GoGreenGadgets 

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Rated 4 out of 5 stars

I have used GoGreenGadgets twice now and both experiences have been positive ones. The first time I sold my phone to them, I did have to chase them for a few days for them to transfer my payment over,... See more

Rated 5 out of 5 stars

The whole experience was quick and simple. The phone was sent and appraised and the money in my account. They gave me the option to have the money sent to my account or the phone returned as it was le... See more

Rated 2 out of 5 stars

Sending and receiving is a good straight forward procedure, however once payment is accepted which wasn’t 650 i got 505 instead. Which I was happy to accept, got given the go ahead for payment on Frid... See more

Company replied

Rated 5 out of 5 stars

I used green gadgets to sell my mobile phones. They paid me 5pound per phone rather than the original 10pound per phone as they didnt meet all the requirements. The payment was made quickly. Brilliant... See more

Company details

  1. Cell Phone Store
  2. Electronics Company

Written by the company

We Buy Phones, Laptops and Tablets


Contact info

Breach of guidelines

All reviews

(2,952)

1,610 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

It was so easy it was great went on and…

It was so easy it was great went on and got sent my quote and postage label same day and when then received my phone got the payment same day it’s easy to do and a great way to make money for a phone that’s just gonna be sat collecting dust

May 5, 2026
Unprompted review
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Rated 1 out of 5 stars

Low offers

Used to sell my old phone. They massively undervalued it due to apparently many faults which were never faults to me and gave me a super low price. Won’t use again

March 17, 2026
Unprompted review
Rated 1 out of 5 stars

Awful company

Awful company. Sold my phone on the basis of £75 quote only to be told when they received it, it was £5! The phone was in absolute perfect condition but they said a major fault! I asked them what was the fault because certainly was no fault when I sent it! No reply to that email. Please read the reviews before using this company and just go to your local phone shop that will buy your second hand phone. This company are a joke.

July 12, 2026
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Rated 1 out of 5 stars

update from my last review they have…

update from my last review they have emailed me said said the payment is scheduled to be in my bank by thursday this is EIGHT days after they had received the phone! it’s an absolute joke. first of all they knock you down quite abit of money the next they delay and delay payment😡

July 12, 2026
Unprompted review
Rated 1 out of 5 stars

Shameful company.

One star is more stars than is deserved if I am honest. The worst company I have ever come across. Sold my iPhone 15 Pro, good condition with a quote of £375. As per their guidelines, good condition can have up to 3 light scratches and mine had 1. I posted the phone the very next day and it was held at Royal Mail sorting office for over a week, with a notification saying ‘we have been instructed not to deliver to the address’, constant chasing and no response.

The phone eventually gets collected and I receive a revised quote of £75 (inserting 400 laughing emojis) for multiple scuffs and scratches, but also noted that this was for an iPhone 11 Pro. I obviously rejected this as I had not sent them an iPhone 11 Pro. Emailed to explain this and all I got was ‘sorry, we have been given manager discretion to increase this to £105’. So I just asked them to return the phone. I get an email to say ‘your iPhone 15 pro is being returned’ and what did I receive in the post? Yep, an iPhone 11 Pro. I have been arguing back / forth over email, with subject access requests which are being ignored. They are claiming I sent an iPhone 11 Pro despite photo and video evidence. I will be taking legal action.

I am absolutely disgusted with the service, how the company operates and quite frankly concerned over how they’re handling customer data and property, so I will be taking legal action. Shameful company.

July 10, 2026
Unprompted review
Rated 5 out of 5 stars

Website easy to follow

The website was easy to follow and communication between us was quickly answered. They were very thorough on checking phone but what was offered was reasonable and more than some others. They let you know when Payment is being sent, depending on when you receive it can be a few days especially over a weekend.

June 25, 2026
Unprompted review
Rated 5 out of 5 stars

A trustworthy company

A trustworthy company! Sent off my iphone 15 and got the money within a few days, will definitely be using them again! Decent and fair pricing. Communicated well

March 20, 2026
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Rated 4 out of 5 stars

Good experience

I was a little apprehensive but to be honest was a pretty straightforward experience. Didn’t get the original quoted price but I was happy enough with the counter offer. Paid out quickly. Would use again.

May 1, 2026
Unprompted review
Rated 3 out of 5 stars

A completely honest take..

There seem to be a lot of mixed reviews recently, so here's my honest take.
I sold them an iPhone 16 Pro 128GB, and their offer of £500 for its condition seemed fair to me. The device had some scratches on the frame and a couple on the screen. When selecting a condition, I could only choose between "Good" or "Poor" — I felt the phone was really in "Fair" condition, but since that wasn't an option, I went with "Good."
I sent the phone off using their prepaid label on 30th June, and they received it on 1st July. Later that same day, I got their evaluation by email: they offered me £455 due to the scratches, which I accepted as a fair adjustment.
Since I didn't get the offer until late that day, I expected payment to land the next day. It didn't — no email, no money — so I contacted them directly. Their responses were prompt, and they assured me I'd receive an email confirming a guaranteed payment date. That email didn't arrive until 6th July, stating my payment date would be today, 10th July.
Thankfully, given the number of negative reviews I'd seen, I did receive the money today. But the overall experience was one of uncertainty and worry about whether I'd actually get paid. Their automated emails don't do a great job of putting you at ease, though to their credit, their responses to direct queries were good and I was never left without a reply.
That said, after seeing TikTok ads promising same-day payment, I can confirm that's simply not true. I'm glad to have my money now, but I can't really recommend this company — there are better options out there. I only went with them because of their TikTok ads; had I read the reviews first, I'd have chosen somewhere else.

June 30, 2026
Unprompted review
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Rated 5 out of 5 stars

Great service! ⭐

Process was simple and payment was quick. Much easier than marketplace!! 😂 I got a good price for my really damaged phone, just getting ready to send another. 🚀

March 10, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing service

I sold two of my phones to gogreen gadgets and could not fault them! The payments were quick and the customer service was top level. Will definitely be using them again

February 2, 2026
Unprompted review

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