Great experience and a great company. They have a very nice and helpful staff, i have nothing but good things to say about this company 😊⭐️
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See what reviewers are saying
I'm a car owner. I don't have control over pricing - based on my experience (70+ rentals) i can see that gomore is offering discounts whenever they want, and even though I manually change the price, t... See more
Company replied
Always great to rent a car through GoMore. It is a good individual-individual rental system, and am yet to have any problem. They are often far cheaper than any private company. I hope they keep their... See more
Company replied
GoMore has one of the best customer support teams I've ever had the pleasure to interact with. Always walks the extra mile and so far has always solved the issue at hand. Always with great communicati... See more
Company replied
Company details
About GoMore
Information provided by various external sources
GoMore är Skandinaviens största portal för privat biluthyrning. Hyr bil i ditt område eller hyr ut din bil när du själv inte använder den.
Bilar för alla tillfällen
Boka en rymlig kombi, en lyxig sportbil, en budgetvänlig weekendbil, eller kanske en flyttbil för att rensa ut garaget. Varför inte hyra en Tesla och köra din drömbil?
Säker community 98% av alla rekommendationer är 5 stjärniga och hyrestagare identifierar sig via Bank-ID samt går igenom en säkerhetscheck innan de blir godkända.
Prisvärt Billigare än traditionell biluthyrning: I genomsnitt är det 30% billigare att boka bil av en privatperson jämför med traditionell biluthyrning.
Trygg uthyrning - försäkring inkluderat Alla hyresperioder är försäkrade genom Moderna Försäkringar. Vid eventuell skada påverkas inte din egna försäkring.
Säker community 98% av alla rekommendationer är 5 stjärniga och hyrestagare identifierar sig via Bank-ID samt går igenom en säkerhetscheck innan de blir godkända.
Prisvärt Billigare än traditionell biluthyrning: I genomsnitt är det 30% billigare att boka bil av en privatperson jämför med traditionell biluthyrning.
Trygg uthyrning - försäkring inkluderat Alla hyresperioder är försäkrade genom Moderna Försäkringar. Vid eventuell skada påverkas inte din egna försäkring.
Contact info
Magnus Ladulåsgatan 3, 11863, Stockholm, Sweden
- 0313045666
- support@gomore.se
- gomore.se
4.1
Great
728 reviews
Replied to 97% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This is a highly professional company…
This is a highly professional company with a strong customer base and excellent customer support
November 22, 2024
Unprompted review
Reply from GoMore
Hi!
Thank you for your wonderful review! We're delighted to hear that you find our company highly professional and appreciate our strong customer base and excellent customer support. Your feedback motivates us to continue delivering the best service possible. If you ever need any assistance, please don't hesitate to reach out.
Best regards,
The GoMore team
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Very good service.
November 22, 2024
Unprompted review
Reply from GoMore
Hi Adel,
Thank you for your kind words and positive feedback! We're thrilled to hear that you had a very good experience with our service. If you have any suggestions or need further assistance, please don't hesitate to reach out.
Best regards,
The GoMore team
Warning
Warning! Do not rent out your car with GoMore if you do not want it wrecked or do not control it after each rental. I rented my car in Sweden trough GoMore. It got scratched and someone bumped into something. I was on a travel and because they can not see who did it I now have to pay. There answer is that I have to look after each rental. Do not recommend! VERY risky since I have taken good care of my car.
September 11, 2024
Unprompted review
Reply from GoMore
Hi Susanna,
Thank you for sharing your experience, and we’re truly sorry to hear about the damage to your car. At GoMore, we strive to provide a smooth and secure car-sharing experience for both car owners and renters.
We understand how frustrating this situation must be. We recommend owners thoroughly inspect their car after each rental to promptly report any damage or have someone else do it, like a co-owner. This helps ensure that we can identify the responsible party and handle the insurance claim efficiently. Unfortunately, in cases where damage isn’t reported immediately after the rental, it can be difficult to determine responsibility, which is why we encourage regular checks.
