A great variety of produce. It was great to receive tomatoes that actually smelt like tomatoes being so fresh! As is the freshness of all that in the box. I look forward to when variables may be ad... See more
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Received my mixed fruit and veggies. It turmeric which would be out of the normal. Otherwise a good selection of general mix. Quality good
Company replied
Overall was good . I don’t mi d the veggies or fruit looking ugly but I did not appreciate tha 3 peaches out of 4 were black inside and 2 avocados out of 3 couldn’t be eaten.
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Produce was excellent. sMS updates for delivery accurate. I thought it was great. I would love a choice of delivery date/time. We use lyka dog food and there delivery system is fab - I can sel... See more
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Company details
- Fruit and Vegetable Store
- Fruit and Vegetable Wholesaler
- Greengrocer
- Grocery Delivery Service
- Supermarket
Written by the company
Re-established in June 2025, Good & Fugly exists for one simple reason: to support Australian farmers. We do this by finding a home for both their “good” and their “fugly” produce, the quality fruit and veg that doesn’t always fit the traditional retail mould, but is every bit as fresh and delicious. By delivering seasonal produce straight from Aussie farms to your doorstep with our produce box offerings, Good & Fugly helps farmers move more of what they grow and earn a fairer return for their hard work. Good & Fugly is proudly backed by chef Matt Moran and operates in partnership with OzHarvest, Australia’s leading food rescue organisation. Together, we’re working to create a stronger future for farmers while helping more incredible Australian produce find its way onto people’s plates.
Contact info
4.3
Excellent
41 reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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Top marks for quality and value
Delivered on time and in good condition. The large fruit and veg box had a great variety of fresh produce. Definitely top marks for quality and value.
January 15, 2026
Reply from Good & Fugly
Hi Renee,
Thank you so much for the lovely feedback! 😊 We’re so happy to hear your box arrived on time and in great condition, and that you enjoyed the variety in the large fruit & veg box.
It means a lot to hear you’re happy with the quality and value. We really appreciate your support and can’t wait to deliver your next box!
Warmly,
Good & Fugly Team💛
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Produce was excellent
Produce was excellent.
sMS updates for delivery accurate.
I thought it was great.
I would love a choice of delivery date/time.
We use lyka dog food and there delivery system is fab - I can select a day/time and pause/change when necessary
December 10, 2025
Reply from Good & Fugly
Hi Lucy,
Thank you so much for the feedback. We’re really glad you loved the produce and found the SMS delivery updates accurate.
We really appreciate your suggestion around choosing delivery date and time. While this isn’t something we offer just yet, it’s on our radar as we continue improving the experience.
Thanks again for your support.
— The Good & Fugly Team 💚
Fresh fruit and vegetables to my door
Fresh fruit and vegetables to my door, great taste and great quality.
December 1, 2025
Reply from Good & Fugly
Jeanine, thank you for the lovely feedback! We’re so happy you’re loving your G&F box and helping us support Aussie farmers, cut food waste, and give back to the community 🌱
— The Good & Fugly Team
The produce was exquisite and the delivery and ordering wa simple an easy
The produce was exquisite
December 10, 2025
Reply from Good & Fugly
Ronni, thank you for the amazing feedback. We're so glad you are enjoying G&F and our mission to reduce food waste, feed those in need and support Australian farmers!
The G&F team 🧡
I liked the big range of fruit and…
I liked the big range of fruit and veggies that were provided. Very generous.
November 23, 2025
Reply from Good & Fugly
Hi,
Thank you for sharing your feedback! 🌟 We’re so glad you enjoyed the generous range of fruit and veggies. 🥕🍎
We’ll be in touch to see how we can turn this into a 5 star experience for you.
Thanks again for your support. 💛
— The Good & Fugly Team
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Reply from Good & Fugly
Nicole, thank you for the wonderful feedback! We’re so glad you’re loving your G&F box and helping us support Aussie farmers, cut food waste, and give back to the community 🌱
— The Good & Fugly Team
happy
smooth ordering, delivery spot on, good variety of vegtables and fruit inthe box, happy
November 5, 2025
Reply from Good & Fugly
Monica, thank you for the amazing feedback. We're happy you are enjoying G&F and our mission to reduce food waste and feed those in need!
The G&F team 💚
Great service the veg is really good…
Great service the veg is really good quality but the fruit lets it down. Would prefer a veg only box
October 9, 2025
Reply from Good & Fugly
Thanks so much for the feedback 💚 Glad you’re loving the veg! And thank you for letting us know about the fruit.
We’ll keep working to deliver the best quality fruit and veggies 🥕 We’re also hoping to bring a veg-only box in the future, your feedback really helps us shape what’s next!
After ordering went weeks without…
After ordering went weeks without confirmation of delivery. Had to send an email to find out when I order was coming.
October 8, 2025
Reply from Good & Fugly
Hi Damien👋. Sounds like we didn't quite get this one right! Can you please send through your details to support@goodandfugly.com.au so we can take a look at what might have happened with your order?
The Good & Fugly team 🧡
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I was not notified of the delivery date.
