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GOFO Netherlands Reviews 

6,025
TrustScore 3.5 out of 5

3.6

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Rated 5 out of 5 stars

Excellent service! My order arrived quickly and everything was exactly as described. The communication was clear, and the whole process was smooth. I would definitely recommend GOFO Netherlands and w... See more

Company replied

Rated 4 out of 5 stars

Half the items in the delivery seem to be missing Update: second package was delivered two days later. No indication from seller there was two packages. This seems like a seller issue, not a GoFo... See more

Company replied

Rated 5 out of 5 stars

I am always satisfied with GOFO's service. The fast and consistent flow of information is excellent.👌🏻✌🏻 Ik ben altijd tevreden over de service van GOFO. De snelle en constante informatiestroom... See more

Company replied

Rated 1 out of 5 stars

Unfortunately your tracking system is not very punctual I couldn't stay home all day waiting for you to come. and I was not at home at the time of delivery. And the person threw the package behind th... See more

Company replied

Company details

  1. Courier Service
  2. Courier and Delivery Service
  3. e-Commerce Solution Provider
  4. Logistics Service

Written by the company

GOFO, opgericht in de Verenigde Staten in 2023, is een technologisch gedreven logistiek netwerk voor de last-mile dat handelaren en consumenten in de VS, Frankrijk, Nederland en Italië bedient. Gedreven door de merkfilosofie "Drive Efficiency, Deliver Trust", combineert GOFO geavanceerde technologie met lokale operaties voor nauwkeurige, betrouwbare en schaalbare leveringsoplossingen. GOFO Nederland is landelijk actief via drie sorteer- en bezorgcentra, waarmee de gehele Nederlandse bevolking wordt bereikt met hoogwaardige bezorgdiensten ondersteund door geautomatiseerde sortering en intelligente routing. Meer informatie: www.gofo.com/nl. GOFO, founded in the United States in 2023, is a technology-driven last-mile logistics network serving merchants and consumers across the U.S., France, the Netherlands, and Italy. Guided by the brand philosophy "Drive Efficiency, Deliver Trust," GOFO combines advanced technology with localized operations to deliver precise, reliable, and scalable delivery solutions. Operating nationwide through three sorting and delivery centers, GOFO Netherlands effectively covers the entire Dutch population and provides high-performance last-mile delivery services supported by automated sorting, intelligent routing, and disciplined operational execution. For more information, please visit www.gofo.com/nl.


Contact info

3.6

Average

TrustScore 3.5 out of 5

6K reviews

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1-star

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3.6

All reviews

(6,025)

5,798 reviews in the last 12 months

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Rated 1 out of 5 stars

Sloome leverl8jg

July 2, 2026
GOFO Netherlands logo

Reply from GOFO Netherlands

Bedankt voor uw review. Jammer om te horen dat de levering langer heeft geduurd dan verwacht. We nemen uw feedback mee om onze dienstverlening verder te verbeteren. GOFO Nederland

Rated 5 out of 5 stars

I am always satisfied with GOFO's…

I am always satisfied with GOFO's service. The fast and consistent flow of information is excellent.👌🏻✌🏻

Ik ben altijd tevreden over de service van GOFO. De snelle en constante informatiestroom is uitstekend.👌🏻✌🏻

July 2, 2026
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Reply from GOFO Netherlands

Bedankt voor uw positieve review! Wij waarderen het dat u de tijd heeft genomen om uw ervaring met ons te delen. Fijn om te horen dat u tevreden bent over onze bezorgservice. GOFO Nederland

Rated 5 out of 5 stars

Good delivery service

Good service

July 9, 2026
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Reply from GOFO Netherlands

Bedankt voor uw positieve review! Wij waarderen het dat u de tijd heeft genomen om uw ervaring met ons te delen. Fijn om te horen dat u tevreden bent over onze bezorgservice. GOFO Nederland

Rated 1 out of 5 stars

They don’t ring the bell and for that…

They don’t ring the bell and for that reason someone stole my package and they also don’t delivery on time, its always after the supposed time and they don't warn anything

July 9, 2026
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Reply from GOFO Netherlands

Bedankt voor uw review. Het spijt ons dat er niet is aangebeld en dat uw pakket hierdoor is kwijtgeraakt. We nemen uw feedback serieus en gebruiken deze om onze bezorgservice te verbeteren. GOFO Nederland

Rated 5 out of 5 stars

Fast delivery

Fast delivery, no problems!

July 1, 2026
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Reply from GOFO Netherlands

Bedankt voor uw positieve review! Wij waarderen het dat u de tijd heeft genomen om uw ervaring met ons te delen. Fijn om te horen dat u tevreden bent over onze bezorgservice. GOFO Nederland

Rated 5 out of 5 stars

They are reliable good service

They are reliable good service

July 8, 2026
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Reply from GOFO Netherlands

Bedankt voor uw positieve review! Wij waarderen het dat u de tijd heeft genomen om uw ervaring met ons te delen. Fijn om te horen dat u tevreden bent over onze bezorgservice. GOFO Nederland

Rated 1 out of 5 stars
GOFO Netherlands logo

Reply from GOFO Netherlands

Bedankt voor uw review. Het spijt ons dat u niet alles heeft ontvangen wat u heeft besteld. Voor ontbrekende artikelen verzoeken wij u contact op te nemen met de verkoper, omdat GOFO niet verantwoordelijk is voor de inhoud van het pakket. GOFO Nederland

Rated 1 out of 5 stars

The courier showed pictures in the…

The courier showed pictures in the website just to put in the wrong mailbox.
Really, thank you, nobody lives there so now I have the problem.