We appreciate your feedback and will take it in as we continue to improve our services. Thank you for bringing this to our attention.
Best regards,
The GoMore Team
Don't take cars on vacations..
We rented a car via Gomore to go to France for our summer vacation. In the middle of Germany on our second day, the car broke down, and a local workshop said we couldn't continue.
And then the nightmare began.
It took Gomore 5-6 hours to find a solution for us to continue our trip - and now back home continue the issue, because Gomore / the Insurance will not cover the extra expenses that they promised.
So here we are with a big extra bill, even though we paid extra to take the car outside Sweden.
Be careful! They don't send the insurance terms before you have the keys in your hand - and they are not made to help the rentee.
July 8, 2024
Unprompted review
Reply from GoMore
Hi Tina,
Thank you for your review and we are so sorry for your experience with a car that broke down during your rental period. This is of course very unfortunate. Our team did our best to help you with onward travel and you will get reimbursed for this. We are sorry for the handling time but we have got confirmed today that our insurance company will make a payout to you shortly since this is covered within our insurance terms. Also, regarding the insurance terms you can easily find them on our website if you wish.
We are glad to help you forward in this errand if needed.
Best regards,
The team at GoMore
It messed up my program
It messed up my program. They did not answer telefon at last time. I booked and finished all payments.
Don't trust this.
June 4, 2024
Unprompted review
Reply from GoMore
Hi Haileab,
We are so sorry to hear about your experience with GoMore. If there is anything we can do for you with your case please reach out to our support.
Best regards,
GoMore
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Great support!
Apart from having a very stable and easy to use platform, they have a great customer support!
May 14, 2024
Unprompted review
Reply from GoMore
Hi Aram,
Thank you so much for your positive feedback! We strive to offer a platform that is easy to use and to always help our users in the best way possible.
Let us know if you have any other questions!
Best regards,
GoMore
Gomore : safe and reliable service
Gomore is a real enabler that establishes mutual trust and safety both as renter or driver. The customer service is very responsive and has always a solution oriented approach. And so it has been since more than ten years when I joined Gomore.
May 11, 2024
Unprompted review
Reply from GoMore
Hi Emmanuel,
Thank you for being a loyal user of GoMore, our goal is to offer a simple and smooth platform, we strive to help as best we can.
If you have any other further questions you are welcome to contact us.
Best regards,
GoMore
submitted all required documentation…
submitted all required documentation for the review of my identity but it was rejected with no explanation provided other than it did not past risk background check, I am very curious to learn what kind of risks where identified and what kind background check the company is entitled to perform
April 30, 2024
Unprompted review
Reply from GoMore
Hi Mindaugas,
We are so sorry to hear about your experience with GoMore. If you have any question regarding your validation, you are welcome to contact our support team.
Best regards,
GoMore
Lack of information for picking key and…
Lack of information for picking key and open car
There is not well customer service because they dont answer you and you wont take guide
So much unsatisfied because car owner knew , i can not open car and he did not answer phone
Please do not take lastbil from gomore
He just take your money and do not answer your phone if you need help
April 18, 2024
Unprompted review
Reply from GoMore
Hi Hedi,
I'm sorry to hear about your experience when you rented a car on GoMore. Information on how to pick up the car key and unlock the car is very clear on our website. It is also the renter's responsibility to make sure they understand how the process works for a keyless car.
If you have any other questions don't hesitate to contact our support.
Best regards,
GoMore
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I rented a car with GoMore
Edited: GoMore came back on its initial decision and gave me a 300dkk voucher to use on a future rental. This does not remove the initial frustration but is an OK commercial gesture, and I therefore increase my rating.
January 26, 2024
Unprompted review
Reply from GoMore
Hi Alice,
We sincerely apologize for the inconvenience you experienced with your recent car rental through GoMore.
