Goboony Reviews 8,627

My first time of booking with Goboony. I requested my first choice and it was accepted.

Thanx for ur nonsense reply...its really simple.
I have emails to prove that the full amount was paid on 7/10. As ur own rules state, NO bookings can be made until an account has been verified. I paid on 7/10 but have emails dated 8/10 and 9/10 telling me that my account was not and could not be verified without further identification.
I explained that I was unable to supply ANYMORE ID and so didn't believe that I had an account, even tho I'd already paid after being told that my account WAS verified somehow.
I was refunded £150 deposit but they kept £486.
Can I upload emails on here???

I have proof by email and u still bs everyone.
I want my money muppets x

And silence...Where's ur office again? X

Booking was very easy after we found the perfect van only 8 miles from where we live after so many choices! Unfortunately though we had to cancel our trip and the cancellation process was very easy, swift and fair given the flexible cancellation fee. The deposit was repaid within 3 days.
When we are able to travel again we would definitely use Goboony.

We booked a motor home a couple of months back to hire for next weekend and received an email this week saying they double booked us and we can’t have it until the following day which eats into a third of our break so is no use to us. Now we have a pitch booked with our friends and nothing to stay in.

Very easy to navigate website. Excellent choice of camper vans.

Easy to use with a great choice and options available.

Great booking experience, will use again

Had trouble making payment. I sent an email 3 days ago about it and still hav't heard back.

I had a fantastic experience, Eric did everything possible to help me make some changes - Eric, thank you - You are the best .
You have made our Boomtown trip perfect .
Ryan

We’ve used Gobooney for years now and administratively, they seem pretty slick. We’ve never encountered a problem with them. However, I’d have a few points I would raised.

It would be so much easier, and especially transparent, if the they advertised the true and total price of hiring a Campervan. Something promoted at one price escalates as soon as you start the booking process. I’m not saying it’s unfair or wrong, just that it would be nice to know.

I also think the photo’s of vehicles should be kept up to date - obviously, the photo’s need to be attractive but many do not tell the entire story. The vans suffer the wear and tear that anything would over time so often their conditions is to be expected but again, it’s about transparency.

All that said, we’ve rented probably 5 or 6, different vans over the years… never had a problem and the owners have always been very helpful and upfront.

Having booked, paid and had my booking confirmed it was cancelled by the person renting it due to it being listed on another site. We’d booked flights to Scotland for this trip and Goboony support centre is not following their T&C’s to support me. Exercise caution with booking and it being confirmed until you’ve spoken with the person renting. Really disappointing and unreliable experience.

The Goboony platform is very easy and intuitive to use. The motorhome owner was very friendly and responded quickly to messages. The whole booking process was simple and smooth. Highly recommended.

Booking process very straightforward, just lacking a little clarity on the insurance costs and options.

Ease of use - it is a five star experience!

Easy website to use with a good range of vehicles and tons of information. The people hiring responded quickly and in detail. Thoroughly recommend them.

There were many more campers available on Goboony than other platforms. It would be so much easier for hirers trying to make a selection if there was more consistency to the info provided for each van. eg overall dimensions, bed size, etc

very useful platform and has many options, assists you very quickly. I recommend to anyone who wants to rent a camper.