@GoMoIreland Reviews 

The fact that Rebecca was very helpful during the process of changing my number in a very quick effective way and was also patient with me :)

Poor customer service.

No contact number to reach out to them. The virtual assistant won’t help a think. I changed my card details and paid up. Still seems i have outstanding balance from last year. Now I’m barred from out going calls. If you can, you would rather not subscribe to them.

Rebecca was amazing!!10/10 Customer Service

If I could zero stars I would . The worst network provider in Ireland. Yes their cheap but that comes with a huge long term cost . Customer service or should I say the lack of it is absolutely appalling. Over a week now for SIM replacement activation (this is my third) now as the data keeps failing after few months.Normally not an issue just order replacement and activate in a few mins but not this time . You can only contact by chat or email ...chat starts of with a virtual assistant (waste of time) then an agent who is reading of a pre defined script and will not go outside with answers only what's in front of them ...giving you the same repetitive answers time and time again AVOID AVOID
Stay with mainstream

I purchased a sim and didn't need to use it asked if I could be put on hold by a member of staff and was told it was alright. Only to get changed the next month after never using the sim in the first place. Then was basically told its a rolling contract so I closed it and lost the money. Don't waste your money and time.

As already a customer of GoMo I was in the market for another Sim for an electric gate relay so I started shopping around. (Gate opener only requires basic calls package) Hugely surprised to see such negative reviews here. They have great coverage here and internationally and the price is good. I tried Vodafone recently (for gate) and am amazed in this day and age that they have crap coverage where I live. (There is a transmitter in the next field!)

I've been with them from the very beginning, can not complain about €10 a month for everything I need. Never an issue with them and that goes for my partner and my mother who I got signed up and been working perfectly

I lost my sim and I ordered New Sim when new Sim arrived I installed new Sim One week now my sim not working I have no gomo service

Terrible service when wanting to cancel the account.
Requested an immediate cancellation on line in November, two days later I received an email to ask why I was cancelling. As I did not respond to this email, gomo kept my account open and has continued to charge me.
I have asked for a refund of the December payment and for my account to be closed immediately. I was told I’ll be charged another month before this happens. I haven’t used this number in months.
Terrible service

Do not sign up.
Not worth it, they provide a very limited serivce. When finally moving to a proper network, gomo refued to transfer the number dragging me into the next billing cycle so I have to pay €25 for a full month with no service, very annoying, when I contact customer service they said 'the bill is valid'

If possible, I would give even 0. First, their site is tricking you. They said "ALL DATA" but, in reality, the high-speed data is limited to 120 GB. Then it drops drastically and it's impossible to use. Moreover, activate your sim at the start of the month, otherwise, they will charge you the entire month anyway, even if you use their services for just a week.

Really, what a joke

Absolutely awful customer service. Support staff are rude and have very poor technical understanding of the service they provide support for.

Charged me 30 euro for a 15 minute English call from Ireland was not a issue through my 4 years of using them and they won’t fix the bill or alter it , customer service agent ended the live chat on me while explaining the situation. Would avoid

DO NOT BUY!!! They won't send me a code to verify my current number so I can use my current number with my new sim. No customer service number, useless service 0 out of 10. Now I have to go through the hassle of getting a refund

GoMo is so bad the last two weeks Why am I paying for something that I cannot us this is total disregard for Customers.
Better change or I am GONE to a network that gives a good service
Out of 10 ZERO I have 5 Sims with this company a Total Disaster

With them over a year no issues 5* Great value and used GOMo world in Europe and found it great.

Great experience with changing over. Ordered a sim card, arrived two business days later. Scheduled my number to move through my account. It failed the first time and I got onto CS chat, while waiting to speak to an agent, I tried again and it was successful and instant. Ashleigh, the agent confirmed the move and was very helpful. All set up now. Coverage in my area looks good (I did check comreg before moving). 5G indoors is okay speed wise. Delighted I changed over. Going to save me a fortune.

Had to pay 15 for sim card ,then another 15 to activate it, then a further 15 to use it .. service is shocking and not a lot from customer service... stay away from them 🤬

Great provider we all 7 have GoMo in our house at €9.99 per month and no problems with it. My son was in UK and had a problem with Data so just went into chat with an agent on a Sunday and we got it sorted no problems at all,
Would highly recommend if you are thinking about switching move to GoMo

Abandoned customers
It’s so frustrating trying to contact Gomo by the only means (TEXT PING PONG) if you have all day to waste