July 8, 2026
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Reply from GOFO Netherlands

Bedankt voor uw review. Het spijt ons dat uw pakket in de verkeerde brievenbus is bezorgd. We nemen uw feedback serieus en gebruiken deze om onze bezorgservice te verbeteren. GOFO Nederland

Rated 4 out of 5 stars

Product came on time

Product came on time

July 8, 2026
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Reply from GOFO Netherlands

Bedankt voor uw mooie review! Fijn om te horen dat u tevreden bent met onze bezorgservice. Graag tot een volgende keer! GOFO Nederland

Rated 5 out of 5 stars

Fast and reliable

Fast and reliable

July 8, 2026
GOFO Netherlands logo

Reply from GOFO Netherlands

Bedankt voor uw mooie review! Fijn om te horen dat u tevreden bent met onze bezorgservice. Graag tot een volgende keer! GOFO Nederland

Rated 1 out of 5 stars

I didn’t receive the package because it…

I didn’t receive the package because it was stolen before I got home. The delivery person delivered to the ground floor, took a picture as a sign of delivery while I lived on the 5th floor. I do not have control over the time my package is to be delivered neither do I have the option of selecting delivery day and time. This make GOFO a very bad delivery option because I work and can’t be home 24/7

July 7, 2026
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Reply from GOFO Netherlands

Bedankt voor uw review. Het spijt ons dat uw pakket onbeheerd is achtergelaten en daardoor verloren is gegaan. We nemen uw melding serieus en gebruiken uw feedback om onze bezorgservice te verbeteren. GOFO Nederland

Rated 1 out of 5 stars

They claim package is delivered but nobody home

They claim package is delivered, but nobody is home. So to whom did they hand over the package? Did they just leave it at the doorstep, which is prohibited. So anyone can steal the package from you doorstep and then you have to prove that you didn’t receive anything. How can you make a picture of something that is not there, send in a photo of air. It is their job to prove that the package is handed over to a person, let me see prove of that. A picture of a doornumber is not proof that there is someone at home. It is ridiculous that they treat the packages of other people like this and get away with it.

July 4, 2026
Unprompted review
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Reply from GOFO Netherlands

Bedankt voor uw review. Het spijt ons dat u ontevreden bent over de bezorging van uw pakket. Kunt u ons de track & trace van uw zending toesturen, zodat wij dit voor u kunnen onderzoeken? GOFO Nederland

Rated 1 out of 5 stars

I was at home and they did not even try…

I was at home and they did not even try to deliver to me and left it at some neighbours half a street away

July 7, 2026
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Reply from GOFO Netherlands

Bedankt voor uw review. Het spijt ons dat uw pakket niet bij u is aangeboden terwijl u thuis was en bij een buur is afgeleverd. We nemen uw melding serieus en gebruiken uw feedback om onze bezorgservice te verbeteren. GOFO Nederland

Rated 5 out of 5 stars

Very good

On time and very good service

July 7, 2026
GOFO Netherlands logo

Reply from GOFO Netherlands

Bedankt voor uw positieve review. Fijn om te horen dat u tevreden bent over onze dienstverlening. Met vriendelijke groet, GOFO Nederland

Rated 4 out of 5 stars

They are legit

- No notification
- Deliver on-time

July 7, 2026
GOFO Netherlands logo

Reply from GOFO Netherlands

Bedankt voor uw positieve review. Fijn om te horen dat u tevreden bent over onze dienstverlening. Met vriendelijke groet, GOFO Nederland

Rated 1 out of 5 stars

No information about delivery

It is supposed that the package was delivered, but it is not at my place. I have many neighbours and I don't know all of them, besides that I'm in a business trip and I'm not there to ask them.
Do you know where the package has been delivered?

July 5, 2026
GOFO Netherlands logo

Reply from GOFO Netherlands

Bedankt voor uw review. Vervelend om te horen dat u niet weet waar uw pakket is afgeleverd. We zoeken dit graag verder voor u uit. GOFO Nederland

Rated 5 out of 5 stars

Delivered on time

Delivered on time, the delivery guy was so respectful and responsible guy for the packages. called them for some questions and the customer service was perfect and respectful. Great job 👏👌

July 6, 2026
Unprompted review
GOFO Netherlands logo

Reply from GOFO Netherlands

Bedankt voor uw mooie review! Fijn om te horen dat u tevreden bent over onze bezorgservice. GOFO Nederland

Rated 1 out of 5 stars

4001 KK 128 Tiel …

The package was placed at the building entrance without informing us or ringing the bell; this is unacceptable.👎🏻

July 5, 2026
GOFO Netherlands logo

Reply from GOFO Netherlands

Bedankt voor uw feedback. Het spijt ons dat uw pakket bij de ingang is achtergelaten zonder aan te bellen of u te informeren; wij nemen dit serieus en zullen dit intern bespreken. GOFO Nederland.

Rated 5 out of 5 stars

Fast delivery

Arrived on time

July 5, 2026
GOFO Netherlands logo

Reply from GOFO Netherlands

Bedankt voor uw mooie review! Fijn om te horen dat u tevreden bent over onze bezorgservice. GOFO Nederland

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