The actual website was OK but the search came up with vans that were not available for my dates as well as available vans which was frustrating. A number of requests were never replied to but two we... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We’ve used Gobooney for years now and administratively, they seem pretty slick. We’ve never encountered a problem with them. However, I’d have a few points I would raised. It would be so mu... See more
App is good, grwat selection of campers on offer. A gripe with usability is theres no way of limiting your search to areas that are reachable, so if you added a filter with radius of 50miles, 100 mile... See more
Booking was very easy after we found the perfect van only 8 miles from where we live after so many choices! Unfortunately though we had to cancel our trip and the cancellation process was very easy,... See more
Company details
Written by the company
Hiring a campervan? With Goboony you’re at the right place. ✅ Biggest range of campervans in Europe. ✅ Easy booking online. ✅ Share the Freedom
Contact info
Lange Viestraat 2b, 3511 BK, Utrecht, Netherlands
- support@goboony.com
- goboony.com
4.2
Great
9K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 59% of negative reviews
Typically replies within 1 month
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Very useful for camper rentals
very useful platform and has many options, assists you very quickly. I recommend to anyone who wants to rent a camper.
March 11, 2026
The home i hired cancelled on me with…
The home i hired cancelled on me with no recompense
Gobonny are happy to have cancellation fees for me, the client yet none when they cancel on me!
Not fair!
Not a good experience!
March 10, 2026
Reply from Goboony
I'm so sorry to hear that. That's frustrating indeed. I'm happy to see you found an alternative vehicle for your trip. I really hope you'll have an unforgettable time!
So easy to use and helpful plenty of…
So easy to use and helpful plenty of information get a reply straight away and keeping you updated along the way
March 10, 2026
The app was easy to use
The app was easy to use and you can filter in the amenities you want the vehicle to have. The only thing I would like to see is a map of where all the filtered vehicles are located on one map and not having to look at each vehicle location individually as this was important to our itinerary. A bit like Booking .com that shows you all the hotels that you have filtered in a particular resort. I had to list each vehicle on paper as to where it was located so I could assess the most convenient location.
March 8, 2026
The process sucks you in with low prices, then when you have shared all your details, the price doubles.
The booking web site presents options and hire costs. You select a potential van, then you have to provide all of your personal information and, what felt like a begging letter to hire the van, all based on the initial price. When you receive a response the next day, suddenly the invoice is more than double the previous quotation. Goboony looks cheaper than the main campervan locations but it isn't!
Update to Goboony reply dated 16/03/26
Your reply does not address the excessive data collection prior to seeing the offer price. Equally does not address the fact that £400 for 5 days of hire seems excessive and overall your costs are above van hire through a conventional main hire company.
March 1, 2026
Unprompted review
Reply from Goboony
Hi Barry,
Thank you for taking the time to share your feedback, and I'm sorry to hear your experience left you feeling misled.
I'd like to clarify how our pricing works. The price displayed on our website is a 'from' price; it reflects the base hire cost before personal details are taken into account. The final price is influenced by a number of individual factors, including your personal details for insurance purposes, any add-ons you may select, and whether you opt for rental cover or not. These variables differ from person to person, which is why we're unable to display a single fixed price upfront.
Importantly, the full and final price is always clearly presented to you before you confirm your booking. Nothing is charged without your explicit agreement at that stage.
I hope this offers some clarity. Please know that we're continually looking for ways to improve our user experience, so this will be passed on to the appropriate team.
Thanks again
Team Goboony
Site was easy to navigate .
March 2, 2026
Good range of vans
The actual website was OK but the search came up with vans that were not available for my dates as well as available vans which was frustrating.
A number of requests were never replied to but two were very prompt and I was able to book a van for July.
March 1, 2026
Fast easy to use
March 2, 2026
easy!
easy enough to book and communicate with the owner of the van. am happy to say it was a good experience.
February 22, 2026
A great platform to book a camper with
A great platform to book a camper with. Easy to complete and guides you through the process. Highly recommend.
April 5, 2025
The whole process of finding
The whole process of finding, securing and payment was smooth and clear. Good communication, easy to understand terms and conditions. Highly recommend.
August 16, 2025
Made renting our van for the first time…
Made renting our van for the first time very easy. Very responsive to queries we had. Made the insurance easy and offered advice when needed.
February 23, 2026
Lots of choice
Lots of choice, reasonable rental prices and great communication from the vehicle owners.
February 23, 2026
Great website for camper van hire
Great website for camper van hire. Simple instructions, easy to follow guidelines. Space for plenty photographs, and great portal for messaging.
February 20, 2026
Response time to booking enquiries were excellent
First enquiry to a hirer was disappointing as I had chosen to view vehicles that are pet friendly, when I enquired about making a booking the response was no pets, would it not be less time consuming just to state that and not “please enquire”.
Second enquiry to a different hirer was answered within an hour and my booking accepted, excellent response time.
February 18, 2026
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