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See what reviewers are saying

Rated 5 out of 5 stars

Great experience and a great company. They have a very nice and helpful staff, i have nothing but good things to say about this company 😊⭐️

Company replied

Rated 3 out of 5 stars

I'm a car owner. I don't have control over pricing - based on my experience (70+ rentals) i can see that gomore is offering discounts whenever they want, and even though I manually change the price, t... See more

Company replied

Rated 5 out of 5 stars

Always great to rent a car through GoMore. It is a good individual-individual rental system, and am yet to have any problem. They are often far cheaper than any private company. I hope they keep their... See more

Company replied

Rated 5 out of 5 stars

GoMore has one of the best customer support teams I've ever had the pleasure to interact with. Always walks the extra mile and so far has always solved the issue at hand. Always with great communicati... See more

Company replied

Company details

  1. Car Sharing Location
  2. Car Rental Agency

About GoMore

Information provided by various external sources

GoMore är Skandinaviens största portal för privat biluthyrning. Hyr bil i ditt område eller hyr ut din bil när du själv inte använder den. Bilar för alla tillfällen Boka en rymlig kombi, en lyxig sportbil, en budgetvänlig weekendbil, eller kanske en flyttbil för att rensa ut garaget. Varför inte hyra en Tesla och köra din drömbil?

Säker community 98% av alla rekommendationer är 5 stjärniga och hyrestagare identifierar sig via Bank-ID samt går igenom en säkerhetscheck innan de blir godkända.

Prisvärt Billigare än traditionell biluthyrning: I genomsnitt är det 30% billigare att boka bil av en privatperson jämför med traditionell biluthyrning.

Trygg uthyrning - försäkring inkluderat Alla hyresperioder är försäkrade genom Moderna Försäkringar. Vid eventuell skada påverkas inte din egna försäkring.

Contact info

4.1

Great

TrustScore 4 out of 5

728 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 97% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

I didn’t know much about this service

I didn’t know much about this service, but I am very impressed with it. I would definitely use it again.

September 21, 2025
Unprompted review
GoMore logo

Reply from GoMore

Hi,

Thank you so much for your kind words! We’re delighted to hear that your first experience with GoMore left a great impression.

We look forward to welcoming you back whenever you need a car again.

Best regards,
The GoMore Team

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Rated 5 out of 5 stars

Super happy with the app

Super happy with the app. Very easy to use.

September 4, 2025
Unprompted review
GoMore logo

Reply from GoMore

Hej! 💙

Tusen tack för din fina recension. Det gör oss superglada att höra att du är nöjd och tycker att appen är enkel att använda. Vi jobbar hela tiden för att göra bilresor och biluthyrning så smidigt som möjligt – så din feedback betyder mycket för oss! 🚗✨

Med vänliga hälsningar,
Teamet på GoMore

Rated 4 out of 5 stars

I had a good experience

I had a good experience, only thing I had an issue with is the chat didn’t auto refresh so I had to manually refresh to see if I had a new message from the lender.

August 30, 2025
Unprompted review
GoMore logo

Reply from GoMore

Hi! 💙
Thanks a lot for sharing your experience with us. We’re really glad to hear that you had a good overall experience! 🚗✨ We also appreciate your feedback about the chat not auto-refreshing — that’s super valuable input for us as we keep improving the app. 🙌

Best regards,
Team GoMore

Rated 3 out of 5 stars

Very good car and easy to rent

Very good car and easy to rent. But why do you charge for an additional driver? It does not cost you anything if we are two driver and it is also safer. Really stupid.

August 24, 2025
Unprompted review
GoMore logo

Reply from GoMore

Hi Bo,

Thank you for your feedback. We understand your point, but the reason there is an extra cost for an additional driver is due to insurance. Each driver must be covered individually, and the insurance company charges for this. That’s why we need to add a fee when more than one person is driving the car. We hope this explanation helps, and we’re glad to hear you found the car very good and easy to rent.

