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See what reviewers are saying

Rated 3 out of 5 stars

The text is too small in mobile version. It’s not very respectful to use 12px font in 2023. Also the support on the website is lame, there’s no English option in chat. +the brand have delivery to russ... See more

Company replied

Rated 3 out of 5 stars

Everything was great (quick inter-european shipping, great shop system, beautiful (!!!!) packaging), aside of the clothes themselves. I ordered a hoodie and a pair of matching pants. The pants are odd... See more

Rated 4 out of 5 stars

Love the colours and shapes! Love this brand 😍 My only constructive feedback is to make more larger sizes to fit a greater diversity of body shapes. Your XL in the Sora Dress fits more like an Austra... See more

Company replied

Rated 2 out of 5 stars

Unfortunately the top is really to smal.. I took XS because it said that the model on the picture was wearing XS and she had way bigger boobs than mine,but the XSis actually really small even for... See more

Company details

  1. Clothing Store

Written by the company

MADE TO EMPOWER GOI is a clothing brand created and designed by Jessica Goicoechea in 2019. "My style was not reflected with the majority style of this country. It is more sexy and risky than usual and it was difficult for me to find brands that nationally meet my needs , I found a market niche that was not covered and GOI was born”. MADE LOCALLY Our clothes aren't just made for your outfits to look on point. The collections are produced ethically and locally, respecting the processes with limited units promoting slow fashion and avoiding overstock. GOI was born from passion, ambition, and the illusion of sharing daring fashion and feeling good with yourself. GOI.COM


Contact info

2.5

Poor

TrustScore 2.5 out of 5

1K reviews

5-star
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1-star

Replied to 63% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Perfect

I am very happy, the swimwear fit perfect and sexy, the colour is the same presented and the delivery was fast. 10/10

August 23, 2021
GOI logo

Reply from GOI

Thank you so much Manon ❤️😍

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Rated 1 out of 5 stars

Very bad quality

Very bad quality. Not worth the money at all.

August 23, 2021
GOI logo

Reply from GOI

Hello Nina ❤️ we are so sad to hear this. We don't have any emails from you, could you please contact us at help@goi.com with the issue so we can fix this ASAP?

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Rated 2 out of 5 stars

I ordered 2 times the yellow…

I ordered 2 times the yellow one-piece...
First time, you cancelled my order because of a problem with the fabric.
The second time, in less than 2 munu9, as I push the button to pay by PayPal... No stock....
I am very disappointed in fact...
At the first order, you could reserve me a swimwear....
And for the second order... You can make more quantity....
You can see how namy people push the button order, so, you know the quantity you must create.
I hope that you réserve me one for the next re assortment. Size M.

Thank you and have a nice day.

July 2, 2021
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Rated 2 out of 5 stars

Shipping issues

I have ordered an item which hasn't arrived for 2 months. After a lot of back and forth via emails they managed to track the item and send it again.
This time it did arrive but after all the hassle and costs I don't think I will be ordering anything again.
MANGO also ships from Barcelona and there I don't have to pay 40€ for shipping nor import taxes. I recommend GOI to set up a VOEC number.

March 20, 2021
Rated 1 out of 5 stars

Rating

Good morning to all,

I rated my satisfaction with one star because I did not receive my order. I paid the order on 12.12.2020 and so far I have not even received any informations when it will arrive and if at all. I would like take the opportunity to ask you when I can expect my goods.

Thank you
Have a good day.

Marco Volsich

January 2, 2021
GOI logo

Reply from GOI

Hello Marco, did you receive your order? Please, if you have any issues you need so send an email to help@goi.com so we can resolve this ASAP

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