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Goandfind Reviews 

1,295
•
TrustScore 3.5 out of 5

3.6

Telecommunications Service Provider
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Review summary

Created with AI, based on recent reviews

Looking at 767 reviews, most reviewers were somewhat happy with their experience overall. Many customers found the application and its user interface to be straightforward and easy to navigate. People appreciated the quickness and helpfulness of the service provided, with some finding it very effective. However, some customers also noted significant dissatisfaction concerning unexpected charges and difficulty canceling subscriptions. Many people reported money being deducted without clear approval or adequate notification for recurring payments. Additionally, some reviewers were unhappy that the service did not deliver the expected results, such as locating items, or felt pressured to leave reviews before using the product.

What people talk about most

User experience

Users describe ambiguous interactions with the user experience, with many finding it brilliant, easy to use,... See more

Product

Customers had ambiguous experiences with the product, with some finding it effective for locating their... See more

Payment

Reviewers express significant dissatisfaction with the payment process, frequently reporting unexpected... See more

Service

Reviewers highlight ambiguous aspects of service, with some customers finding it fast, effective, and helpful... See more

Application

Consumers find the app to be ambiguous, with many reviewers praising it as "good" or "great" and expressing... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good and comprehensive well displayed it was unbelievable probably the best I have come across thank you so much

Company details

  1. Telecommunications Service Provider
  2. Cell Phone Accessory Store
  3. Cell Phone Store

Contact info

3.6

Average

TrustScore 3.5 out of 5

1K reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

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3.6

All reviews

(1,295)

1,293 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
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Rated 1 out of 5 stars

If I could give this company zero I…

If I could give this company zero I would.
The service did not work and didn’t find my husbands missing phone.

The 50p fee and then charging £39 the next day is not clear and screams of a subscription scam. This type of company should not be allowed to exsist. I’ve asked for my money back but they won’t give it to me.

It’s a disgusting way to be business. Do not use!!!! Do not pay any attention to the good reviews.

July 3, 2026
Unprompted review
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Rated 1 out of 5 stars

Terrible service

I paid 50p for what was advertised as 24-hour access. Without clearly notifying me, I was then enrolled into a monthly subscription costing £39. I was not aware that I had been signed up for a recurring subscription, and no adequate notification was provided before the payment was taken.

When I contacted the company to explain the situation and request a refund, they refused to refund the £39 charge. I believe this is unfair, as I only intended to purchase the 24-hour access and did not knowingly agree to an ongoing monthly subscription.

June 29, 2026
Unprompted review
Rated 1 out of 5 stars

Do not use this site!!!

Do not use this site!!!! It is a scam and does not locate your phone. Charging $70 within 24 hours of entering lost phone details. No location provided.

June 27, 2026
Unprompted review

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