Goodwin Electrical Reviews 95

TrustScore 3.5 out of 5

3.5

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Rated 5 out of 5 stars

Goodwin Electrical arrived punctually to fit our EV charger. They carried out the work quickly and efficiently, leaving no mess to clear up. They took great care to help me connect with the app, and... See more

Company replied

Rated 1 out of 5 stars

I'd love to give positive feedback but unfortunately for me they let me down. After explaining about two previous companies that let me down, they then let me down! The initial booking procedure was v... See more

Company replied

Rated 5 out of 5 stars

excellent service 2 electricians turned up on time bill and ryan. work carried out as per quote to a very high standard, worked very hard in a small kitchen fitting new sockets and new wiring for... See more

Company replied

Rated 5 out of 5 stars

Very friendly service, trustworthy and honest. Reasonably priced for a great service. Being a single parent I am always apprehensive about Traders ripping me off, but I know I can rely on Goodwin Elec... See more

Company replied

Company details

  1. Electrician
  2. Solar Energy Company
  3. Solar Energy Equipment Supplier

Written by the company

Established in 2008, Goodwin Electrical are trusted and reliable expert electricians in Plymouth. Serving customers in the city as well as Plympton, Ivybridge and Devon and East Cornwall. We are a family run business dedicated to giving 100 percent customer satisfaction. We work at the forefront of technology fitting the latest products and giving customers expert advice, thereby helping to improve their environment and save money.


Contact info

3.5

Average

TrustScore 3.5 out of 5

95 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Good install experience

Prompt and good comms prior and during work, with clear explanations as the work progressed and instructions for use.

May 3, 2023
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Reply from Goodwin Electrical

Thank you Tony for your review and wish you all the best with the Dentist practice. We upgraded the electrical installation in a Dentist to bring it up to latest wiring regulations for continued use.

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Rated 5 out of 5 stars

Checked everything thoroughly

Checked everything thoroughly. I was pleased with the service . Certificate issued promptly .
The person doing the testing was helpful despite the fact our electrics failed.
I was so impressed with the company that I will be happy for them to return and rectify the problem and hopefully a quote will be sent soon

April 29, 2023
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Reply from Goodwin Electrical

Thankyou Mrs Dennis for your lovely review, this was for a EICR to sell the property. We sent the quote for rectification work on 5th May and have re-sent it today.

Rated 5 out of 5 stars

Highly recommend

Very prompt reply. Very good quote. Work done 100% satisfied. Would highly recommend.

April 23, 2023
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Reply from Goodwin Electrical

Thank you Nicola for your great review.

Rated 5 out of 5 stars

Prompt and friendly service

Prompt and friendly service. Everything installed tidily with no mess and no issues.

April 23, 2023
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Reply from Goodwin Electrical

Hi Steven, thank you for the 5 star review. This was for a Myenergi Zappi EV charger to go with a previous install of Myenergi Eddi.

Rated 5 out of 5 stars

Replace generation meter

I had to phone Goodwin Electrics because my generation meter went faulty, Bill answered my message and was here the following day with the said meter, carried out the work in no time all now working fine, very clean tidy and polite, would recommend him to anyone, Thanks Bill

April 20, 2023
Unprompted review
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Reply from Goodwin Electrical

Thank you for the review and appreciation of our first class customer service. We are at the forefront of Solar PV work and have been there since 2010 when many of Solar PV companies have disappeared.

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Rated 5 out of 5 stars

Was recommended to Goodwin Electrical &…

Was recommended to Goodwin Electrical & they didn't disappoint.
Requested a replacement solar generation meter, was given an online quote, which was accepted & once a small deposit was paid, a day & time was arranged.
Bill turned up on time & completed works. I paid the balance due later that day & an invoice/receipt sent immediately. Excellent service, Very satisfied.

April 3, 2023
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Reply from Goodwin Electrical

Hi Graham, thank you for your review. We specialise in Solar PV repairs and have been involved in this industry for 12 years

Rated 5 out of 5 stars

Another visit by Goodwin's goes well.

