Gophr Reviews 

1,658
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 422 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the superb service, highlighting the efficiency and helpfulness of the delivery staff. Many appreciate the detailed tracking information and the quick delivery, often receiving their orders well within the expected timeframe. Reviewers frequently mention the politeness and friendly attitude of the drivers, who often go above and beyond to assist with deliveries. However, some customers also noted issues with product handling and delivery reliability, with a few reporting damaged or missing items. There were also instances of unexpected delays and additional charges for redelivery, leading to frustration for some users.

What people talk about most

Delivery service

Consumers find delivery service to be positive, often praising the speed and efficiency of deliveries, with... See more

Staff

Reviewers mention positive feedback about staff, with many praising their politeness, helpfulness, and... See more

Service

Reviewers highlight positive aspects of service, with many praising the superb and excellent service... See more

Order

Users describe positive interactions with order, frequently highlighting fast and efficient delivery... See more

Product

Customers had ambiguous experiences with product, with some praising quick deliveries and perfect conditions,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wow, 5 out of 5 for superb service. I love the tracking function. It's the best one I've encountered. Very cool that I get the name and a picture of my delivery driver AND his number?!! Serio... See more

Company replied

Rated 5 out of 5 stars

Jordan Devereux made such a pleasant surprise upon delivering my goods from Wickes . Very efficient and helpful to offload and assist in transporting up a few steps with 25kg bags of cement , whi... See more

Company replied

Rated 5 out of 5 stars

What a brilliant service. Bought some items at Wickes in the morning and they arrived in the afternoon without any problem. The driver was lovely, fantastic attitude the items were in perfect conditio... See more

Company replied


Company details

  1. Courier Service

Written by the company

Smart. Scalable. Same-day delivery. Gophr is a smarter, nationwide courier platform that connects businesses that need things delivered quickly, with professional local couriers...and then uses tech to help manage those deliveries for a better, more reliable experience.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 86% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(1,658)

393 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Delivery driver behaved appropriately…

Delivery driver behaved appropriately and was helpful also done in a timely manner. Pleased with being able to receive a delivery within three hours especially on a Bank holiday.

May 4, 2026
Unprompted review
Gophr logo

Reply from Gophr

Hi Mark,

On a bank holiday too - good to hear it all worked out. Thank you.

Gophr Team

Rated 5 out of 5 stars

The item arrived in good time and…

The item arrived in good time and couple of the slabs have chips on them unfortunately. The driver was very courteous and helpful.

May 4, 2026
Unprompted review
Gophr logo

Reply from Gophr

Hi Shaun,

Sorry to hear about the chipped slabs - hope that gets sorted. Good to hear the driver looked after you though. Thank you.

Gophr Team

Rated 5 out of 5 stars

Very fast and efficient

Very fast and efficient. Ordered paint at 11:42am and delivered before 1pm. Amazing speed! There was an issues with the paint size I ordered so I got a bigger tin, no extra cost.
I think Wickes will now be my new go to.
Couldn’t have asked for better.

May 4, 2026
Unprompted review
Gophr logo

Reply from Gophr

Hi Roy,

Good to hear - thank you.

Gophr Team

Rated 5 out of 5 stars

Quick professional

Quick professional, great service 👍

May 3, 2026
Unprompted review
Gophr logo

Reply from Gophr

Hi Wayne,

Appreciate it - thank you!

Gophr Team

Rated 5 out of 5 stars

Excellent service helped me in with…

Excellent service helped me in with doors I ordered from Wickes courier was friendly and helpful definitely use again 5star service thank you.

May 1, 2026
Unprompted review
Gophr logo

Reply from Gophr

Hi there,

On time and professional - thank you.

Gophr Team

Rated 5 out of 5 stars

Very fast delivery

Very fast delivery, friendly and always respectful of the property, great service

April 29, 2026
Unprompted review
Gophr logo

Reply from Gophr

Hi Bryan,

Respectful of the property - always matters. Thank you!

Gophr Team

Rated 5 out of 5 stars

My courier was amazing

I purchased laminates from Wicks and the courier was Gophr. I had Lyes he was so amazing, he provided top tier service. Thank you so much.

April 27, 2026
Unprompted review
Gophr logo

Reply from Gophr

Hi Shirlz,

Top tier from Lyes - cheers for sharing this!

Gophr Team

Rated 5 out of 5 stars

Great experience

Great experience, our courier was professional arrived when expected and delivered our package well within the timeframe we had asked for.

April 27, 2026
Unprompted review
Gophr logo

Reply from Gophr

Hi Sophie,

Glad it all went smoothly - thank you!

Gophr Team

Rated 5 out of 5 stars

Andriy Korunov was helpful

Andriy Korunov was helpful, polite and kindly unloaded the items for me.
Overall a great experience thank you for your kindness. Will use again 😀

April 25, 2026
Unprompted review
Gophr logo

Reply from Gophr

Hi Emma,

Glad Andriy looked after you so well - see you next time!

Gophr Team

Rated 5 out of 5 stars

Great delivery from Stephen

Great delivery from Stephen, put items were I asked, polite and really great have the quick delivery from Wickes.👍👍

April 24, 2026
Unprompted review
Gophr logo

Reply from Gophr

Hi Paul,

Glad Stephen got everything where you needed it - cheers!

Gophr Team

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