Golf Pro Services Reviews 520

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 133 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's helpfulness, professionalism, and friendly demeanor. Many appreciate the quick turnaround times for repairs and the reasonable pricing, often noting that their items performed like new after service. Reviewers frequently recommend the services due to the efficiency, good communication, and valuable maintenance advice provided. While the overall sentiment is highly positive, some customers experienced ambiguous outcomes regarding product quality, with instances where parts were discontinued or required extensive repairs. However, even in these cases, the staff's expertise and ability to find solutions or provide expert advice were greatly valued, sometimes leading to free replacements from manufacturers.

What people talk about most

Service

Clients share positive opinions on service, consistently praising the professionalism, efficiency, and... See more

Staff

Customers consistently note positive experiences with staff, highlighting their knowledge, helpfulness, and... See more

Product

Consumers find the product experience to be ambiguous, with many reporting significant issues that required... See more

Price

Users describe positive interactions with price, consistently highlighting that charges are very reasonable... See more

Quality

Reviewers highlight ambiguous aspects of quality, with some customers reporting that their golf trolleys were... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Roger was really helpful and solved what was a nasty and hidden little problem affecting the performance of my ageing electric golf trolley. His charge was very reasonable and the repair was followed... See more

Rated 5 out of 5 stars

I went through the Motocaddy website and found Roger as my local service agent. After reading previous reviews I made contact with Roger. He was first class in communications and we soon sorted wh... See more

Rated 5 out of 5 stars

Spoke with Roger about the problem with my Motocaddy trolley. He agreed to look at it that afternoon. On checking the problem the was able fix within 10-15 minutes at a very reasonable price. Also... See more

Rated 5 out of 5 stars

I've used Roger a couple of times. Once I gave him 2 broken Hill Billy Terrains and he managed to cobble together one that is still working great. Excellent service, good communication. Really nice gu... See more


Company details

  1. Golf shop

Written by the company

Golf Pro for over 48 yrs. Repairer and seller of electric trolleys. Specialist with PowaKaddy and Motocaddy Service agent for both companies Friendly no obligation help given


Contact info

5.0

Excellent

TrustScore 5 out of 5

520 reviews

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Rated 5 out of 5 stars

Reliable good guy

Reliable good guy.
Roger was quick and meticulous.
Very reasonably priced.
One day turnaround.
If you have a power trolley with a problem id recommend Roger straight off.

May 15, 2025
Unprompted review
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Rated 5 out of 5 stars

Incredible service

Incredible service. Roger has deep knowledge of everything about the trolley. Not only does he fix it but he gives you a lot of advice on how to keep it maintained and running well. If you have an issue or just need a service, get booked in.

May 2, 2025
Unprompted review
Rated 5 out of 5 stars

Great gentleman

Great gentleman. Sorted out my issue. Could not asked for more. Great to see great service in this day and age .If I could have given more stars would have.

May 8, 2025
Unprompted review
Rated 5 out of 5 stars

Electric Golf Trolley Repair

Excellent service, 10/10. Communication from start to finish was superb and I now have a fully functioning electric trolley thanks to Roger’s expertise and product knowledge. Highly recommended, if I could give bonus stars I would 😃

May 7, 2025
Unprompted review
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Reply from Golf Pro Services

Thanks Scott best of luck with your golf this season

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Rated 5 out of 5 stars

Couldn’t ask for better service than…

Couldn’t ask for better service than Roger. Always answered really quickly and was very knowledgable from the get go. Easy process, had my trolley back working in 2 hours. Would definitely recommend.

May 2, 2025
Unprompted review
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Reply from Golf Pro Services

Thanks Alex I hope your golf goes well this season

Rated 5 out of 5 stars

Powerkaddy golf trolley repair.

Excellent service from Roger. Hi obviously knows his way around a Powerkaddy electric golf trolley. I will be recommending him to my playing partners who use Powerkaddy. Definitely deserves 5 star review.

May 1, 2025
Unprompted review
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Rated 5 out of 5 stars

Issue resolved via email

Emailed Roger with the symptoms of an issue with my motocaddy and within the third email he had diagnosed it and I was back up and running. Excellent customer service going above and beyond, highly recommended

April 20, 2025
Unprompted review
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Reply from Golf Pro Services

Thank you for your feedback. Hope you enjoy your golf with the trolley

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Rated 5 out of 5 stars

Roger repaired my electric trolley in…

Roger repaired my electric trolley in double quick time. He gave me some good advice in easy maintenance to prolong the life of my trolley. Really impressed

April 19, 2025
Unprompted review
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Reply from Golf Pro Services

Glad to hear you are happy with my service

Rated 5 out of 5 stars

Excellent service

Roger did a first class job fixing my golf trolly. He diagnosed the problem, ordered the part and had the work complete within a few days. He cleaned and serviced it so that it looked significantly better than when it went in! An excellent and professional service from start to finish.

April 18, 2025
Unprompted review
Golf Pro Services logo

Reply from Golf Pro Services

Thanks for your review and good luck with your golf

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