October 10, 2025
Reply from Good & Fugly
Hi there 👋. Sounds like we didn't quite get this one right! Can you please send through your details to support@goodandfugly.com.au so we can take a look at what might have happened with your order?
The Good & Fugly team 🧡
Highly recommended!
Every delivery is like Christmas, unboxing each order to discover what surprise selection of delicious in-season fruit & vege has arrived. Super fresh & crunchy produce with a much longer shelf life than supermarket stuff if stored correctly. Extremely easy ordering process & great communication from the delivery team. Receiving unexpected items that we wouldn't have thought to buy adds variety to our meals & prompts us to try new recipes. And of course it feels great to know we're reducing food waste, supporting OzHarvest & local farmers, too.
October 1, 2025
Reply from Good & Fugly
Thank you for the amazing kind words Mish. We're glad you are enjoying G&F 2.0 and our mission to reduce food waste and feed those in need!
The G&F 2.0 team 🧡
Uninspiring choice of produce
I was a little uninspired with the contents of my first box which contained items I never bought before and struggled to find recipes to include them but ordered a 2nd one to see what would be included.
Unfortunately, I received mostly the same as before but found the potatoes especially were not fresh but spongy.
By subscribing to this service I was hoping to help farmers who can't sell their 'ugly' produce to the supermarkets. Odd shapes is not a problem but freshness is, and I was very disappointed, to the point that I have now cancelled my subscription.
May 23, 2025
Unprompted review
Reply from Good & Fugly
Hi Lynn,
Thank you for taking the time to share your feedback, we really appreciate it.
Good & Fugly is now a completely new business, relaunched under new ownership and management. Your experience reflects the previous business, not the current one.
Today, we partner with local Australian farmers to give both surplus and ‘fugly’ seasonal produce a home, helping reduce food waste while supporting the legends who grow our food. For every box, four meals are also donated to those in need through OzHarvest. We’d love to welcome you back to experience the new Good & Fugly.
– Good & Fugly Team
Purely business no Humanity
They should call it not very good and waste of money, it rhymes better also is more accurate, instead of fixing the problem of wasted produce and high cost of living they offer high price points for a few mangled pieces of produce.
Clearly making business out of people trying to be sustainable or save money.
That's what business is but I was expecting some humanity for them to really be part of a solution. Either lost their humanity and don't care or in denial. Not proud to be part of this.
March 15, 2025
Unprompted review
Reply from Good & Fugly
Hi Tully,
Thank you for taking the time to share your feedback, we really appreciate it.
Good & Fugly is now a completely new business, relaunched under new ownership and management. Your experience reflects the previous business, not the current one.
Today, we partner with local Australian farmers to give both surplus and ‘fugly’ seasonal produce a home, helping reduce food waste while supporting the legends who grow our food. For every box, four meals are also donated to those in need through OzHarvest. We’d love to welcome you back to experience the new Good & Fugly.
– Good & Fugly Team
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Absolute nightmare to cancel
Absolute nightmare to cancel. I just wanted to try a different subscription option as I wanted more fruits but they make you go through six different pages of forms to cancel one subscription, now I will never be going back to this company. This disgusting behaviour should be illegal. MAKE IT EASY FOR CUSTOMERS TO CANCEL.
October 19, 2024
Unprompted review
Reply from Good & Fugly
Hi Mitchell,
Thank you for taking the time to share your feedback, we really appreciate it.
Good & Fugly is now a completely new business, relaunched under new ownership and management. Your experience reflects the previous business, not the current one.
Today, we partner with local Australian farmers to give both surplus and ‘fugly’ seasonal produce a home, helping reduce food waste while supporting the legends who grow our food. For every box, four meals are also donated to those in need through OzHarvest. We’d love to welcome you back to experience the new Good & Fugly.
– Good & Fugly Team
Zero communication
According to their website, they can deliver to my address (20 minutes out of Canberra). I signed up to a weekly subscription, paid for first order and on the day scheduled for delivery, nothing turned up. I emailed but had no response. 4 days later a refund appeared in my account. I emailed again, asking if I should expect my next delivery and yet again, no response. 2nd delivery did not turn up and still no explanation.
October 1, 2024
Unprompted review
Reply from Good & Fugly
Hi Zoe,
Thank you for taking the time to share your feedback, we really appreciate it.
Good & Fugly is now a completely new business, relaunched under new ownership and management. Your experience reflects the previous business, not the current one.
Today, we partner with local Australian farmers to give both surplus and ‘fugly’ seasonal produce a home, helping reduce food waste while supporting the legends who grow our food. For every box, four meals are also donated to those in need through OzHarvest. We’d love to welcome you back to experience the new Good & Fugly.
– Good & Fugly Team
Rip off
Last Friday (20th Sept) I received my first delivery from Good and Fugly, a Large Veggie Box. Best case scenario, it was an underwhelming box. Worst case scenario, this is a complete scam and rip-off. The box that I received contained about $30-$35 worth of Veggies. This was supposed to be a $57 box on subscription or $63 as a "once off" purchase. Their $57/$63 price point is the price you pay for produce that's apparently the cheaper rejects. Instead, what I got was premium pricing for average, slightly older and some broken veggies. I felt conned by this "business model".