Best regards,
GoMore

Rated 1 out of 5 stars

Con artist company

Con artist company. Do not use!
They give you false coordinates to return the car then charge you for returning it to that place.
I would give 0 if I could.
Try to con you out of money so I had to stop my credit card to stop their fraudulent transactions

August 27, 2025
Unprompted review
GoMore logo

Reply from GoMore

Hi James,

We’re sorry to hear about your experience. Please contact our support team directly so we can review your case and assist you further.

Best regards,
GoMore

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Rated 4 out of 5 stars

Reliable community members

Smooth platform, reliable community members👍🏼

August 24, 2025
Unprompted review
GoMore logo

Reply from GoMore

Hi Lilián,

Thank you for sharing your experience! 👍🏼 We’re happy to hear you find the platform smooth and our community reliable. That’s exactly what we strive for at GoMore – making car sharing easy and trustworthy. We look forward to seeing you on the road again soon! 🚗✨

Best regards,
Team GoMore

Rated 5 out of 5 stars

Great service

Great service! Renting car is straightforward, easy and reliable.

August 24, 2025
Unprompted review
GoMore logo

Reply from GoMore

Hi Anton,

Thank you for your kind words! 🌟 We’re so glad to hear that renting with GoMore felt straightforward, easy, and reliable. That’s exactly the experience we want for all our users. We look forward to helping you hit the road again soon! 🚗💨

Best regards,
Team GoMore

Rated 5 out of 5 stars

Really good rental and good support…

Really good rental and good support when you have issues 😊

August 22, 2025
Unprompted review
GoMore logo

Reply from GoMore

Hi Mikael,

Thank you so much for your lovely review! 😊 We’re glad you had a great rental experience and that our support team could be there for you when needed. We’re always here to help and look forward to welcoming you back on your next trip! 🚗✨

Best regards,
Team GoMore

Rated 5 out of 5 stars

quick and efficient booking

quick and efficient booking. You can find the best rental prices on luxury, economy, and family rental cars with GoMore.

August 18, 2025
Unprompted review
GoMore logo

Reply from GoMore

Hi Maja,

Thank you for your kind feedback! 🌟 We’re happy to hear that you found the booking quick and efficient. At GoMore, we always aim to make it easy to find the right car at the best price – whether it’s luxury, family, or a practical everyday car. We look forward to helping you again next time you need a rental! 🚗💨

Best regards,
Team GoMore

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Rated 1 out of 5 stars

Extremely rude owner.

Extremely rude owner.

August 15, 2025
Unprompted review
GoMore logo

Reply from GoMore

Hi Erik,

We’re very sorry to hear about your experience with the owner. That’s not the kind of interaction we want our users to have on GoMore. Please reach out to us at support@gomore.com with more details so we can look into this specific case and make sure it’s addressed properly.

Best regards,
The GoMore Team

Rated 5 out of 5 stars

I can easily find this type of activity…

I can easily find this type of activity overwhelming, and fond myself often frustrated. However, four or five times I've used GoMore and it's been very smooth each time.

August 17, 2025
Unprompted review
GoMore logo

Reply from GoMore

Hi Maureen,

Thank you for sharing your experience with us. We’re so glad to hear that GoMore has felt smooth and hassle-free for you, especially since these types of activities can sometimes be overwhelming. It means a lot that you’ve chosen us several times, and we look forward to helping you on many more trips ahead!

Best regards,
The GoMore Team

Rated 1 out of 5 stars

The app doesn't display 1 star reviews

The app conveniently doesn't display 1 or 2-star reviews of sellers, but only shows the 4-5-star reviews.
I know because I gave a dubious seller a one-star review on the app, but it doesn't show on his profile. The "review" ratings, therefore, are filtered and do not show the full picture of each seller's profile.

P.S: I had a huge issue with a seller and I have to say that customer service was excellent, though.

