Goodwin Electrical Reviews 

100
TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Bill attended to conduct an EICR for our landlord. Bill identified a number of issues and one of which was potentially dangerous. He was very knowledgeable and informative. We discovered that our... See more

Company replied

Rated 5 out of 5 stars

Goodwin Electrical arrived punctually to fit our EV charger. They carried out the work quickly and efficiently, leaving no mess to clear up. They took great care to help me connect with the app, and... See more

Company replied

Rated 1 out of 5 stars

I'd love to give positive feedback but unfortunately for me they let me down. After explaining about two previous companies that let me down, they then let me down! The initial booking procedure was v... See more

Company replied

Rated 5 out of 5 stars

excellent service 2 electricians turned up on time bill and ryan. work carried out as per quote to a very high standard, worked very hard in a small kitchen fitting new sockets and new wiring for... See more

Company replied

Company details

  1. Electrician
  2. Solar Energy Company
  3. Solar Energy Equipment Supplier

Written by the company

Established in 2008, Goodwin Electrical are trusted and reliable expert electricians in Plymouth. Serving customers in the city as well as Plympton, Ivybridge and Devon and East Cornwall. We are a family run business dedicated to giving 100 percent customer satisfaction. We work at the forefront of technology fitting the latest products and giving customers expert advice, thereby helping to improve their environment and save money.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

100 reviews

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4.3

All reviews

(100)

8 reviews in the last 12 months

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Rated 5 out of 5 stars

Electrical work

Electrical work
Bill Godwin and his son came to our flats to carry out the electrical installation report and also electrical work carried out on the fire alarm
Work carried out was both professional and prompt. Area was cleaned afterwards
Would recommend always for advice and guidance and any electrical work that needs to be carried out

July 26, 2019
Unprompted review
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Rated 5 out of 5 stars

We have used Goodwin Electrical for a… solar panel installation, household wiring and upgrade and fitting of an electric boiler.

We have used Goodwin Electrical for a number of jobs including solar panel installation and electrical work in the home. The work has always been very good and Bill's competence and professionalism is always very reassuring. Most recently Bill installed an electric boiler and managed the whole project for us (including bringing together plumbers etc) making things much easier. Deadlines were always met and the job done very well.

July 15, 2019
Unprompted review
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Reply from Goodwin Electrical

Thank you Roy, we always work hard to get the best results making sure the customer is happy with our work. We are also on the end of a phone or email when a customer needs us again giving great support.

Rated 5 out of 5 stars

Quick and prompt.

July 13, 2019
Unprompted review
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Reply from Goodwin Electrical

Thank you John, we carried out a Solar service and issued the certificates

Rated 5 out of 5 stars

Highly recomended

Arrived on time very friendly,efficient and knowledgeable. Explained things to us as he was doing our Electrical safety test.Went above and beyond our expectations. Would definitely recommend and use this company again.

July 13, 2019
Unprompted review
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Reply from Goodwin Electrical

Thank you Mrs Worsley, This electrical test and inspection really showed the customer the value of having an Electrical Inspection Conditioning Report (EICR) carried out. We found a supply cable overheating which required immediate attention.

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Rated 5 out of 5 stars

Light fittings

Professional, thorough and flexible. Thank you

March 11, 2019
Unprompted review
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Reply from Goodwin Electrical

Thank you Helen for the review. We always tried hard to keep the customer happy and work around customers routines where possible.

Rated 5 out of 5 stars

Excellent and efficient service

Goodwins installed an EV charger. The whole process from start to finish was carried out very efficiently, from estimate to installation and invoicing. Turned up on time (on a Sunday) and carried out the work. Highly recommended

February 25, 2019
Unprompted review
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Reply from Goodwin Electrical

Thank you Don, EV charge points have become a specialist part of our installations. We pride ourselves in this and other energy efficient work to help build a greener planet.

Rated 5 out of 5 stars

Work completed efficiently

The electrician arrived on time, completed the work efficiently and gave us very full information about using the new smoke alarm and its care. All was left very tidy. I would use Goodwin Electrical if we need an electrician in future.

February 22, 2019
Unprompted review
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Reply from Goodwin Electrical

Thank you Susan, we always try hard to keep our customers more than 100% satisfied. We also give a great back up service.

Rated 5 out of 5 stars

Fantastic reponse

House plunged into darkness 11pm. Email 11:10pm. Electricians arrived 09:30am the next morning. All problems solved by mid-day. Christmas dinner can now be cooked! Many thanks😀😀😀😀

December 21, 2018
Unprompted review
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Reply from Goodwin Electrical

Thank you for the review. We have a very efficient communication service to be able to respond to emergency call outs on good time. Fault finding is a specialty of ours. Glad to help and make sure you had your Christmas dinner.

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Rated 5 out of 5 stars

Professional and a pleasure to deal with

Very professional and a pleasure for us to deal with Bill and his team. We initially called him after viewing his impressive web site. He corrected faults in the existing electrical installation in our new home in accordance with current regulations and subsequently provided full NICEIC certification. We were fully informed at all stages of the works. He always kept appointments on time. Have requested him to carry out additional electrical works.

December 16, 2018
Unprompted review
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Reply from Goodwin Electrical

Thank you for the review. We are registered with NICEIC, which trusted traders and trading standards to give customers up front confidence in the service we can provide. We are passionate about our work and show attention to detail making sure customers are fully happy with our work.