We understand the frustration caused by these incidents, and we appreciate you bringing them to our attention.
We apologize for any delay in our response and any confusion caused. We strive to address customer concerns promptly and fairly, and we regret any dissatisfaction with our handling of the situation.
Your feedback is valuable to us, and we will use it to improve our services and ensure a better experience for our users in the future. We understand your decision not to use our services again, but we hope you will reconsider in the future, as we continuously work to enhance our platform and customer support.
Once again, we apologize for the inconvenience and frustration you experienced. If you have any further questions or concerns, please don't hesitate to contact us.
Best regards,
GoMore
One of the fastest and most…
One of the fastest and most professional customer service I've ever dealt with. The whole process of renting went so smoothly. I rented a key-free car.
February 8, 2024
Unprompted review
Reply from GoMore
Hi Naji,
Thank you so much for your positive feedback! We're thrilled to hear that your experience with us was smooth and professional. It's our goal to provide a smooth rental process and make it easy for our customers to get started with renting a car.
Best regards,
GoMore
Always great to rent a car through…
Always great to rent a car through GoMore. It is a good individual-individual rental system, and am yet to have any problem. They are often far cheaper than any private company. I hope they keep their service charge at a minimum so that it stays affordable.
October 16, 2023
Unprompted review
Reply from GoMore
Hi Alison,
Thank you so much for your positive feedback! We're delighted to hear that you've had consistently great experiences renting a car through GoMore. It's wonderful to know that you find our individual-to-individual rental system efficient, and we appreciate your acknowledgment of our affordability compared to private companies.
We understand the importance of keeping our service charges reasonable, and we strive to maintain affordability while providing a high-quality service. Your support and feedback are invaluable to us.
If you ever have any suggestions or specific feedback, feel free to share. We're committed to continually improving and ensuring your experiences with GoMore remain excellent.
Best regards,
The team at GoMore
Great app and great customer service!
October 31, 2023
Unprompted review
Reply from GoMore
Hi Alexander,
Thank you! We are happy that you have had a great experience at GoMore, we strive to always offer great service.
Best regards,
GoMore
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Friendly and great service!
October 30, 2023
Unprompted review
Reply from GoMore
Hej Victor,
Thank you! We always strive to offer a great service. Let us know if you have any other questions and we will help you.
Best regards,
GoMore
Best service by Victor Bergman
Best service by Victor Bergman! 10/10
September 30, 2023
Unprompted review
Reply from GoMore
Hi Filip,
Thank you! Victor is the best!
Let us know if you have any other questions and we will help you.
Best regards,
GoMore
I rented a Tesla over the weekend and…
I rented a Tesla over the weekend and it was a great experience from the beginning to the end.
I definitely recommend GoMore and I hope more car owners sign up to make it even more accessible.
May 18, 2023
Unprompted review
Reply from GoMore
Hi Petter,
We are pleased to hear to you have had a great experience at GoMore. We hope to see you in the future as well!
Best regards,
GoMore
Gomore is great
The app is super easy to navigate within and the overall experience was really well!
May 13, 2023
Unprompted review
Reply from GoMore
Hi Isak,
Thank you! We are happy to hear that you have had a great experience with GoMore. If you need support we are always here to help.
Best regards,
GoMore
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Reply from GoMore
Hi Mikael!
We are glad to hear that you have had a good experience with GoMore!
If you have any questions you can always reach out to us.
Best regards,
GoMore
Very good service and support
October 27, 2023
Unprompted review
Reply from GoMore
Hi Krister,
Thank you! We always strives to offer good support and service.
Best regards,
GoMore
Easy and seamless booking experience
Easy and seamless booking experience. Priceworthy vimpared to other car sharing services.
October 26, 2023
Unprompted review
Reply from GoMore
Hi Ludvig,
Thank you! We are pleased to hear that you have had a good experience. We are always here to help you.
Best regards,
GoMore
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