July 14, 2025
Unprompted review
GoMore logo

Reply from GoMore

Hi Simone,

Thanks so much for taking the time to share your experience.

First of all, we're really glad to hear that you found our customer service helpful – that's something we truly care about.

Regarding your concern about reviews: we absolutely agree that transparency is key. All reviews, regardless of the number of stars, should be visible and contribute to a full and honest picture of each user. If your 1-star review isn't showing, that’s definitely not the intention, and we want to look into it.

We’re committed to creating a trustworthy and safe community, and open feedback – both positive and negative – plays an important role in that. We’d really appreciate if you could reach out to us directly at support@gomore.se so we can investigate why your review isn’t appearing as it should.

Thanks again for your feedback – it helps us improve.

Warm regards,
GoMore Team

Rated 5 out of 5 stars

Great company through which to rent vehicles

I absolutely recommend GoMore. Brilliant idea simply done. Very easy to rent a car and great support if needed too. Great value for money too... 5/5

July 7, 2025
Unprompted review
GoMore logo

Reply from GoMore

Thank you so much for your kind words! 🙌 We're really happy to hear that you've had such a positive experience and enjoy both the fun and the financial benefits of sharing your car. It means a lot to us that you're helping others while making the most of your vehicle. Thanks for being part of the GoMore community! 🚗💙

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Rated 1 out of 5 stars

Fines after rental period

I would like to highlight a failure in the system affecting the renters!

According to the terms and conditions of GoMore, you are liable for fines that occur also after the rental period.

What happened: I rented an electric car and when giving it back, the app was insisting that I should charge the car, else extra fees will be charged from my card. So I made an effort to charge the car acting in good faith.
Then, I received a fine stating I parked illegally too long not knowing that I would have needed to park the car at a charging spot for rental cars.
I reached out to the owner asking for clarification but only got the reply that it is my responsibility.
Then after couple of days I got another fine because the car hasn’t been moved ever since…
According to GoMore support I am still liable as they state in their statues…
However in my opinion this is a great failure in the communication and booking system. Since I do not have insights in the booking of the car, either the owner should have told me after asking for clarification the first time or the app should have stated this clearly instead of only insisting that I need to charge the car.
I asked for advice and acted in good faith but I literally would have needed to book the car again to be able to relocate it which is a weird and in my opinion unfair procedure. I understand that there are policies in place but I think this experience highlights a crucial failure in the booking system and the communication.

July 11, 2025
Unprompted review
GoMore logo

Reply from GoMore

Hi Silvia,

Thank you for taking the time to share your experience — and we're truly sorry to hear about the frustration you've faced. We completely understand how this situation must have felt unfair, especially as you were trying to act responsibly and in good faith. 🙏

You're right to highlight that clear communication and guidance are essential — especially around returning electric cars and any follow-up responsibilities. While our terms currently state that renters are liable for fines even after the rental ends, your feedback shows that more clarity is needed in how the app communicates important steps like where to park and what is expected after the trip is completed.

We recommend that owners include clear return instructions in the car’s description and that both parties communicate openly if anything is unclear.

We truly appreciate your effort to do the right thing and for bringing this issue to our attention. Our goal is always to make car sharing simple, fair, and enjoyable for everyone — and honest feedback like yours helps us get there. 💙

Warm regards,
The GoMore Team

Rated 5 out of 5 stars

Easy to use

Easy to use, great service

June 28, 2025
Unprompted review
GoMore logo

Reply from GoMore

Thank you so much for your kind review! 🌟
We’re happy to hear that you find GoMore easy to use and that you’re satisfied with our service. It really means a lot to us. Don’t hesitate to reach out if you ever have any questions! 🚗💨

Best regards,
The GoMore Team

Rated 1 out of 5 stars

This BAD app hits different

I never wrote anything on trustpilot, but this case hits different..

