Go Dutch Flowers
I would advise everyone not to deal with this business in Galway.
After completely messing up my mothers day order and flowers not received, they now no longer answer the telephone or emails to customer service about refunds. Appalling. Do not do business with them.

Reply from Go Dutch Flowers
Perfect delivery on Mother's Day, and lovely flowers delivered. Same great experience each time we order from Go Dutch! Thank you!!

Reply from Go Dutch Flowers
I ordered a bouquet of flowers for Mother’s Day to be delivered to my house as I am away for work. I received confirmation of delivery but the flowers have yet to be delivered. I have received no communication from this company apart from automated emails stating that my flowers are on the way . I am extremely disappointed by this lack of communication and service from Go Dutch and will not be doing any business with them in future.

Reply from Go Dutch Flowers
Avoid this business. Not my first time dealing with them but they always fail to deliver quality service. Charge premium prices and do not live up to this. I ordered two bouquets of flowers for my mother and mother in law for Mother’s Day and they arrived during the night when Mother’s Day was over or very early the next day. The flowers were just left at the door no one informed my mom they were there. Completely missed Mother’s Day. They then would not answer the phone and the flowers delivered were not as nice at all as those photographed on the website. They were 90 euro I expected premium flowers. Not to mention I paid 5 euro for delivery down the road from the shop as I was not around to collect the flowers myself. As I said not my first time dealing with them but it will be the last. Do not waste your money on this company they are shocking bad

Reply from Go Dutch Flowers
Excellent customer service. Lovely touch with the video clip of my order, which was very helpful as I was ordering from Australia for my mum back home in Ireland. Perfect delivery also. Would highly recommend Go Dutch Flowers.

Reply from Go Dutch Flowers
Fantastic service, beautiful flowers and a video sent also as they were being delivered to a friend - a lovely touch!

Reply from Go Dutch Flowers
Its so easy to order from Canada from this site - Amazing!

Reply from Go Dutch Flowers
The bouquet was really very nice but the delivery not in the morning,as asked.

Reply from Go Dutch Flowers
Brilliant service! Prompt reply and super quick delivery. Constantly in touch updating me where my flowers were and even including photos of the bouquet! Would highly recommend!

Reply from Go Dutch Flowers
Quality of the arrangement & friendliness of staff on the phone, especially when a problem occurred

Reply from Go Dutch Flowers

Reply from Go Dutch Flowers

Reply from Go Dutch Flowers
I ordered the custom bouquet for my Mother and was delighted with it. The video is a lovely touch.
Have used this company a few times and they have never disappointed

Reply from Go Dutch Flowers
Very good service and the flowers are always beautiful.

Reply from Go Dutch Flowers
Top quality service with a lovely personal touch. Highly recommend.

Reply from Go Dutch Flowers
Ordered wreaths from the Galway store on a Monday and both hand delivered the next day as requested. Beautiful vibrant colours & meticulously assembled. The videos were also a welcome surprise too that I could share with my US relative. Prompt, reliable, high quality products & keenly priced. You won’t be disappointed.

Reply from Go Dutch Flowers
Very quick and efficient delivery of flowers. A beautiful bouquet

Reply from Go Dutch Flowers
Although I reside in the United States, a charming village nestled in northwest Clare, where my grandmother grew up, holds a special place in my heart. It’s a place I visit only a few times a year, and during these visits, I’ve had the privilege of meeting some truly remarkable individuals. Recently, one of these wonderful people experienced a profound loss. At the recommendation of a friend, I promptly reached out to Go Dutch Flowers, and they were more than accommodating. They promptly delivered a beautiful bouquet on the very day I placed my order. To top it off, they even sent me a video of the bouquet before the delivery, ensuring that I was completely satisfied with their work and service.

Reply from Go Dutch Flowers
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.