Arrival was again on the day that was expected and arranged. Communication is always very good through Bill and their website. Ryan is always enthusiastic and ready to explain the best way around things simply. Their long standing apprentice, Gabriel, who we have met on more than one occasion is also very capable and polite - he is obviously well trained!

April 3, 2023
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Reply from Goodwin Electrical

Hi Steven, thank you for your review and appreciation of our work. We specialise in helping people with their electrical needs and also support customers who are vulnerable with our membership run by a scheme from Devon and Cornwall police.

Rated 5 out of 5 stars

Good service in all aspects and will…

Good service in all aspects and will use them again when the situation arises.

March 17, 2023
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Reply from Goodwin Electrical

Hi Tony, thank you for the review. We had to modify a Fan to fit due to a design fault. Extra half days work at no extra cost to the customer.

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Rated 5 out of 5 stars

Very professional and friendly service

Very professional and friendly service. Everything clearly explained. Would definitely use this company again

March 2, 2023
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Reply from Goodwin Electrical

Thank you for appreciating our excellent service

Rated 5 out of 5 stars

Excellent service

Excellent service. Prompt response to quote request. Made appointment quickly and checked on a couple of occasions that it was still convenient. Turned up on time. Clean & tidy work done with precision. Minor works certificate provided speedily and without any need for reminder.
All in all first class service.

7

March 1, 2023
Unprompted review
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Reply from Goodwin Electrical

Thank you for your excellent review and appreciation of our professional service.

Rated 5 out of 5 stars

Excellent service

Excellent service. Will definitely use again. Easy to contact, arrange the appointment and pay the bill. Thank you for all your help and advice. Will be recommending to friends and family.

February 2, 2023
Unprompted review
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Reply from Goodwin Electrical

Hi Caroline, thank you for the review with reassurance we are providing a very high service.

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Rated 5 out of 5 stars

Best service by far

Best service by far. They were great from start to finish. Communication was easy and so was making payment. I highly recommend this company.

January 26, 2023
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Reply from Goodwin Electrical

Thank you Georgina for the great review. This was for a Positive Input Ventilation System. We specialise in Ventilation to make sure the customer gets the most effective unit required and constantly search to improve products we install.

Rated 5 out of 5 stars

Honest and polite team

Honest and polite team, on time as planned and great neat job completed

January 17, 2023
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Reply from Goodwin Electrical

Thank you Dean for the review, We installed a new Zappi EV charger and also upgraded it to latest wi-fi component and device to meet latest EV charger regulation requirements.

Rated 5 out of 5 stars

Professional company

Very professional company with really good communication and work done on time to high standard.

January 10, 2023
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Reply from Goodwin Electrical

Thank you Darren for the review. We installed a quality Centrifugal fan to give the customer a highly efficient silent fan to take away bathroom moisture. These fans give superior performance from Goodwin Electrical, your professional trained ventilation installers.

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Rated 5 out of 5 stars

Kept informed at all stages

Kept informed at all stages, with updates on arrival times etc. Brilliant work and repairs, thank you.

December 22, 2022
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Reply from Goodwin Electrical

Thank you Sue for the review. Installed replacement cooker hood, kitchen light and outside front light. We source quality parts to meet customer needs. Happy New Year

Rated 5 out of 5 stars

Best electrician

Bill was so quick! I thought we would have to wait ages but he got things working without fuss and to very high standard. 👍

December 23, 2022
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Reply from Goodwin Electrical

Thank you for the review. We are certified installers with myenergi to install, link and repair all their devices. On this job we linked the Solar PV via the Eddi to the Zappi. This enabled the customer to get maximum use and energy efficiency from his products.

Rated 5 out of 5 stars

Professional and friendly.

Punctual, tidy and gave additional guidance. Very polite and friendly.

December 22, 2022
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Reply from Goodwin Electrical

Thank you for your excellent review and appreciation of our professional service. A pleasure to work for you.

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