I never met with a problem of renting a car on my trips (travelled across 13 countires already). The verification is buggy (I can not verify without first creating a booking of car), so I tried to book from my girlfriend’s phone on her. They denied her because her salary was too small (she’s student, so doesnt have time for full tome paid job). Lol, it doesnt matter with renting the car especially when we bought the full insurance.

I DONT RECOMMEND THIS APP

EDIT: 26.7. I discovered that our salaries were denied probably because of they didnt understand anything as it was in czech language. Not because of amounts. But still why th do they need our salaries… Im not gonna bother with that on vacations or even when I am just a student without any job, what should I do then…

June 25, 2025
Unprompted review
GoMore logo

Reply from GoMore

Hi!

Thank you for taking the time to share your feedback. We’re sorry to hear about your experience and appreciate the chance to clarify.

GoMore does allow students to rent cars, even if they don’t have a full-time income. If you're receiving student loans or grants, you can still be approved to rent, as long as you can provide documentation proving your student status and financial support. We’re sorry if this wasn’t clearly communicated during your application process.

Regarding the verification, it’s true that a profile needs to be verified before completing a booking, but we understand how that can be confusing and we’re actively working on making the process smoother and clearer for all users.

We’d love the opportunity to take a closer look at your case and see if we can help you get verified. Please feel free to reach out to our support team directly so we can assist further.

Thanks again for your feedback — it helps us improve.

Best regards,
GoMore

Rated 5 out of 5 stars

A good way of renting a car and the…

A good way of renting a car and the keyless unlock/locking feature at pick up and return is very convenient.

June 5, 2025
Unprompted review
GoMore logo

Reply from GoMore

Hi,

Thanks for the great feedback! We're glad to hear you found the keyless feature convenient — making pick-up and return smooth is a big priority for us. Hope to see you on the road again soon!

Best regards,
Team GoMore

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Rated 5 out of 5 stars

Every time (other than first time) is very smooth and proper!

It’s been great pretty much every time! It was a bit of a threshold the first time I used it because there’s a lot of steps to get started. Uploading your driver license for verification, getting a booking request accepted, the pricing per day/hours, included kilometres, finding where the car is parked, filling up gas policy and taking photos from all the angles. I was never confused though because all the steps are explained well. It does feel like every time I rent on go more it’s always done in a thorough and proper way. So I always feel protected.

All the subsequent times I rented with the app was way more smooth. I knew how everything worked, it was easy and smooth.

Can’t think of anything to complain about really. A great service deserves a great review. I just wished more people signed up for the service so the selection is a bit better. Especially in small towns, get the word out there to them :)

May 29, 2025
Unprompted review
GoMore logo

Reply from GoMore

Hi,

Thank you so much for your thoughtful and detailed feedback – it really means a lot to us!

We're happy to hear that your experience with GoMore has consistently been smooth and reliable after that initial learning curve. You’re absolutely right – the first time can feel like a bit of a process, but it’s great to know that the step-by-step guidance helped you feel confident throughout. We put a lot of care into making the process thorough to ensure both drivers and owners feel secure, so your recognition of that really encourages us.

And yes – we completely agree with you about the selection, especially in smaller towns. We're constantly working on growing our community so that there are more options available everywhere. Your support and word-of-mouth help a lot, so thank you!

Thanks again for the kind words – we’re thrilled to have you as part of the GoMore community.

Warm regards,
Team GoMore

Rated 5 out of 5 stars

thanks all good

May 25, 2025
Unprompted review
GoMore logo

Reply from GoMore

Hi! Thanks for your message. Great to hear that everything’s all good! Let us know if you ever need anything.

– Team GoMore

Rated 5 out of 5 stars

Very Good help

May 3, 2025
Unprompted review
GoMore logo

Reply from GoMore

Hi! Thank you so much for the kind words.
We're really happy to hear that you got the help you needed. Feel free to reach out if there's anything else we can assist you with!

– Team GoMore

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