Goboony Reviews 8,647

Easy process

A great platform to book a camper with. Easy to complete and guides you through the process. Highly recommend.

The whole process of finding, securing and payment was smooth and clear. Good communication, easy to understand terms and conditions. Highly recommend.

Made renting our van for the first time very easy. Very responsive to queries we had. Made the insurance easy and offered advice when needed.

Lots of choice, reasonable rental prices and great communication from the vehicle owners.

Great website for camper van hire. Simple instructions, easy to follow guidelines. Space for plenty photographs, and great portal for messaging.

First enquiry to a hirer was disappointing as I had chosen to view vehicles that are pet friendly, when I enquired about making a booking the response was no pets, would it not be less time consuming just to state that and not “please enquire”.
Second enquiry to a different hirer was answered within an hour and my booking accepted, excellent response time.

I paid £1,105 directly to Goboony for a campervan hire that turned out to be not fit for purpose, forcing me to cancel the trip. Goboony told me to seek a refund directly from the van owner, despite my contract being with them.

The owner refunded £639, but Goboony kept £446 and then stopped responding to my emails. I was left out of pocket and without any meaningful customer support.

Very disappointing experience, be aware that if something goes wrong, you may be left to resolve it yourself.

Tried to book a last minute motorhome from the Thursday to be leaving on the Sunday. So much stress waiting for the ID check to be approved. It didn’t happen (site says 24hrs) and we left 48hrs later (in the Tuesday) having hung around hoping to get hold of goboony in the Monday, but no response despite them saying they’ll get back to you within the hour. Tip: see if you can find the same motorhome advertised on another site. We did this for a second choice vehicle and it was cheaper and organised within minutes. Lost so much of my life (and the poor motorhome’s owner’s!) trying to organise this getaway, on this blooming site. Not for last minute bookings and have been warned by owners hard in general to get hold of, so don’t hold much faith in the support should anything happen on the road.

Very easy to organise

Found the mobile app and website user friendly, and was easy to find friendly providers.

What a great idea! This was so simple to organise.

Super easy, precise and quick with responses from Goboony.

I definitely do not recommend using this company as their support is none existent! Last year I tried to book a campervan through them. The people who owned the campervan said because my booking was a year away they thought it was too early to book. We agreed that I would book it 8 months out from my trip but when I went back to try and book it, they ghosted me. So upsetting as I had trouble booking something else. I complained to Goboony that really didn't care. They didn't even contact the couple who own the campervan! What is the point of going through this company if they can't resolve any problems.

So so easy! Thank you!

The third time I’ve used Goboony and I have no negative issues to report. A very efficient and easy way to hire a motorhome.

I live in Canada, and I feel that may have affected my experience, and when reaching out to 'support' there was often radio silence - it was hard not being able to speak directly to someone, and the FAQ's were not helpful.
It came down to the wire for me being able to get my accepted booking confirmed, and found the whole thing very stressful and painful.
That being said, in the last few hours I did get a couple of prompt email replies, and turn around on the fix.

Searching for a particular Camper Van and Dealing with the owner were all great experiences.

The price is misleading and only shows when you pay the deposit.
I cancelled straight away and they still took £125 off me absolutely disgusting

Very easy to sort out and book

As this was the first time we’d thought about hiring a motor home we were a little apprehensive on where to start. GoBoony made the whole process so easy and we’re looking forward to 1st trip over Easter.