Goodwin Electrical Reviews 95

Goodwin Electrical arrived punctually to fit our EV charger. They carried out the work quickly and efficiently, leaving no mess to clear up.
They took great care to help me connect with the app, and explained how to use the equipment.
A thoroughly satisfied customer!

If I could leave zero star I would. Used this firm recently to do a Landlord 5 yearly check on a 1980's 1 bed house in Plymstock. The installation was failed by this firm with an invoice for nearly £800 of remedial work before a satisfactory certificate would be issued, including changing the bathroom light for a sealed unit. After checking the regs it was too far away from the shower to need changing. Nearly all smaller houses built in the 80's have 16mm tails (the cables between the smart meter & the large fuse where the supply comes in). They even wanted to change the big supply fuse. Totally unnecessary work. Again, existing 16mm tails according to the regulations are perfectly acceptable but new houses have 25mm tails to accomodate EV charging points, something that does not exist in most older houses, including this one. Indeed, when smart meters were installed recently by Eon, no issue was seen by the engineer who reconnected the 16mm tails to the new meter. Suspecting I was being ripped off and western power also had reason to visit when power in the street went off and neither saw anything wrong, I employed an identically qualified electrician (same surname, but NOT a relative as the trader claims) to do a further check days later and it passed without question. The electricians trade body NICEC are not regulators so can't do nothing and trading standards won't as I'm considered a 'business' as I rent a house out-so, as the company have refused to reimburse their charge I'm off to the small claims court with these jokers for my £150 (plus court fees) I paid to get an honest check after this attempted rip off. I do wonder how many other people were forced into doing unnecessary work by these people??? Now the measure of this business is they put my full personal details and (wrong) address online to embarass until I complained to Trustpilot (all printed off for the impending court hearing), even more reason to avoid these people as your personal information may get posted in revenge.ps; the trader says he's offered a refund in his updated reply today (31 May 2026), which I would happily accept if he wants to give it, but nothing to date, I have previously emailed him my bank details in early May, so far nothing...will update if he does....pps; today (1 June) I got my first email from this firm offering a refund PROVIDED I remove the negative comment, which is totally against Trustpilot rules, I've given him until 12 noon 1 June to refund my charge or Trustpilot will be forwarded his email. Unbelievable behaviour, I think anyone reading this then his multiple replies will steer well clear

He wanted to charge me for £150 to change a face plate on a socket and we was shocked to know that I was complaining about it. Some people make £15 an HOUR and him £150 in 5minutes. I am not saying he gets £15 an hour but £150 in 5 minutes that is shocking. And he seemed to think that he was entitled to it.

Had EICR check carried out. Fair pricing. Received quote and EICR certificate quickly. Turned up on time and very professional. Would recommend them.

Good price, arrived on time, very neat work, would use again

This company has excellent procedures from providing a competitive quotation through to installation. I purchased my first EV told Kevin the make a model and the requirements of my electricity supplier. He responded within a day with all the correct details and a good price. Within a week I had my charger installed by a very competent and caring electrician, even though the job wasn’t as straight forward due to our building it was installed to a very satisfactory standard and we are extremely pleased with the work.
Highly recommend this company and will definitely use them again.

I was needing a job done really urgently to accommodate a poorly family member who is being discharged home from hospital in a short period of time. Bill really kindly offered a date within the time frame we had. Well organised, clear communication with customer, punctual and happy to explain/ answer any questions and concerns and are clear and transparent with what they are doing. Bill and his team carried out the work smoothly and efficiently; they were very tidy, friendly and courteous.
Meant the world when we have had such bad previous experiences with tradesman and contractors and while going through the stress of supporting someone out of hospital. Would highly recommend this dependable and trustworthy team. Thank you Goodwin Electrical!

Really impressed by the team, they were efficient, honest and reliable; always turn up on time. Would recommend if you need an electrician in Plymouth!

Bill was the approved repairer/ installer for my equipment. He replied promptly to my contact email, visited as agreed. Carried out tests and dealt with the supplier to arrange provision of a replacement unit under warranty. He was helpful, knowledgeable and professional throughout.

Polite and efficient. I had two extractor fans fitted and they seem to be working very well.

Very friendly and professional staff. Took time to do the jobs well and as asked. Pleased with the job.

Iwas impressed with the service and the fact every thing was explained tome very clearly

Very Thorough. Found items others had missed in the past. Prompt service.

Great service, were able to fit us in at short notice. Polite and friendly. Fixed the issue at a reasonable cost

very efficient quick and friendly service

Bill and his team did a wonderful job, quickly and I was impressed with their skill and experience. The job was responsibly priced too. I would recommend Goodwin Electrical to anyone looking for electrical work.

Bill was very helpful and prompt on his call. The work he carried out was exemplary.

Would thoroughly recommend this skilled and professional company. They are punctual, polite and always on hand to advise and answer any questions resulting in a very reassuring experience.

Job done to high standard, carefully and thoughtfully, in a friendly manner.