On this job we was presented with what looked like a valid electrical certificate which the customers were given when they purchased the property, however after checking it, I would out the certificate should never have passed.

A lesson to learn from this is to get your own electrical certificate and gas certificate when purchasing a property to make sure your valuable investment is safe to live in.

Rated 5 out of 5 stars

Highly Recommended

I would recommend Goodwin Electrical to anyone. From my initial inquiry to the work being completed the whole process was without doubt a pleasure.
Unusually nowadays, Bill arrived precisely at the time arranged !
The work was carried out very professionally and no mess left when he left.
My wife was delighted! And the work was completed at the agreed price.

November 28, 2018
Unprompted review
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Reply from Goodwin Electrical

We give a very professional service where everything is produced electronically from the initial quote to the completed electrical certificate in pdf format (we also issue duplicates free of charge in pdf format). Paper copies available on request. The price we quote for is the price you pay.

Rated 5 out of 5 stars

I'm so happy with the service provided…

I'm so happy with the service provided by Goodwin Electrical today, 5 star service and would highly recommend them!!

November 2, 2018
Unprompted review
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Reply from Goodwin Electrical

Thank you Mathew. We was called to test a pull cord light switch and shaver light. On completion we issued Minor works certificates in pdf format, this makes it easy to email certificates with a professional look to who ever may need to see them.

Rated 5 out of 5 stars

Great service

October 14, 2018
Unprompted review
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Reply from Goodwin Electrical

M J Baker is a major food chain supplier. We have carried out a lot of electrical work in their distribution warehouse in Newton Abbott. Our latest project was to carry out an Electrical Installation Condition Report which we completed over two Saturdays.

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Rated 5 out of 5 stars

Reliable electricians

Goodwin Electrical have done several small jobs for me: they are reliable, friendly and offer helpful advice.

October 1, 2018
Unprompted review
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Reply from Goodwin Electrical

We work very hard to make sure our customers are fully happy with our work and accept nothing less. This was a job to install under cabinet lights made to measure which look fantastic. They give a really good effect.

Rated 5 out of 5 stars

New fusebox

New fusebox fitted. Very happy with the work. All the wires under the stairs tidied up very neatly.

September 18, 2018
Unprompted review
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Reply from Goodwin Electrical

Hi Simon, thank you for the review. We install quality MK fuse boards also known as consumer units. This is a high quality board at a good price. This consumer unit has Dual RCD protection to the latest wiring regulations and gives maximum protection for the customer and their entire family.

Rated 5 out of 5 stars

Excellent service

September 7, 2018
Unprompted review
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Reply from Goodwin Electrical

Carried out Pat Testing at short notice. This is a fantastic business who sell and service motorcycles. They also have a fabulous cafe with good food and excellent service.

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Rated 5 out of 5 stars

Goodwin Electrical - Totally trustworthy and dependable

We had a fault with our solar panels and the original installers were not interested as they no longer installed solar panels. I tried several companies and none actually got back to us until I was fortunate enough to contact Goodwin Electrical. I spoke to Bill Goodwin and he came out later that evening to assess the work.
Bill was polite and came over as very professional and extremely knowledgeable. He immediately saw problems with our installation in that AC isolators had been installed where there should be DC isolators and vice versa. The issue of loss of generation needed further exploration. Bill sent us a quote within 24 hrs which we were happy with and a date was arranged for investigation and completion of work.
Bill arrived on time and was very thorough and efficient, finding the fault to be a short circuit at an electrical connection under one of the solar panels. The system is now up and running again and generating its correct amount of electricity.
I cannot speak highly enough of Bill and his son who make up Goodwin Electrical. They are totally dependable and trustworthy, good at their work, polite and tidy workers. I will look no further in the future if we need any electrical work doing.

September 5, 2018
Unprompted review
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Reply from Goodwin Electrical

We put right what another solar company did badly wrong which could have been a disaster. During the solar gold rush many companies jumped on the wagon and rushed the solar jobs and used electricians who did not fully understand the difference between DC and AC solar equipment.

We at Goodwin Electrical are professional electricians with in depth knowledge of all types of Solar PV systems. I personally have worked on over 400 Solar PV systems.

There are many faults found on Solar PV systems, we always manage to find the fault and in over 50% of cases it was due to a poor installation carried out by Solar PV cowboy companies who no longer exist.

You can be assured we will be around in the future to look after all your electrical needs.

Rated 5 out of 5 stars

Friendly and professional service

Friendly and professional service. After I've bought my first property Bil helped me to extend and make my electrical installation safe. Very helpful and patient even after I have changed my plans a few times. He always kept me informed and up-to-date with cost and progress. Would definitely recommend this family business.

August 24, 2018
Unprompted review
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Reply from Goodwin Electrical

Thank you Pawel. We have very good knowledge with Electrics when it comes to buying and selling properties. This property is being totally renovated by the customer and we enabled to make the property safe with a new fuse board, USB double sockets and check all cables. We also gave free advice about other aspects of the property and understood the customers budget.

Rated 5 out of 5 stars

Very good company to deal with

Work was carried out at the quote price to a very good standard and
a totally competent fashion. Communication was clear and accurate at all times. Superb job!

August 7, 2018
Unprompted review
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Reply from Goodwin Electrical

Thank you Michael. We installed a car charge point and explained how easy it was to use. Our preferred EV charge points are from EO with the ability to upgrade easily as technology progresses.

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