Good Seat Tickets Reviews 369

TrustScore 4 out of 5

3.9

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Rated 2 out of 5 stars

I was excited to find discount tickets, but they hid all of the very high fees until the very end! Like other ticketing sites, they should show an "all-in" price so you know what you're getting into b... See more

Rated 4 out of 5 stars

INSANELY HIGH FEES! The ticket price is better than the other sites I looked at. That being said, I paid almost as much as what a ticket cost for processing and delivery. It's an instant download so... See more

Rated 5 out of 5 stars

I have purchased tickets through Good Seat Tickets in the past and I love how easy it is to purchase and obtain the tickets. I love the customer service on how they took the time to call me to make su... See more

Rated 4 out of 5 stars

This was my first time ordering tickets online and the experience and process was very easy. The price for the tickets for the event I was very pleased with, but the extra money for the fees made the... See more

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3.9

Great

TrustScore 4 out of 5

369 reviews

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Rated 3 out of 5 stars

Unexpected fee cost

The fee charged by the service should be stated up front so when choosing a ticket, the price is as expected. I paid over $200 extra for 2 tickets. Yikes!

November 30, 2019
Unprompted review
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Rated 1 out of 5 stars

Stay away don’t buy from this site!!

Stay away don’t buy from this site!!! They sold us a ticket that’s worth $68.75 each for $100/each plus $33 service fee for each ticket!! You do the math!!! They advertised us the lowest price around..do not be fooled!!! All sales are final, no refunds or returns

November 21, 2019
Unprompted review
Rated 5 out of 5 stars

I got an outstanding deal and…

I got an outstanding deal and especially where the seats are located. I was very happy that the price for two tickets was within my budget. WOULD HIGH RECOMMEND "GOODSEATTICKETS.COM" to my family & friends.

November 17, 2019
Unprompted review
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Rated 1 out of 5 stars

I bought 4 tickets for the Jimmy…

I bought 4 tickets for the Jimmy Buffett concert in Orlando on the 5th of December 2019. My two sisters were flying in from KY/AL for the weekend and show. I called for a refund for the two tickets for my sisters, since they can't be here for a rescheduled show.
I was informed that they do not issue refunds unless the show is cancelled, because of insurance. I asked to speak to his supervisor and after a 20 minute hold, the supervisor gets on with ATTITUDE and when I tell him that his company doesn't have the best of reputations and he was forcing me to get my card issuer involved, he responded "do what you want to do". His name is FABRICIO. DO NOT DO ANY BUSINESS WITH THIS COMPANY!!!!

November 16, 2019
Unprompted review
Rated 2 out of 5 stars

Horrible customer service

Horrible customer service! Initial customer service agent super friendly. Got disconnected and when I called back to finish my transaction was transferred to the supervisor who was very rude. Customer service fees are outrageous! Over $38/ticket! And the supervisor refused to give the quoted 5% discount that was advertised on the website. He was very condescending and kept cutting me off. Not a good experience!

November 15, 2019
Unprompted review
Rated 1 out of 5 stars

Stay away from Good Seats

Purchased tickets to sporting event. Prices seemed reasonable when compared to other resale sites. After completing purchase and receiving confirmation it seemed we were all set. However, about 24 hours later, after charging my credit card, I received an email stating they could not fill the order and they would process a refund "soon". Several days have passed with no refund. Will need to dispute charge with my credit card company.

Will never attempt to use them again.

November 11, 2019
Unprompted review
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Rated 4 out of 5 stars

Quick and easy only reason why I didn’t…

Quick and easy only reason why I didn’t 5 star because I was charge $8.95 for delivery. I don’t get physical tickets mailed I have to print out my own tickets. So therefore there’s no reason to charge for delivery!

October 30, 2019
Unprompted review
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