Easy to deal with! Exceptional service, very solution focused and would happily go through them again should I need to purchase another vehicle.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Te Oka was an amazing specialist who helped us organise a plan. He listened to us and helped guide us with better alternative options. Previous conversations we've had with other specialist they didn'... See more
Company replied
CSR Te Oka Offered one off deal @ 50% only valid for 2 weeks from today ending on the 28/02/25 due 2 looking into my account. Love his customer service listening skills was on point especially go... See more
Company replied
Te Oka explained to me 3 options I am able to select to help me with my overdue account as I have been struggling since paying for my warrant of fitness & registration. A huge total of over $1400 to c... See more
Company replied
Company details
About Go Car Finance
Written by the company
We’re not your average car finance company (but we are a car finance company)
We’re specialists in getting you into the car you need - and making sure you stay in it. The way we do it? It’s more than our flexible finance - it’s our wraparound support packages that look after you, your finances, and your car. Once you’ve got your wheels, we’re by your side (and on your side) to make sure things stay on track.
Contact info
Level 4/414 Khyber Pass Road, Newmarket, Auckland 1023, 1023, Auckland, New Zealand
- 0800462277
- info@gocar.co.nz
- gocar.co.nz
The manner of response from a few…
The manner of response from a few workers were helpful to move forward. High interest, yet have amazing connections to people who can help in financial hardship

Reply from Go Car Finance
Selena was very helpful and…
Selena was very helpful and understanding she spoke clearly and got me what i wanted and after my call was only 3min or maybe less i waited longer to be answered than talking to Selena about what i wanted. So Thank you Selena hope you have a wonderful day 🥰

Reply from Go Car Finance
The woman I spoke to today I have…
The woman I spoke to today I have forgotten her name but she has been a real big help so to that lady thank you for your understanding and help the best ever customer service I've gotten so far

Reply from Go Car Finance
The empathy & understanding of the…
The empathy & understanding of the agent Darren.

Reply from Go Car Finance
Aron was who i spoke to on the phone he…
Aron was who i spoke to on the phone he got me all the details I needed very friendly and solve my issue in just seconds

Reply from Go Car Finance
CSR Te Oka Offered one off deal @ 50%…
CSR Te Oka Offered one off deal @ 50% only valid for 2 weeks from today ending on the 28/02/25 due 2 looking into my account.
Love his customer service listening skills was on point especially going out of his way 2 help me out 🙏 so much need more CSR like u o4 a2

Reply from Go Car Finance
Aron was such and understanding person…
Aron was such and understanding person and easy to talk to, I give him 5 stars if there were more he’d get them all, hopefully I get to deal with him ever time I need assistance, therefore he deserves a pay rise 😌

Reply from Go Car Finance
Thank you for the good advice and…
Thank you for the good advice and service Edward 😊

Reply from Go Car Finance
Aaron Fialho, you’re a great human being.
Aaron Fialho made me feel welcomed, heard and appreciated in terms of how easy he was to talk to and arranging my payments to help out in times of hardship.
5 star because he didn’t sound robotic and didn’t have robotic responses. He was compassionate and understanding and I felt like understood where I was coming from. Thank you my man, I wish him nothing but the best and luck in his future endeavours.

Reply from Go Car Finance
Aaron was great to deal with however a…
Aaron was great to deal with however a little annoying that a year later the finance companies name is still not off my car. Hoping it is sorted today.

Reply from Go Car Finance
Thank you for your friendly and kindly…
Thank you for your friendly and kindly customer service.

Reply from Go Car Finance
Very good help and good service keep up a good work
Very good service, and helpful keep up a good work .

Reply from Go Car Finance
Te oka ✨
Te oka ✨
I wanted to take a moment to express my heartfelt gratitude for your exceptional support in helping me navigate my overdue loan situation. Your ability to listen, empathize, and assist without judgment truly embodies the values of Go Car Finance . I greatly appreciate the way you helped us reach an agreement that alleviated my financial concerns. Your patience and understanding made a significant difference during this challenging time, and I cannot thank you enough for your kindness and professionalism. Once again, thank you for your invaluable assistance. Your support has not only provided me with relief but also restored my confidence in managing my finances.
Warm regards,
Tyler & Family 🤍

Reply from Go Car Finance
Company is very good and helpful thank…
Company is very good and helpful thank you gocar

Reply from Go Car Finance
Aaron was very helpful and patient…
Aaron was very helpful and patient awesome customer service Thankyou

Reply from Go Car Finance
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