I immediately cancelled by subscription and gave feedback to good and fugly.
September 20, 2024
Unprompted review
Reply from Good & Fugly
Hi Kenny,
Thank you for taking the time to share your feedback, we really appreciate it.
Good & Fugly is now a completely new business, relaunched under new ownership and management. Your experience reflects the previous business, not the current one.
Today, we partner with local Australian farmers to give both surplus and ‘fugly’ seasonal produce a home, helping reduce food waste while supporting the legends who grow our food. For every box, four meals are also donated to those in need through OzHarvest. We’d love to welcome you back to experience the new Good & Fugly.
– Good & Fugly Team
Not financially viable
A disappointment - not cheaper than vegetables/fruit purchases in most small shops and markets.
The quality of the vegetables was great, but I would have paid half to less than half of what I paid for my box by shopping in one of the fruit and vegetable shops near me - I’m not counting the delivery cost. The delivery process and delivery person were an issue as they were not contactable.
Admin were very quick at offering a refund for the delivery and a small extra box of vegetables. However, I still don’t think it’s a financially viable option for people who already buy fruit and vegetables in smaller shops and at markets, even if I really like the fact this company aims to reduce food waste.
August 19, 2024
Unprompted review
Reply from Good & Fugly
Hi Frederique,
Thank you for taking the time to share your feedback, we really appreciate it.
Good & Fugly is now a completely new business, relaunched under new ownership and management. Your experience reflects the previous business, not the current one.
Today, we partner with local Australian farmers to give both surplus and ‘fugly’ seasonal produce a home, helping reduce food waste while supporting the legends who grow our food. For every box, four meals are also donated to those in need through OzHarvest. We’d love to welcome you back to experience the new Good & Fugly.
– Good & Fugly Team
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Same nourishment, saving waste, helping farmers
Fantastic produce and value for delivery of my fresh produce each week I love putting the ingredients into ChatGPT and then trying the suggested recipes with common veggies I usually wouldn't buy. Thanks for the nutrition, variety, all while serving such a good cause. Wonderful customer service interactions too 🙏🏽
July 15, 2024
Unprompted review
Reply from Good & Fugly
Hi Mark,
Thank you so much for taking the time to share your feedback, we really appreciate it.
We wanted to share that Good & Fugly is now a completely new business, relaunched under new ownership and management, so your experience relates to the previous company.
Today, we partner with local Australian farmers to give surplus and ‘fugly’ seasonal produce a home, helping reduce food waste while supporting the legends who grow our food. For every box, four meals are also donated to those in need through OzHarvest.
We’d love to welcome you to experience the new Good & Fugly.
– Good & Fugly Team
waste of money and time
waste of money,
rotten fruit and veg barely anything to actually use
i got 3 potatoes and 3 sweet potatoes and 1 zucchini with 3 onions that's what i got for veg
potatoes rotten and moldy
i got 3 rotten apples that were bruised and brown, 3 bananas 2 rotten and moldy
a broken celery stick and 3 lemons for $40.00 get real.
best part is i contacted them to let them know and fix this issue
they replied sayin the are soo soo sorry and sent me DM to sort this out... i replied to that DM and surprise surprise no reply after 3 follow-ups
these guys are not here to help us or the farmers that are simply here to source the rejected fruit and veg cheap, cheaper than anyone can given they are rejected offer much lower rates knowing if they don't take it its going to the bin and then serve it us that are paying MORE than we would with organic items
i did the exact same shop from Coles to see what a scam it was and guess what i saved $8 and everything was quality fresh not bruised or moldy.
also, if you look in woolys they have what they call the ODD BUNCH exact same thing all these little giys are trying to do.
they are MIn 30% cheaper than normal price
your better off going to your local family grocer.
June 26, 2024
Unprompted review
Reply from Good & Fugly
Hi Huss,
Thank you for taking the time to share your feedback, we really appreciate it.
Good & Fugly is now a completely new business, relaunched under new ownership and management. Your experience reflects the previous business, not the current one.
Today, we partner with local Australian farmers to give both surplus and ‘fugly’ seasonal produce a home, helping reduce food waste while supporting the legends who grow our food. For every box, four meals are also donated to those in need through OzHarvest. We’d love to welcome you back to experience the new Good & Fugly.
– Good & Fugly Team
Great boxes and customer service
Our box was stolen and the customer service team were incredibly friendly and efficient and sent out a replacement the same day. For me this is the sign of a good dtc brand, helping when it matters. The box content is good, in the past I’ve used Oddbox in the UK and Good and Fugly are on par/better
May 29, 2024
Unprompted review
Reply from Good & Fugly
Hi Mairead,
Thank you so much for taking the time to share your feedback, we really appreciate it.
We wanted to share that Good & Fugly is now a completely new business, relaunched under new ownership and management, so your experience relates to the previous company.
Today, we partner with local Australian farmers to give surplus and ‘fugly’ seasonal produce a home, helping reduce food waste while supporting the legends who grow our food. For every box, four meals are also donated to those in need through OzHarvest.
We’d love to welcome you to experience the new Good & Fugly.
– Good & Fugly Team
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